Lane Bryant

This review is actually for an employee at this store. I came in yesterday in search of 2 regular bras and walked out happier than ever. As soon as I walked in, Christina walked up to me and greeted me with a smile, a compliment, and immediately noticed I was wearing a bra much too small. The kicker was that I had just purchased the bra 2 weeks prior at my local Lane Bryant after being sized by one of their employees.
Christina sized me and led me to the bras that are best for me. She knew exactly what I needed to be comfortable and supported and she did not disappoint. The bra I was wearing was a strapless I bought for my sister’s wedding, and she found me a strapless that actually fits comfortably and supports me fully. I even walked out with 2 other regular bras in hand. I have never once fit perfectly comfortably inside a bra and Christina absolutely made my day. I hope she knows what an amazing job she’s doing.

I love this brand line of bras. The make some very comfortable ones and very attractive. A little pricey, though.
So, they have a deal where you buy one at regular price and you can purchase the second one half off! Great deal IF you’re buying that particular line!
For me, however, I like the extra support design for working long hours. Mine were regular priced. No discounts!
They do have a rewards program but the pitfall to that is you must open «their» credit card! Great concept for the people who lovvvvve to carry lots of store cards!
I do not like that at all. So if you’re like me and only have a couple of cards and are faithful customers we get punished for that! To me, punishing cash customers could hurt future growth. Customers could find a new store brand! Lol.
Overall, nice employees and very helpful. They help measure you for the right size!
You can try on any of their stuff before you buy. The store was nicely stocked and clean.

I LOVE LOVE LOVE this store. I’ve been in there probably 5 times since thanksgiving. They call me by name. Marta knows my size and my style. I have my own personal shopper. Its never a problem to order online. To make it easier get the item number online. I wanted the stretchy gold chain belt and they didn’t have any. Then Roxy suddenly remembered all the belts on display where my size and got it down. I have huge calfs about 20 inches. I can get knee boots here. Better quality than torrid. I don’t have the best credit and I got a cc. One bad thing is the lines. I just continue to shop till it goes down. I can wait to use my real woman dollars.

Very good experience with an extremely friendly sales rep… sad I can’t remember her name because I will be going back to work with her.

Customer service is abysmal at this location. The store manager is a joke. I literally heard her tell a customer that her drivers license picture was ugly and that she looked better in person. Lane Bryant has certainly gone down in quality while the prices continue to rise. I believed that today is my last time stepping foot in this location.

Probably my number one place to shop for plus size clothing. The clothes are always good quality and stylish. Just make sure you buy during the sales. Their normally priced clothes are too expensive.

Negative 10 stars the girls here are not helpful or let you use your coupons even though I have in the past! I drove 30 miles to come get my bras what a disappointment! Stay far away from Arden!!! Also the manager was more than rude! Great way to lead your store

I’m extremely upset with Lane Bryant!!! I have an event tonight to go 2 & I needed to get an outfit since my bosses will b @ this event. I try on a pair of jeans & they were 2 long so I went 2 look 4 petite length in my size. Didn’t see any so I asked the woman who was working there. She informs me that the store no longer carries the petite or long in the store, but online. How fricking inconvenient for your shoppers!!! I took the time 2 come down 2 your store & u aren’t gonna carry my size. Wtf!!! Sooooo irritated & disappointed!!!

Be prepared to stand in line and wait to pay for your purchases. I was standing there waiting 20 minutes. The sales associate behind the counter took a phone call while there were three customers waiting to be checked out, and another customer hanging around trying to get someone to answer a question. If you only have one person behind the counter, they shouldn’t be answering phones. There was one other sales associate there and she was folding shirts and putting stock out. Personally I think she should have stopped what she was doing and assist the counter clerk. One person behind the counter is not enough, ever, regardless.
And this last experience has been repeated over and over again. I’m sorry, but I have little patience for long waits. I get frustrated and walk out.

I love Lane Bryant for their specials and of course the Cacique wirefree bras and panties. I went to the Arden location to return a pair of jeans I bought online. They came in my size but didn’t fit. LB does not carry jeans that stretch any longer, nor do they have petite sizes in the store. I needed the jeans today. I went into the dressing room with a few pairs and just started crying none of the pants would fit me any longer. My hubby said the store clerk kept rolling her eyes at me and just didn’t have no sympathy. After exchanging the pants I left and went to Catherines where the gal walked around the store with me and helped me pick jeans and tops to match my frame. I will never buy anything but the previously mentioned underthings from LB ever again, at least his location.

