Kappel Mortgage Group

I have used Heather Henson to refinance my home on 3 different occasions (I have owned my house for 16 years). She has taken the time to look over my credit score and explained to me the best ways to help increase my score. Heather is very knowledgeable in her field. I have referred her more than a dozen times and everyone has been ecstatic with her customer service.
Heather has helped my mom purchase 3 different homes and held her hand through the process of the loan, which we know can be overwhelming.
Heather helped my brother in law do a rehab loan which can be time consuming and a lot of work. But she did it and made his family’s dreams come true.
I’m a hairstylist and have several clients who are in this industry and when people ask if I have a referral for them. I’m excited to pass on her information because I know she takes job serious and will find the best program and rates.
Hands down the only person I will use or reefer!

«Kappel Mortgage Group, Inc. is awesome! They went above and beyond to help me close escrow in 21 days. I sold and bought a new house in alittle over 2 months!» Lina

I have referred several clients and a couple family members to Ted with KMG and he has taken great care of all of them. Closing on time with no drama for good rates!

Couldn’t agree with Lisa F more… Dan Walker goes above and beyond the call of duty to make sure everything is in line with my loan. I have been working with him since 2011 for some FHA streamlines and he comes through all the time. I keep in touch with him for advise. If you are looking to do a refi of any kind go with Dan Walker.

Dan Walker at KMG was beyond great. We had a somewhat complicated situation for our remodel using a construction loan then converting to a Jumbo loan combined with some other out of the box issues. Dan not only researched the very best percentage rate but personally called the manager of the department at the bank to explain our situation (my husband is a partner in his firm and doesn’t receive «paycheck» stubs but distributions– this was confusing for them in their automated check the box world). Dan with patience and confidence took care of all of this and never even let us know there was a problem. He went above and beyond and we couldn’t be happier with his professionalism and dedication to his clients. Thanks Dan!

Chris’s review is dead on. I purchased my home just over a year ago. My experience with them was so horrible. It took nearly 2 months to close and the whole time it was oh we will close by end of the week, then Friday would hit and would be early next week. It is always someone else fault on the delay. Our first appraisal took like 3 weeks, then a second had to be ordered and they got a non-​FHA appraisal so then had to do a 3^rd. The delay cost me nearly $ 2000 with vacation days taken for closing that didnt happen, I had a person ready to take my lease but they backed out when I had to pull back my 30 day notice and had to end up paying a break lease fee. I almost got bumped up .5% in interest because of the delays as well.
Ultimately what I learned for the whole experience. DO NOT use a broker. All they are is a middle man who deals with the bank for you. If things go wrong they blame everyone else and suffer no consequences.

If I could, I would give KMG Real Estate Finance negative stars. Our mortgage broker, Heather Henson, deceived us throughout the escrow process, leading to an awful home buying experience. When our loan fell through, our broker blamed it on a miscommunication with the Bank, when in reality she failed to submit paperwork in time. Our real estate agent was fed one story while we were given another, which resulted in a lot of confusion and frustration.
We expected Heather and KMG to know the process and when our broker told us we would be approved we trusted her. We didn’t expect this level of incompetence from a company that is supposed to be mortgage experts and we definitely didn’t expect the level of dishonesty we received when things went wrong.
So unless you’re looking for a mortgage broker that is incredibly inept, STAY AWAY from this company. All they did for us was lose our home, squander our deposit, and provide the worst home-​buying experience possible. Now we have no desire to become homeowners thanks to Heather Henson and KMG.