Kniesel’s Auto Service Centers

Love this place! I got my oil changed here for the first time last month and went back in this morning when something was dragging from my car (turns out, my fault, I need to be more careful with curbs!) but they fixed it and told me I was good to go. I was in and out in five minutes, great service!

The people here are awesome. They treat us well and we recommend them to all our friends. They not only do the job, but they make sure that it is done right and timely.

Great service! They give you a free shuttle service from your house (within 7 miles i think) to the auto service center and gives free car wash when you have over $ 200 worth of services done to your car. Your cars are in good hands!

This auto repair shop is wonderful! They are very knowledgeable, respectful and fixed my vehicle in a timely manner. I had several things wrong with my jeep and Mark handled the situation from start to end. My car runs better now then when I bought it! It’s intimidating when your a women getting your car fixed. I know nothing about mechanics and they explained everything in detail for me to understand it. I won’t take my car anywhere else. Thanks Mark! You guys rock!

Its not that they didn’t do a good job on my 98 s10. But when they called me for my quote over the phone they didn’t tell me how much my water pump or the belt was going to be for such a simple job. I was charged almost $ 500 dollars for a job I don’t think should cost that much for how simple the job really is also when I talked to matt then mark then the gm brain they were kind of unhelpful and got an little bit of an attitude when I was just informing them of how I felt about their costly service, didn’t help me out very good and still was left with a bill that I believe was a little outlandishly over priced and will never go back again. I fill ripped off I know I agreed to this but unhappy with the price

If you want quick auto service visit, Kniesel’s Auto Service next to AAA on Folsom Blvd. Fast and friendly service and answered all my questions in a very professional manner. I give them two thumbs up!

I don’t know why my original review didn’t post, Unilocal is being troublesome…
A few weeks ago, I was having serious car troubles, Kniesel’s helped me out in a timely manner and gave me discounts that were desperately needed. Incredibly friendly staff. Mark is the best. Extremely helpful and gets stuff handled quickly.
About a week later, my other car started having problems, and Kniesel’s gave me the same great treatment. It’s good to have such a dependable mechanic again!
!Matt

I had a lot of repairs on my Camry and they were the BEST !!! Tony & Mike kept me up to date on everything and were VERY FRIENDLY. I WILL go there from now on… thanks Guys !!!

Have to say a bit disappointed with the quality of service in Sacramento. From the Bay Area and this is the second bad review I’ve given in 2 days. Got a Flat. An hour later still waiting for them to put on the spare so I can go a quarter mile to get a new tire. And I’m paying for this… Nice people thou.

I rarely trust auto mechanics, but these guys are the real deal. When another shop tried to rip me off, they looked over my vehicle and showed me first hand that what was recommended elsewhere was not needed. They are very friendly and are a pleasure to deal with!

Went for a smog and oil change and the guy asked if I could come back the next day because they didn’t have their smog machine. Customer service fail. Take your signs down if you can’t do smogs

I was persuaded to try out Kniesel’s thanks to all of these great reviews.
I really don’t think they deserve more than the two stars I’m giving them because while they might to an okay job, I really don’t think it was worth the $ 900+ for a tune up and a few other 75K service needs I had done. Having owned this car for nearly ten years, I’ve had similar levels of service performed for $ 400 less.

I cannot say enough good stuff about Kniesels Auto Sevice. Unfortunately, for me, I have had to to take my car here twice in the last year (for 2 different problems) and they were awesome both times! Doc is amazing! He made me feel at ease in a very stressful situation, explained everything to me in a way that I could understand and worked very hard to discover what was wrong with my car. I am a woman and NEVER felt like I was being taken advantage of. I felt confident in everything that was done to my car. Thank you for having such a wonderful business that I know I can trust, even when my husband isn’t with me !

We have been using Kniesel’s for work on our cars for a few years now. We started with them when we lived in Citrus Heights and used the location in Roseville, then when we moved to the Hwy. 50 corridor, we started using their shop on Folsom Blvd. We have always been very happy with their prices, time tables, and the work performed. They just completed the required service on our Honda Civic and we are happy as always. We will continue to be loyal customers, thanks!

