Five Star Nails & Spa

I go to Diane for my nails and Loranne for my pedicures. They are sisters. They are what keeps me coming back to five star. I am never unsatisfied with their service. If there are any issues, I let them know and they fix it quickly. Very nice nail salon, with decent prices.

Well i was very surprised to enter a nail salon at 245pm and it be completely empty. I was already nervous considering a busy shop is usually a talented shop. But me and my friend sat down for our pedicures anyway. The technicians doing our toes were nice and quiet but i noticed there was a technician slouching across from me in a pedicure chair on a laptop. And there was another technician in particular with a scowl on her face walking around and talking angrily in her language. We ordered the #3 pedicure for $ 25 and they start to work. Unfortunately it felt like my technician didnt really scrub my feet well enough. I could still feel skin around my toes that could be nipped away but i didnt really ask her to take care of it so its my fault for not mentioning it. Now we get to her doing a nail design on my big toe. I ask for a sparkle. A simple four tipped sparkle. But it seemed like my language barrier or not giving her enough examples didnt help. The scowled technician came over and complained to the woman doing my nails and told me in english that she couldnt do what i wanted because «it wouldnt show up over glitter nails». After pleading to my technician to do it anyway she did but made it look like cat whiskers on accident.
Ehhh.

I have gone to this place several times mostly b/​c it’s convenient. I made the mistake of going in on Friday for a lip & chin wax. They act like the customer is a real bother… all unbelievably rude! The person who did my wax showed her anger at my nerve for interrupting her doing nothing by ripping my skin off! I left with wax on my face & my chin is still sensitive from the waxing. This place deserves an F rating. Never will I fall prey to convenience again. They call it a spa??? NO STARS
Five days later & my face is peeling! I will be reporting this «salon»!

This place is a mess! There service was horrible. I was taking my mother to get her feet nails done for a mother daughter day and they didn’t give me a full pedicure no message I was done in less then ten minutes. Don’t come here they are rude and have horrible service

They suck at doing nails. I’m never happy with the job they do on my nails. They’re always uneven and sloppy!

Very bad customer service. So rude. I walked in at 6:08 PM and lady said they were closed. They didn’t close till 7pm.

This place IS HORRIBLE! I hate the customer service (THEY TALK SOO MUCH SHIT) they act as if we don’t understand them !!! They are so rude and uncaring! NEVER GOING BACK!

This was my first time going to this place. To start off, I went on a Tuesday at 3:45pm. I waited for about 20 minutes, which I didn’t mind, finally when I got taken to a pedicure bowl, I sat there for a good 45 minutes with my feet in the bowl, my water was ice cold, I had to ask 3 times for them to warm up my water again. Finally when a lady came over, she rushed my whole pedicure. I asked for a $ 25.00 pedicure which is the «#2» which includes green mint mask, scrub, and a massage. I didn’t receive a massage, I didn’t get my cuticles pushed back or snipped, and I didn’t get my toes cleaned (all included in this pedicure option). Then a different lady comes and takes over before more people had come into the salons. She moved even quicker. This lady then starts to put a base coat on my toes, which she put more on my skin than on my nails. My paint job was even sloppier. I kept looking down at my toes she said she would come back and add another coat «your feet are too dark for this color so I might have to put a different color on top». That’s when I got upset, I’d never heard that ever before. She finally came back after 10 minutes to do another coat (Sloppy) then she left to do someone else’s nails. She left me sitting there for 10 minutes. By that time I’d had enough I took my own toe separators out, put my flip flops on & paid. When I mentioned that I wasn’t happy with my services she said it was my fault that my toes were too dark so the color didn’t come out right. I think the color is fine. It’s the sloppy job that’s the problem. They didn’t apologize, or offer to do it again or anything. She commenced to speak in her language as she walked away. I paid for my pedicure and I left. I will never go back to this place again. I left the salon at 5:50. Most of my time there was spent waiting. I’m very disappointed and her words weren’t kind.

My cousin is having a bumble bee baby shower and her nail stylist gave her the CUTEST bumble bee pedicure! So perfect! These ladies are amazing! So friendly and creative :) our favorite nail place, by far!

So… First of all, the lady helping me stopped my pedicure to wax a lady’s chin? I think that’s very rude to just leave your guest to help someone else. Secondly, she’s rude and only massaged my legs for a few minutes when I payed for the deluxe. I will not be returning here. I’m not hard to please but show your guest respect. Common courtesy, I was first and I should be getting helped first.

I wanted to like this place. Had I gotten a better technician to work on me, I probably wouldn’t have minded it so much.
PRO’s
–I went in on a Tuesday afternoon for a pedicure and there was no wait (I was literally the only client there).
–The place seemed clean.
CON’s
–I got the basic pedicure. The water in the foot bath was cold and took what felt like forever for it to warm up.
— technician wasn’t the warmest person but she wasn’t the rudest either.
–she was way too rough with salt scrubs on my legs and the pumice stone foot scrub. I sensed that she was annoyed every time I had to ask her to lighten up.
–she scraped too hard while cleaning my left «pinky» toe nail that she broke the skin. It didn’t initially hurt that much but I did remind her to be more gentle and had made her aware that that particular toe is sensitive because I had stubbed it many times in the past and that it hadn’t healed properly. She did ease up & apologized, but I didn’t care for the stern, offended look on her face. However, now it hurts to walk on my left foot (especially when my little toe flexes) and it stings when I’m in the shower when soapy water gets on it. All I have left to say is that this better not migrate into an infection.
BOTTOM LINE
–I most likely will not coming back.

This place is awesome! Great quality of work, relaxing environment, great customer service. I got a pedicure with the perafine wax and my feet feel like they are floating and brand new.