Goodwill Donation Xpress

This review is for the Drop Off location near H and 41 Streets in Sacramento, CA.
I dropped off 2 boxes of household items today — all very clean and organized. The «clerk» or person could barely talk, could not thank me nor offered to help with the boxes. It was like dealing with a 5 year old who could not help at all. He had NO customer service skills. It was very annoying. I think I have to go elsewhere to drop off my household good donations. This person needs a lot of training. I was there at 2:55 p.m. on 6÷25÷14 and the person was a young male with dark hair. Actually he should not be working. He needs to go back to school and realize that people need to be communicated with. Unbelievable!!!

I went to the outlet part yesterday and was shocked! Most of clothing is just piled onto tables for people to sort through. I am sure it is a great deal but I cannot imagine spending hours sorting through the stuff just to find a few name brand clothing that is in actual good shape!
I actually saw a customer who was cutting up clothing with some scissors that she brought in the store! I told the manager and she appeared to not care. Could not bringing scissors into a store be even considered dangerous and possibly be considered a weapon?!? Scary!!! Does not the manager have a responsibility to her customers when safety is a concern?!? That lady who was cutting up clothing– her scissors should have been confiscated or she should have been told to leave the store.
Well, if you are a major bargain shopper who does not mind going through mounds of clothing, most probably filthy, and torn just to find a few major treasures, then this is the place to go. I prefer going to a Goodwill where the clothing is hung and more organized. A thrift shop where it is easier to find what I am looking for. I do not personally go for slumming myself, but I can see how it can be a tempting experience. It is just not for me.
Pros:
–Apparently the prices here are better for used merchandise then their regular thrift stores
Cons:
–messy store with piles of clothing everywhere
–customers bring scissors into store and clerks do not seem to care

Think of «GOODWILL» this Holiday Season (in fact, ANYTIME of the year)
SITREP
In 1933, Goodwill Industries of Sacramento Valley & Northern Nevada was established and has been based at a number of different locations — a church, an abandoned firehouse, a stately home and finally in 1965, in its own building. Goodwill is a community based non-​profit organization that provides jobs — thereby helping the disadvantaged & disenfranchised –and putting people to work building their own self-​sufficiency and providing them back with human dignity.
JOB TRAINING
Until I talked to some of the Goodwill employees at my neighborhood, I had no idea that job training was such a big component of what Goodwill Industries was all about. But in fact, at this moment, Goodwill Industries in Sacramento employs over 1,000 people and with more than 90 percent of revenues dedicated to job training and mission related activities. Goodwill Industries provides a variety of education, training and employment services for people with disabilities and other special needs. They offer people the opportunity to gain work experience and skills in the best possible place — on the job. Some programs are also open to the public. [Call 916−395−9000 for more information.]
DROP-​OFF & CLOTHES SELECTIONS
Besides bequeathing my larger clothes I don’t use anymore, I also enjoy getting a good deal on the sometimes very random items I find while «thrifting.» Goodwill Industries has always been a reliable outlet for achieving both these ends. Of special note for December 26, 2011, Goodwill Industries is having a Day After Christmas 50% off sale that will have great deals on a wide variety of items.
To its credit, Goodwill Industries has one of the best and most efficient systems in place to obtain good used clothes, and make them available to those in need — or those like me looking for classic styles no longer in vogue in the commercial stores –and at VERY reasonable price. Whereas this Xpress location near my home is mainly for drop-​off, I have noted that a lot of clothing from estate-​sales seems to end up in the Store-​locations which is why I’ve found a couple of really good suits and spat shoes from the 50s and 60s eras.
Below is the link to Goodwill Industries here in the Sacramento-​Metropolitan area that shows the local outlets and drop-​offs:
In this link you can find the many locations to their «regular Store-​Locations and their Donation XPRESS Stores & Mobile Trailer units strategically located throughout the Sacramento Valley.
THE LOWDOWN
Goodwill Industries is an invaluable local institution that provides affordable clothing to many and is doing so much to improve the local environment for all of us here in the Sacramento Valley. My hat is off to them and their team.

A great place to donate stuff that you don’t want or need. They will sort it and turn it around to sell and use the money to help people in need.
One of the things I noticed about this location is that the people that work here are sometimes handicapped or mentally challenged. I think this is a great service to our communities as enablers and I am sure that the ability to work and provide a service helps these employees improve their self-​confidence and self-​esteem.
The people there are always polite and well-​mannered. I get the feeling that one is expected to unload one’s own donation; however, I have been helped several times because of the amount of material I was donating, or maybe they were just being nice.
They have empty donation carts inside; just go inside and grab one and take it to your car. Load it up and it will save you from many trips between the car and the donation center.