Intrend Auto Sales

I’d give –5 if I could. Run! My mother, an elderly lady who speaks rather poor English, was sold a «collision-​free» «low-​mileage» car at a high price. She noticed some glue-​mud coming off of the back lift-​gate. The headlight also keeps going out. She asked Intrend to fix it and was denied. So she stopped using the lift-​gate. After coming back from a month-​long vacation, she tried to use it again and the whole thing broke off. We had it inspected and learned that the car had sustained collision damage, the screws holding the lift gate had all been broken, and it was just a matter of time before it fell off. Now, Daniel the manager just repeats that my elderly mother had signed for an «as-​is» car and did not buy a warranty. I explained that they were supposed to have sold her a collision-​free car, not one with latent collision damage. I asked that they make good on their original representation and fix the lift gate! Yet Daniel just keeps denying. Alex, Daniel’s superior, is supposed to call me back but I’ve been waiting for two days and no call. ALEX, your move. If you intend to conduct business honorably, FIX THE ORIGINALLY BROKEN LIFTGATE!

I went to check out a SUV they had for sale. Everything seemed great about the car. The salesperson said I could take the car for a test drive and he told me the route they usually take (he never mentioned taking the highway, that’s a big no-​no). So I take the car for a ride to Global Auto Sales to have a used car inspection and compression test performed. Everything checked out great but when the car reached 60 mph and higher, the transmission started to slip and struggle. Also, there was a code that was cleared. They couldn’t tell what it was. So I decided not to buy the car with this information. I took the car back after approx. 1 hour 15 minutes and the salesperson had the nerve to say what happen to the 15 minute test drive (he never mentioned a time limit) and I told him about the inspection. He said they don’t allow used car inspections (major red flag, any reputable dealer has no problem letting you do this) and that if there was any damage, I would be held liable. What a joke. I would steer clear of this place and if you do visit, definitely get a car inspection.
@Danil R everything checked out except the fact that the transmission was having issues above 60mph. Also, I don’t know where you you got the $ 2k budget info. I never made an offer or explicitly stated what my budget was.

Don’t trust them — period! I spent more than My car is worth to get it fixed! I’m just waiting for the next repair!

I went in planning to just have a look, since I had spent the day going to different dealerships. But I found the best deal here and the best part is that they let you browse without feeling pressured. I felt very comfortable with their service and they make the buying process very easy. I loved that there was barely any wait. I ended up buying a 2006 BMW 5 series 525xi and I love it! If you are looking for a BMW or European car go here! You can’t beat their deals, with a combination of superior quality and excellent price.
A sincere thank you to this wonderful team of people!

Amazing experience. Excellent and professional Costomer service. Not pushy. Very clean and beautiful office and warehouse. You can see a real team work!!! Highly recommend them!!!

I saw the Toyota Sienna on their website and called for a test drive. The sales person Daniel was very accommodating. He worked around my schedule. I was happy with the condition and price of the vehicle. Will definitely buy again. Highly recommend.

I bought a great Prius from them for an amazing deal! Alex and Daniel were very professional and working with them was a nice experience. Their unique warehouse is worth checking out if you don’t want to deal with the hassles of a typical dealership.