I would actually give this store more stars than I could. Not a fan of this mall. Parking is a mess and getting in and out is bad and even worse this time of year. However, I decided to go to Lane Bryant on a Saturday because I was feel adventurous :-). I had never been into Lane Bryant at this mall. I have been to a few other locations and I’ve never been impressed. Until now. I dealt with 4 different sales women and they were all absolutely exceptional, Whoever hires for this store at the Arden Mall has done a fantastic job.
We spent a lot of time there. I only wanted deals. I was buying things for my daughter. She was picky. We were very nice but I am sure we were a little annoying, all of these women were so helpful. They have really good advice. They were honest about quality of different items. They helped me text message their site so I could get a 10.00 coupon. They just went above and beyond, I am sure they don’t make a lot of money. They must have been tired but they were just super.
The do talk back and forth. I can see how that might bug someone, I noticed a couple had head sets for communicating which was nicer. I usually don’t trust reviews on Unilocal unless there is at least some complaints and I’m trying to think of one. The only thing I can think of is when we went to check out, the lady was on a personal call. She got off within like 45 seconds but in my mind, that’s a No No. But then she was so delightful I forgave her immediately.
Oh, I do have one big complaint. Lane Bryant doesn’t carry any short length pants in their stores so you have to have them order and ship them. I think they said 4 – 8 business days. I’m short and that really frustrates me. Plus 4 – 8 days is too long. Can’t they have a few pairs in the back?
I hope LB Management reads this because I was really impressed and will definitely go back.

Ouch! Its Friday and the under-​wire on my bra just snapped, stabbing me in my precious right boob. Now because I was blessed with more than a hand full, I have a hard time finding bras that actually fit. Thus, my trip to Lane Bryant today.
I’m not the biggest fan of the Arden Mall. Its gross to me. But, we were close to the area for a few appointments, so I had to endure.
I walk into the store and start heading directly to the bra area. There is a woman near the front folding clothes and asks me what I am looking for. After I tell her that I am really only looking for a new bra, she screams across the store for the woman working the bra section. I really didnt need any help, but this chick was totally stuck to me the whole time. Finally, I was able to grab a few bras and head to the fitting room.
Well, lets just say that my middle had gotten a little bigger since the last time I bought a new bra, so I needed a bigger size. The woman was right outside the door and asked if I would like to have her get the bra for me. Sounds great!
Ten minutes later, I peek out of the dressing room and I see her standing in the middle of the store talking to two ladies from the MAC counter about eye make-​up. She still had the original bra in her hand and hadnt even started looking for a different size. I put my old, busted bra back on, tossed my shirt over and left the store. On my way out, the lady that was supposed to be helping me looked a little puzzled as she said «Oh, your bra! I’ll go look now.» Told her not to bother and headed to the Folsom Lane Bryant Outlet store. Turned out better because my Fiancé’s bought me about 10 new outfits there because the whole store was 40% off!
Wont be back to the Arden store

Staff is wonderful and the styles are up to date and beautiful

This is a nice Lane Bryant. Yes, Lane Bryant can be quite expensive which is why i typically come here only for the basic peices or to hit up their clearance rack. You always want to catch sales here otherwise you can expect to spend a lot. The saleswomen are never pushy but will always make sure they help you if you need help with anything. they also make great suggestions if you are unsure. They will also measure you for bra sizing which is nice. All their clothing is very high quality and will last a long time– which is why im willing to spend more to shop here for some items. i left off one star because sometimes it gets crowded and can take a while to get rung up and also because i wish there was more items is size 26 – 28. I think Lane Bryant has beautiful clothing and keeps up to date with whats popular.

4 starts for the bras alone, they have a nice selection for the full figured gal, even the strapless style is surprisingly comfortable and there’s almost always some kind of lingerie sale. OK for career wear and the occasional cute shirt or dress on sale, maybe a few basics but most of their clothes bore me.