Finishing Touch Mobile Detailing

Great Job! Very hard working guys and great attention to detail. We will use them again and again.

I recently had my car detailed by this company and I picked this company because I saw a lot of good reviews. But unfortunately they have the worst management. I tried calling the number listed to ask why my car smells like feet but the number is disconnected. So I tried contacting them on Unilocal no luck. My boyfriend found them on Facebook and sent a message. It was not an accusatory message it was a question and the first response was from the comapany was «It’s not our fault» that is not a proper way to address a question. I followed instructions kept my windows cracked and parked in the sun. The workers put my floor mats back in my car knowing the floors were soaked. I wish I was advised better because now my car is ruined. I am going to have to find another company to clean up your mess because like you said «It’s not your fault.» I feel the proper response would have been what can we do to make this better. I wish this could of been handled professionally. Obviously customer service is not there strong suit.

Cornell and his crew are awesome. Fast, on time (to the minute!) and every one of them seems like a perfectionist. I was really impressed. They’re not the cheapest in town, but unlike other shops, you REALLY get what you pay for. They did a fantastic job and I’ll hire them again!

Cornell and his team did a full interior detail on my Prius last year. They did a great job and the price was very fair. I had some pretty serious stains on my front passenger seat (thanks for nothing, Panda Express sweet n sour sauce) and after about 2.5 hours of their handiwork the upholstery looked brand new! Cornell was so polite as were the other two employees helping him. I would most definitely recommend Finishing Touch to others and will use their services again in the future! It took me a few weeks to get an appointment but it was well worth the wait.

I called at the last minute and requested an appointment for Friday, valentines day and they were able to make it work for us. The team showed up right on time and were professional and super nice. My vehicle was in really, really bad shape and I was embarrassed that it was such a big job, but they said not to worry about it and they jumped right in. It took them over 6 hours to complete the full detail (wash, wax, vacuum, shampoo everything, etc) like I said the van was in terrible shape. When the job was completed I was amazed at how exceptional the van looked! They cleaned every crevice, surface, I don’t even know how they were able to fit into all the tight spaces inside of the van. When I went to pay, I almost fell over at the price! It was money well spent and I will definitely use them again. Plus they are a great organization that helps the community. Call them first… you won’t be disappointed!

The convenience of having them come to my office combined with great pricing and the fantastic job they do makes them my go-​to any time I need my car detailed. Highly recommend!

The $ 49 Groupon I used has turned out to be the BEST Groupon purchase ever! The crew was great — and spent HOURS on making sure every surface was sparkling clean. The unspeakable gunk in the cup holders is no longer spoken of, or ignored… because the gunk is gone! It is like a brand new vehicle — and I can tell a happier one.
The 5^th Star is shaved the tiniest bit on one point because I had to make more than one call to set up my appointment, but it was worth the persistence. I even got a call back from the company the day after the detailing to do a customer survey, just to make sure I was happy with every aspect of their service. Who does that these days??? Nice touch.
You won’t be disappointed — call them!

Michelle and Cornell were awesome. They came to the golf course and detailed my car while I played. Best job I have ever seen, Their attitude, thoroughness and good nature,
contributed to an excellent experience.
Don P. Carmichael, Ca

Cornell and Hope did a fantastic job on my little old clunker! He was wonderful because we had a hard time connecting due to our telephone tag game, and he overlooked the expiration date due to that. (And it was mostly my fault!) I’d had a bad paint job after a car accident but when he got through it looked so clean and shiny you could barely tell. This review would have been a 5 except he told me he’d steam the carpet mats later on but I think he’s been too busy. I’ve had such terrible workmen since living in Carmichael and it was a joy to see what pride they took in their work. They want the customer to be totally pleased and satisfied and I think they’d do about anything to make that happen. GREAT, GREAT customer service!

The team at FT has cleaned my truck at least three times now. I think they love my rims more than I do!
We have them come to our office and we set up multiple appointments at once. I think this is where they shine (no pun intended).
There’s a strong work ethic evident and I’m happy to give them my business.

