Jcpenny Salon

Hair stylist name: Antwanette @JCP Salon @ Arden Fair
2 different hair profiles — one stylist — and she nails it!
To briefly summarize, my profile is thin, medium length caucasian hair with some natural waves in all the wrong places and somewhat dry. 2^nd profile is my daughter’s: mixed ethnicity, you could call her curls a type 3B-​C.
I took my daughter to Antwanette looking for a new stylist that I could stick with, I found her. My daughters hair was past shoulder blades if straightened, but dry and so uneven at the ends. Antwanette gave me the best cut/​shaping ive ever had-​no joke! So I knew I could trust her with my daughter’s lovely locks. She advised of the best conditioning for her hair that day and did a superb job reshaping my daughters hair. My child walked out with a healthy looking shorter cut with soft curls that got their bounce back! Absolutely enjoy Antwanette’s skills!
Side note to top it off, im not a big talker… which makes Antwanette even more perfect because she doesn’t overdo the small talk! Some stylists talk a lot, good for those that like to yap, not me. Thanks Antwanette, dont go anywhere!

My first time at a Jcpenney Salon and my haircut and highlights came out great. Reuben did a beautiful job. I have long, coarse, frizzy/​curly hair and he was very capable of handling it. And it was really nice talking to him throughout the appointment too! I’ll definitely come back.

I really don’t know how this salon has gotten any good reviews. Two months ago, I had an appointment with Veronica because she does an awesome job on my daughters hair & her friends. The manager over booked her making her try to work on 3 people at once, well I waited over 2 hours for her then had to have someone else do my hair. So I try again today to have her cut my hair, get there on time wait 15 mins. Only to find out she isn’t even working. The manager Sonya, says this happens sometimes
with the system & says sorry. She gets someone else to cut my hair for same price but acts like she’s doing me a favor because
This hairdresser is usually more. After wasting my time twice now & still not getting Veronica, I should of been comped a haircut (it was a simple no wash
Or style haircut), or at least discounted. Customer service is not their top priority, they need to fix their system & quit making excuses. They wasted my time & money not giving me the appt. they said they had.

I been a customer here over ten years. There a little pricey but worth it. I go to different salons but always come back lol. Theres 3 levels of stylist which are based on length of having there license and or working for jc but the higher the level the cost gos up.

I tried to post this on the stockton one but it didn’t go through, THIS IS ON SALON SERVICE! This was last year and im barely getting to do a review. My hair is thick and very long. I went in to get an ombré and wanted to do a gray color. I was told the girl who did my hair was great at color. Though she had never done gray, she told me if it wasnt right, she would fix it for free befor i could complain. Well, the color did not come out right but my ombré was beautiful, we discussed the color i wanted and she agreed. The price was also great. When i texted her, she tried to make me feel bad saying the color i wanted was going to come out of her own pocket. So being a little disappointed, i agreed to do another color and asked her when she was free. Afterwards, i got no response. I even texted her multiple times and still no response. I eventually gave up. I got a pretty ombré, but paid 90 for a color that didnt show and and a broken promise that my hair would be fixed. Its a great thing i waited to see how my hair would be before i recommended her to anyone.

I have to stop and give recognitions to my hair stylist Tianna. From the time i walk in to the time i left tianna made me feel very relaxed. I wanted to get highlights in my hair which i have not had done in years.
Tianna made me feel like a million dollars comin out of her shop. She is perfect, great, wonderful and the very best hair stylist in my book and very professional.
My daughter loved my hair 2 days later i took her to get highlights for her birthday. As always tianna was wonderful. My daughter was very happy she loved it. She couldn’t wait to get home to show her man. Thank you Tianna for everything. You are the best doll.
So ladies hit up my girl Tianna she is the best. Here are pictures of me and my daughter. Thank you again tianna we will see you soon. Much love… kisses.

I must say I love Tianna I would highly recommend her or Melanie they are wonderful with what they do Tianna dyes my hair styles it trims my hair all in a descent amount of time she listens to what you want and also gives out some ideas thank you Tianna I will be seeing you soon love you

Came in for Chrys again, I already knew what I wanted and she did it perfectly! I wanted brown on the bottom and blonde with brown on the top. I came in with the pervious colored hair done in December with about an inch and a half of growth as well as lighter ends (due to sun exposure) and this was my results! More than pleased only $ 100 and It was considered a caramelize w/​a cut.

I have gotten my hair done at different places trying to get my hair highlighted the way I want but not one of them ever got it right. FINALLY Angelica nailed it! She was patient, very nice and actually LISTENED to how I wanted my hair highlighted. I found my go to girl for my hair needs! Everyone there was nice and all greeted me which never happens in other salons, they made me feel welcome and comfortable. Their prices are definitely reasonable! I am coming back here for sure! Angelica you did an awesome job, thank you!!! :-D

