Fischer Tile & Marble

Made two appointments to see Matt for kitchen backsplash. I gave him my budget to work with. He never called or returned my emails. He promised to deliver estimate and work with me. I went to the office twice, called about 4x, sent 2 emails. He never followed up. I would understand if you can’t meet the budget simply let me know. Do not ignore a potential customer. Unprofessional. My first choice was to work with a local business, but I ended up going with Lowes for my home project. Do not recommend this place.

If you have any tile needs at all, you owe it to yourself to go to Fischer Tile first. I had a relatively small project but wanted a very specific feel and look to the tilework. Matt Beauchamp was the epitome of customer service, offering suggestions, ordering samples, and always being conscious of budget. He spent well over an hour with me at our first meeting and made me feel like my little project was the most important thing in the world to him. Try getting that kind of treatment from a big box store.
I sort of miss my daily updates from him. In any case, should I have any tile needs in the future, I will most certainly be calling on Matt again. I highly recommend Fischer Tile!

How does it feel to receive a random act of kindness! Matt Beauchamp the sales manager not only remembered me from two years ago when we had been looking for a specific Limestone tile used in our Serrano home. At the time it was out of stock, unavailable and out of style with today’s larger tile being in vogue. When I called Matt said he remembered and had actually located the tiles and had them in stock. I raced down there knowing that this could be a very expensive trip. With no demand for these tiles needed a good home so Matt enthusiastically loaded two 80 pound boxes into my car. I was speechless. BTW all at no charge. God Bless you Matt!
Matt’s final act of kindness was to give us exact directions to our next appointment. What a wonderful customer experience! Fischer Tile & Marble has certainly raised the bar for positive customer experiences!

I was looking for tile for a bathroom remodel and my contractor sent me to Daltile where I had a terrible experience and couldnt get any help at all. Then I made an appointment to see Matt at Fischer Tile and he was amazing. He listened to what I wanted, found samples for me to look at, ordered more samples of things he thought I would like and helped me to pick out everything down to the grout. He helped me with floor tiles, wall tiles, accent tiles, countertops, everything. Many of my tile selections ended up being Daltile but why go to the Daltile showroom and be ignored? I highly recommend Fischer Tile for their excellent customer service. Thank you Matt! And, by the way, I was able to get a same day appointment!

I needed to try to match the tile in my bathroom. Unfortunately the store that I bought if from does not carry it anymore. I called Fischer Tile and Marble Company because they carried that brand of tile. When I called to make an appointment, I was told that Matt Beauchamp was the expert in finding a tile that matched. They were right, Matt was very helpful. Since the tile was discontinued and there wasn’t any that came close, he thought «outside the box» and showed me how I can use a different tile to complete the project.
Matt was very helpful and I appreciate all he has done. I would definitely recommend Fischer Tile and Marble, Inc. Thank you Matt and Fischer Tile and Marble.

Matt Beauchamp helped us pick out a couple difference tiles made our experience a great one. They only do showings «by appointment only». .. Now, I do ponder why the extremely rude woman named Marty, who answered their phones, wouldn’t have told us this when we called to ask how late their showroom stayed open. Then she was rude when we got there at 3:45 as though we were really putting her out. My dad’s saying, «friendly as a rattlesnake» came to mind.
Regardless, Matt made up for her rudeness in spades, which is why I must give this business 5 stars.

I have now purchased tile at Fischer for 2 bathrooms. Like «Kate R» in a prior posting, I made the usual rounds to the suburban places that carry tile, but found it was impossible to beat the customer service at Fischer, as well as their prices. Even though both of my jobs were very small, I was treated just as well as any big, commercial customer. For this, they’ve earned my lifetime loyalty, and I have referrred Fischer to several friends. Matt Beauchamp — you can just tell he loves his job. He is great with people, knows the business, and takes the time to answer questions, provide advice, etc. Thank you, Fishcer!

I have used Fischer tile as a contractor on several commercial project. Excellent quality, workmanship and service. Cream of the crop of Sacramento tile companies.

After visiting several suburban tile palaces as well as the usual Home Depot/Lowe’s circuit, I visited Fischer Tile & Marble. I met Mr. Matt Beauchamp, who was incredibly professional, friendly, and helpful as I selected tile for my bathroom do-​over. First, he understood what I was looking for, and didn’t try to sell me something else. Second, there is a wide variety of tile samples in the showroom and I was able to find what I needed. Third, the entire staff was helpful and pleasant to me as the selecting and ordering of the tiles continued.
I recommend this business highly to anyone considering tile work.

If you’re like me and you enjoy the great service and knowledge of independently owned, well established businesses, this is the place for you. I’d gone to every ridiculous big box, high school kid run home depot type home improvement megastore in the area. If they could even tell me where their tile section was, it never had what I needed.
To my surprise, when I walked right around the corner to Fischer, they took one look at my broken tile sample and said… «Oh, that looks like a blah bitty blah. I think we have some of that in the back.» Sure enough, without taking my sample they returned with an exact match! Sadly, it was the wrong size. Never fear… they just took it and cut a couple down for me.
LOVE, LOVE, LOVE this place.
I miss the old hardware stores where all-​thumbs do-​it-​yourselfers like me could get expert advice for the price of parts. I’m so excited to have found the world not completely lacking of all expertise.