Incredible Pets

Love this place for our pets! They are a great neighborhood business. Always friendly, helpful and carry quality products. We will never go back to petsmart or petco. Incredible Pets has everything you could ever need!

Good selection of quality brands. Staff friendly and helpful until the self-​serve dog wash. Bought wash punch card, four washes for $ 30 saving you $ 10. Used three of four, will not be back for last wash. Employees basically hover over you while you wash-​wash is near back stock. You never know what you will get in wash bucket-​bring your own stuff (brushes, shampoos and towels) because you never get the same stuff and are treated like a huge inconvenience when you ask for anything. Was told they were out of Earthbath’s Tea Tree Oil & Aloe wash all three visits. The wash was on shelves every time. I wouldn’t be so upset if one visit an employee pulled a wash leash off the shelf for an elderly woman who took her three border collies. I will drive a bit further and take my dog to Pet Food Express on Fair Oaks, their wash tubs are more out in the open-​not hidden in a small closet.

Such helpful staffs!
Some remember all the reptiles I have and their names. When greeted, sometimes they ask how are they doing and remembered previous conversations before about how my reptiles were doing.
Love this store too because of their price match options. They are genuine on their care and advice on pets. If they don’t know and answer to your question, I’m glad they don’t just throw out bull at you and move on.
I go here even when it is inconvenient for me and there is another reptile store closer!
Missing a star just because of high prices, but they are def willing to price match any store in Sacramento.

At first this place always seemed to be one of those lame pet stores that sells a bunch of fish but BOY WAS I WRONG. This place is, well, incredible!!! Found the food that my puppy needs, which neither Petco or PetSmart sold. The staff is awesome, super friendly and smart. They also price match, so there should be no complaints about pricing. I love this place, and I no longer shop at Petco or PetSmart. You have to try this place out!!!

They have a great selection and an extremely helpful staff. They always seem to be super busy with projects but always stop and offer help, ask how you are finding things and are great with advice. I’ve been shopping here for a while now, and have never once had a negative experience.
Good old fashion customer service with people who really seem to love their jobs.

They always have the brands that I can never find at Petco or Pet Food Express (like Orijen and Avoderm), and the sales associates are extremely helpful and knowledgeable. Highly recommend!

I like this store. The employees are all helpful and smart. This is a locally owned Sacramento store. They have unbeatable prices. It has everything I need.

I shop here a lot. They carry all of the healthy holistic raw diet brands for food, and prices are competitive. Variety of products is also the widest I found in the area. The staff is always pleasant, helpful and lets me know if they have a sale coming up.
Incredible pet store!

Friendly, helpful staff made the do-​it– yourself dog wash a pleasure.
I’ve always washed our dogs at home and then spent a fair amount of time and energy cleaning up.
A nice young woman (can’t remember her name) set me up with brushes, shampoo, a smock and towels. My dog loved it, and so did I.
$ 10. Perfect.

For some reason I always looked at this place and thought «pretentious» but I really have no reason for that. It is the exact opposite.
I got sick of other pet stores in the area, chain stores, specifically, which will not be named. Everyone here is super welcoming without being overbearing. There’s always someone around to help, or even just offer to help, which is sometimes better than the actual help. Just knowing someone is nearby in case I drop a pallet of cat food on myself is worth it.
Speaking of pallets of cat food, they offer discounts if you buy in bulk!
And, it seems like every employee I’ve spoken to also has a pet, which I think is great.
So you know, shop here. Because it’s cool.

Great service with a knowledgeable staff and good selection of pet products and comparable prices to their competitors.

Love this place! My dog had a bad ear infection and every other place wouldnt reccomend anything that would work that wouldnt put a bankroll in their vets pockets. The blonde girl working here helped me out and it cleared mydogs ear infection out in a week. It didnt hurt my budget either! I totally reccomend this place! Five stars!!! :)

I travel across to go to Trader Joe’s that happens to be next door, so it makes it easy to also patronize this pet store.
I have always found the employees in this store pleasant and helpful. The only advice is to keep the inventory up. Some of the bins of items «sold by weight» were empty. One of them was one I really wanted to try! (Lost a sale) I docked a star for only that reason.

