L&R Carpet Cleaning

I was first little worried to call him because of his bad reviews, but he sure proved everything wrong. Finished job in 1 hr in a single home. It looks pretty new now and i will always call him next time.
Worth it and just be soecific with him.

I found a deal for L&R Carpet cleaning on Groupon and decided to call to inquire about Furniture cleaning as well. I got a great deal to clean my sectional and 3 bedroom house. He scheduled to come out the next day. L&R is a Sole Proprietor business and I appreciate self employed businesses. The owner
came out and was very friendly, professional, kind and humorous.
The carpets were cleaned along with sectional couch within an hour and a half. The sectional and floors looked great! Everything dried in about 4 hours, which is very common for carpet cleaning. The house smells nice, no mildew or chemical smell.
Unfortunately, after everything dried, the stains reappeared and the couch still had stains and smells. The carpet cleaner did the best he could, but I’m not sure he had the best cleaning tools/​supplies.
PROS:Affordable, Groupon Deal, Fast, Clean, Friendly, Local
Cons: The Stains in the carpet could have been treated better with stain remover as they still exist after cleaning.
I would not recommend L&R carpet cleaning.

I hardly ever write reviews, even when I don’t believe the service was up to par, but L&R Carpet Cleaning was not up to standards. I bought this service on groupon where it said up to 3 rooms or 1,100 sq ft home. I have a 900 sq ft 2 bedroom and a living room apartment. Ken and I agreed upon an extra $ 30 charge for the stairs, but when he came to clean my house I was told that there would be an additional $ 30 charge for the small (3ft by 5ft) hallway between the bedrooms. I figured I got a good deal from groupon that it wasn’t worth the fight, plus I was committed at that point with this company. Although at this point I was surprised he did not charge extra for the closets in the bedrooms. Ken finished the carpets and they looked clean so I turned in my keys to my property manager that day. In hindsight I should have realized that the carpets needed to dry before I could really judge how clean they were. My property manager emailed me later that week with pictures showing me that the carpets were not clean and they had to send another company out to my house to reclean the carpets. I then called L&R to explain this situation and receive a refund, but Ken refused and told me that the carpets were clearly clean after he was finished. Needless to say I would never recommend this company to anyone.

The worst carpet cleaning experience I’ve ever encountered. My advice is to NOT hire this guy for anything. He likes to argue for more cash throughout his «cleaning» procedure and does not take «NO» for an answer, After it was clear that I wasn’t going to give him anymore money, he rushed through the house with his cleaning machine, in order to leave quickly, leaving my carpets in the same shape they were before I paid him the $ 94.

I looked up Ken and read all the reviews before purchasing any services. Today was my first service. The guy is great. He’s kinda of like a brother or family member who’s doing work for you because he’s very down to earth and works extra hard to keep you coming back .
I will use this service again. He passed my white sock test.

Ken was absolutely professional… made sure we were pleased with what we saw. Not only that, I called him at 9am and he came out that very afternoon. Took his card so we can call him again if need be. Really recommend him/​this company!

Antagonistic from the start. Complained about time and gas it took to get to my house because I only had 2 rooms. The rest of my house is hardwood. Paid him cash and he complained he had to wait 2 minutes for my husband to come back from the store with it. The actual carpet cleaning was acceptable. I’m wondering why he took the job and how he can stay in business.

Ken is pretty great at his trade! I saw his ad in the Pennysaver for two rooms and a hallway for $ 38.95 and called today at 8AM. The carpets were heavily soiled, but on the new side — he informed me that a deep-​cleaning treatment would be $ 10 extra and that still sounded better, if not very comparable to other carpet cleaners.
I needed a 10AM appointment for the same day, and not only was he available, he arrived on time, on the dot, 10AM sharp! That’s highly unusual these days, believe you me. He has a 16hp suction engine in his van and I could tell all his equipment was well-​maintained. Also, I told him the rooms were just painted, so he payed special attn not to mark up the freshly painted walls and baseboards and did the deep cleaning treatment thoroughly — he was done within an hour and the carpets look great and the walls weren’t harmed at all! I will be calling Ken the next time I need any carpet or upholstery cleaned, indeed. Thanks!