This review is long over due!
I have curly hair, very curly hair!
I was exasperated and just wanted it all cut off!
Mind you, I have TEN heads of hair as well!
Long story short! I went in to cut all my hair off, walked out with an appointment a week later to get the Chi straightener.
I’m Hispanic and have course curly hair.
I have been to salons and paid a fortunate to walk away with a burnt scalp!
All this being said, I returned. Five hours later my hair was beautiful! Gorgeous!
It was healthy too!
This was in June, it’s now nearly November! My hair remains straight and several hair dyes and highlights later is still amazing!
Coming from the woman who thought there was no hope and would be bound to one style her entire life, my world has changed!
I didn’t think hair could make that much of a difference, but it does! I even look younger a huge plus!
Rabia perform the Chi straightener, very nice woman, did an amazing job!
Tianna my stylist has kept my grays away and my hair highlighted and looking gorgeous!
I’m happy to learn my gurl is also certified for Chi as well, a huge plus, plus for JCP and especially me!!!
For all those woman with curly hair and have paid huge $$$ at boutique salons to trust stylist who say they know curly hair and or offer you a Brazilian straightener at a $$$$, go to JCP!
Remember I said I had TEN heads of hair!
I meant it! My straightener was a set price regardless of how much hair I have!
That’s good business, that’s customer service!
I’ve paid the price according to how much product used on my hair only to be left feeling taken advantage of because of the horrible job at the end of my visit!
I’m too kind a person to get up and walk out.
I just don’t go back!
I really wanted to keep Tianna a secret because of how available she is for me! I can’t, I would be doing woman with my kind of hair a disservice!
Ladies, I work in the service industry and promote and support good business and good people for their service and just doing things right!
JCP Arden salon got it right TIANNA!!!
Thank you! i

For Sacramento being such a Unilocal oriented city, I’m surprised there are so few reviews for this place. With that said, I feel reviews are very important so here it goes. I just left JC salon and I have to say I’m not happy with my hair at all. I called to make an appointment today and spoke with Sonia I believe (I will verify her name and update if necessary) I told her I have curly hair and I was nervous about finding a new hair dresser here in sacramento, I just moved here from Los Angeles area. So she set me up with a woman who assured me that she was great with curly hair– she wasn’t. As soon as I get there she was very nice and talked to me about what I wanted, a trim and root touch up. I asked her if a blow dry was included she said no. So I told her that the woman that made my appointment said it was always included. She just said okay and continued doing my hair (later to make me blow dry my OWN hair). She started with the color, she was rushing and got dye ALL over my face, ears, eyelids and eyelashes. Then she started scrubbing my face very hard with the a corse towel as soon as I complained to her about it. She told I’m in very sensitive and I told her I guess I’ve never had someone get so much dye on my face. I understand it happens but not to that extreme. She couldnt get the dye off and my skin and my face was bright red from her scrubbing it, she said she could walk with me downstairs to sephora and have them put makeup on me. …(um NO!). So, at this point I was very tempted to ask for the bill and leave but I stayed in hopes that my experience was just a fluke, I should have left. Next, she recommended a deep conditioning treatment for and additional $ 15 and I asked if it was the Redkin she said yes (I’ve had that treatment at the JCP salon back home) so I said yes please. She washes the dye out of my hair quickly with shampoo and apply the treatment, making me sit in the sink for 15 minutes in the most uncomfortable position and washes it out… usually they put a plastic cap on and put me under the dryer so that the heat helps the conditioner get into the cuticle of the hair, to me that is worth $ 15. But no, who knows if she even used the deep conditioner. Horrible experience with her but here’s an update: when I went to pay for the service the woman at the register asked if I would like to rebook and I answered honestly saying no, this was not a good experience at all and I won’t be coming back. The woman (sonia) was instantly concerned and inquired into my experience. Once I told her what happened she was shocked. First she apologized and apologized again. She only charged me for the actual services I received and offered to do the conditioning treatment the right way when I come back. She was seriously so nice and made me WANT TO COME BACK. If it wasn’t for her, I would have taken my business to another salon but I decided to come back to JCP Salon. We worked out a time for me to come back and have my deep conditioning done with someone who is good with curly hair, what what a great choice. It was a completely different experience. I left feeling comfortable and excited to book my next appointment. I later found out that Sonia is the salon manager and clearly she deserves to be. I wish all managers had the customer service skills that she has, she is really approachable and sincerely cares that your happy. Because of her, I have found my new salon and I will definitely be coming back! Hopefully I will be able to improve the rating of this salon once I have received a full service.

I go for one reason and one alone. Jessica Williams.
She is my girl and she knows color. I trust her skill, her vision. She has a great personality, is a hoot and a holler, and I enjoy being around that gal.
When I have Jessica do my hair, I tell her to surprise me and she always comes up with something amazing. She has a unique technique for highlights and applications. Where Jessica goes, I will follow!

Come on in and have one of our wonderful stylists give you a new look for the spring! We always accept walk ins and are a family oriented salon. See you soon, and get ready to love your hair!

Okay. I had only a simple manicure here. So, I have no idea how great/​horrible their hair people are.
This gal did a very mediocre job and talked my leg off. Well, okay so I didn’t lose a leg, but I did limp a bit when I walked out because I sat there forever. She talked and talked and chatted and talked. All the while doing a very scattered manicure.
Used a cheapy emory board – the kind you can buy at dollar store, like 100 for $ 1.00… UGH. Those things EAT your nails, IMO.
A quick simple, clean ‘em up please, manicure took 45 min– an hour. That is just WAY too much time.
She put a nail strengthener and one coat of clear polish – like I had time for anything more than that. Followed me out to the lobby where you pay and continued to talk. JABBER JABBER JABBER. I was exhausted when I left!
Cost me $ 18 plus tip. OUCH!!!
No more. Never again. No thanks. I’ll just run around with ratty looking nails if I have to.