If you prefer the Costco-​style pet stores, this may not be for you. Incredible Pets has a smaller selection but what they carry is quality stuff. I switched my kitties to Blue Buffalo dry food and Incredible Pets carries all the sizes and varieties and the prices are in line. I’ve had nothing but great service from the young staff and they humor me when I joke around with them like a crazy old dad at Olive Garden (if you know, you know).
A big bonus for dog-​owners is that they have samples of dry dog food — up to two per customer. No one likes to buy a 30 lb. bag of food that their pet refuses to eat. They also carry frozen and freeze dried pet food.
I use the Breeze system litter box and have finally found a local store that carries the pellets and pee pads so I don’t have to make the trek out to Natomas.
Incredible Pets is conveniently located next to Trader Joe’s, so when you’re done buying healthy food for your human family, pop in and buy some healthy grub for the furry members of your family.

Located in East Sacramento along with Les Baux and Face & Body Emporium.
It’s not really convenient to roll a cart through the doors unless someone holds the door open for you going in or even leaving. I need that cart, too. I’ve got a big ol’ bag of dog kibble on my list.
It’s a regular pet store with stuff for birds, dogs, reptiles, cats. fish. Some live animals in-​store. They also have a loyalty card you can use at any of their locations and after so many points/​dollars spent, you get a coupon.
But! my favorite part of Incredible Pets is their anniversary sale. Lookout for it. Stock up and save a bit.

The Short: Had to go get the dogs updated on their shots and the mobile vet was here. Wandered inside to check it out and was pleased with a local option.
The Long: After taking my dogs to the mobile vet I went into the store to check it out since I was always in the area, but never actually stopped in. I found the store to be well laid out and there were a ton of specials and sale items to be found. The staff what little I did interact with them was very helpful and friendly. In fact while I was standing in line for the vet outside some one of them came out and handed everyone in line a coupon for a discount. I realize it is just to get people in the door when they are right there, but nice none the less. Although I did not buy anything this particular visit I was happy to find an alternative to the monster chain pet stores that are carbon copies of one another. I’ll be checking this out in more detail when the need arrises.
What works: Friendly staff and reasonable prices
What to improve: I’ll get back to you on that one

friendly staff and they have VIP pet clinic on the weekends (check dates) got my dog a nice dog bone and he was very HAPPY!
Staff is helpful and nice!
don’t forget to sign up for your customer loyalty key card

I went into the store looking for something for my dog’s dry eyes. Didn’t really find what I was looking for. Selection is smaller, of course, but I’m sure they carry most items you’ll find at the big box pet stores. I found a nice leather collar for $ 7 for the lil puppy. I wanted one for the big dog since it was decently priced under $ 20, but they were out of big neck sizes.
This location is on the circuit for mobile vets. I had a coupon to microchip 2 of my pit bulls. One is a scared little pup, and the other is a scared GIANT pup. The line was a little long but the staff was very organized with paperwork and billing, so the wait wasn’t that bad. I told the staff that I had a big ol’ baby who might not do well around other dogs and people, and they said we could wait in the car and bring him around when it’s our turn. The vet and techs were very nice and accommodating. Glad they offer this location as a mobile vet option (weekends only) for routine shots and microchipping.

A really solid store for pets and pet appreciators alike.
As soon as you walk in you’ll understand why. Aisles and aisles of organized, categorized and carefully picked inventory await you. Speaking about just the cat food section, I was astounded by the selection of more health oriented natural foods from brands I’d never heard of before. (One of my cats has a runny butt and we have been going through different brands trying to see if it’s an allergy.) The employees are friendly and they are always willing to help.
They have a sign on the door saying they don’t offer puppy adoptions there because puppy adoptions from pet stores sometimes involve dogs from «puppy mills.» I’m not someone who knows anything about puppy mills or the validity of this statement, but I do support a business that cares enough to take strides against illegal or immoral things.
Stay incredible!

Sure, the prices aren’t the lowest anywhere. But then, I don’t have to park in a 40-​acre parking lot wondering where to find the tram to take me to the store. And they remember all my purchases so I don’t have to wander down the aisles trying to get the right food, litter, etc for the critters in the house.
Fawn, the manager, makes sure that you’re helped from the moment you walk in the door. She always remembers our pets — and the other employees are always there with a recommendation and some personal experiences to help guide my purchases.
Added bonus: after getting my pet stuff, I can just leave the car parked and walk next door to Trader Joe’s, without getting stuck in their parking lot from HELL !