One star because they are friendly… but it was very clear to me that being a female is like being a target for someone to rip you off. I brought my car in because my engine light came on and lo and behold, they quoted me just over 4,000 in parts and labor to «fix» my engine light problem. Yes lots of parts are old and in need of replacement but don’t tell me that X part costs $ 800 when I can find it online for less than $ 200!
Also I had to be somewhere by 1pm so I had told them not to do the break inspection today because time was an issue but they went ahead and did it anyway! I ended up leaving there just a scant 2 minutes before 1pm… Not happy w this place at all. Also, everyone has the power of information at their fingertips these days and it just made my blood boil to look up all these «parts» for less than half of what they quoted. Think I can’t tell when I’m being ripped off? Think again.

Had my car in last Saturday when the starter went out. Was very thankful to find someplace open on Saturday where service was performed the same day. Especially when I had not previously been there before. Unfortunately for me, not knowing anything about cars, I can only go by gut level feelings and not actual performance. I have had car repairs in my past where I know deep down Im being taken advantage of but can’t prove it. I got a good feeling here. Service was courteous and professional. I know I the problem was with the starter. I just got a new battery a month ago. They did not try to sell me anything else I didn’t need. As for prices, I can’t fairly comment. I’m old and everything seems overpriced.

My car failed smog inspection. I took it here, and they found a small leak, which they repaired. The check engine light came back on, and they did three days of difficult diagnostic work to find a faulty wire causing the light to come on incorrectly. They did not charge for that.
Obviously, I question whether the wiring fix would have made it unnecessary to have the original valve replacement, but I don’t think there’s any real chance they could or should have known that, and I do believe they detected a small leak. There is always uncertainty in car repair, but I got the sense these guys were being straight-​up. Further, their customer service was excellent, and the prices were fair — you can find cheaper, but not high by any stretch. They also didn’t try to convince me to do a bunch of other things, and quoted fair prices and assessments of other things they found and didn’t pressure me into fixing the ones I decided to live with. Frustrating experience getting through the smog process with an old car, but these guys made it a little better.

A good friend at the Aerospace Museum of California (Sacramento, CA) suggested I try Kniesel’s Auto Service Center in Sacramento (CA), after I discussed a problem I seem to have been recently experiencing with my 1995 Chevrolet K1500 pick-​up truck’s Anti-​Lock Braking System (ABS). He is a friend of Mike & Matt, the owners of Kniesel’s, and highly recommended them as expert auto specialists who GENUINELY care about cultivating a long-​term favorable association with their customers.
Consequently, I scheduled an appointment with ‘Tab’, one of the Kniesel Service Managers, and left the vehicle with them for a diagnostic brake exam. Their check revealed master cylinder leak problems, so I had them replace that critical unit; they also did a routine coolant flush, a power steering flush, and and brake fluid flush/​replenish. The vehicle was available at the end of the day, as promised, and has been performing flawlessly since.
I am of the opinion that Kniesel’s is a very, very good, technically competent and scrupulously honest establishment and shall be bringing my 95 Chevy truck back to them for further servicing concerns in future. Thanks, guys! Five stars!

Rick is the man to talk to. He’s awesome. Honest, friendly, helpful. These guys went above and beyond for me.
I had my brakes done one week — got a ride to and from work while they worked on them — and they were done on time, like they said they would be! I am a document runner so it is EXTRA IMPORTANT for me to be able to use my car and I was able to earn my living that day b/​c of them.
The next week I hit a piece of debris on 50E and my tire popped! I cruised it to the gas station across the street from Kniesel’s. I called up Rick and told him what happened and he said, «hang on, I’ll send Z.» Z is their driver. He pulls up not even 5 minutes later and puts my spare on for me! For free! He wouldn’t accept a tip, either! Rick recommended a tire place and I was up and running the next day.
These guys are really exceptional. They care and they really helped me out –twice! Also the price is right on! Very reasonable and I can’t say enough about the service.

I had my car inspected due to another problem… They charged me $ 99 for a so-​called 90-​point check. The inspection report did not contain 90 items. You would expect to get a detailed report at least. They reported only two items which i already new from my dashboard.
I think they havent applied the AAA discount anyways.
However, they were really polite and helpful (at least to the point that i told them i’d like to get my car back to ask for a second opinion somewhere else). they could get 3 stars for all these.
But… just a couple of days later, I have found out in another mechanic that these guys forgot to connect the hose back again. I was smelling gas since the day i went to kniesel’s. i paid 99 bucks so they can break my car. Thank God it didnt cause a big issue. but it is unacceptable for them to forget these kinds of things…