This is my second time using Cornell and Finishing Touch. I cannot believe how great my cars looks! He does a very thorough job and is so easy to work with.
Scheduling is easy and he was on time and ready to go!
I have referred several friends and we all agree, Cornell is the best!

So thankful to have found FT, it’s been a job well done every time. Cornell keeps my challenging black car looking beautiful. They allowed me to make a standing appointment every week, same day, same time and they come to my work. Thank you finishing touch for loving my car as much as I do!

I wasn’t sure what to expect when I bought the groupon for this company. But WOOOWWWWWW is all I can say. They came to my office and spent 4 HOURS and did the most amazing job. I have never seen my car so clean. EVER!!! Not only do they do an extraordinary job, but it’s for a good cause too. I highly recommend this company. You won’t be disappointed!

So I called and left a message this past weekend requesting to schedule an appointment to have my minivan detailed, and expected to hear back the following Monday. By Wednesday, I hadn’t heard anything, so I attempted to call again during regular business hours. No one picked up, so I left a second message. Now it’s Thursday afternoon, and still nothing. What gives?

I thought I would never post a bad review on Unilocal,because business is business and sometimes things just don’t go right. However, THIS BUSINESS SUCKS. Sorry to be blunt, but long story short, I purchased a voucher on Amazon for $ 25 off a $ 50 service in April. I have called once every two months since today, which is October, and they have called me back one time. That call was a voice mail left by a very confused individual. The last time I called, I even emailed them to left them know I had left a voicemail. IGNORED. And I was nice… So much for that strategy. So, one star. I’m SHOCKED this place has 3 reviews and 4 stars, but I figure no one is bothering to review the bullcrap they’ve gone thru. Thanks for processing a refund Amazon.

Friendly service, meticulous work, left my car looking immaculate. Much better job than Harv’s and they come to you.
Will definitely be going with them next time.

Bought me a $ 39 Groupon for a Full-​Level Mobile Detail for my car back in June. Called Finishing Touch a few days after I bought it and was a little disappointed to hear that they didn’t have any appointments available until September. I’m sure they were flooded with appointment requests from all us Groupon-​ers so it wasn’t really an issue. I hadn’t washed my car in a loooooooong time anyway, so what’s another 3 months? I’ve paid $ 40 for a «regular» cleaning at other joints so a Full Detail for the same price is still an amazing deal. Truth be told, I didn’t have very high expectations at all. I figured I’ve paid people in the past to re-​arrange the dirt in my car a few times, I guess I can do it again.
I setup an appointment for September but they called me one Saturday morning in July because they had a cancellation. The guys showed up at my place and they told me for an extra $ 20 each, they’d also polish the inside of my headlights. Not sure if my headlights really needed this, but I was tired and slightly incoherent so I agreed.
It took about two hours to clean everything, and clean everything they did, because they did an absolutely PHENOMENAL job on my car. The remnants of miscellaneous food crumbs, and beverage stains were GONE. I had no idea the inside of my car and floor mats could still look that good. If you could ignore the dents and dings on my car from failed parallel parking attempts, my 2007 Camry looked BRAND SPANKING NEW.
Since they showed up unexpectedly, I didn’t have any cash for a tip or to pay for the wax job on my headlights. They were kind enough to let me pay with a check and even let me post date it for a week because I’m a struggling single mom. (Alright, that’s really not the reason they let me post date the check, but I haven’t used the single mother card in a while and thought now’d be a good time!). It’s because 11 times out of 10 I’m usually overestimating what’s in my bank account. So the guy let me post date my check because they are awesome and ultimately because they’d know where to find me if it bounced. Customer service was excellent, and the cleaning far exceeded my expectations. The Groupon plus $ 20/​per headlight, plus tip came out to $ 105. Which is probably the same price I’d pay with another Detailing company.
Overall, I’d give them 4.5 stars. I would have given them 5 if the guy didn’t give me a guilt trip about them losing money for offering a $ 40 Groupon. I definitely could have also done without the $ 40 headlight cleaning, but the Guilt Trip about the Groupon and watching 3 guys washing my car in 105 degree weather, made me feel bad about saying no.
–Pushover

I was blessed to learn about Finishing Touch through Groupon. Cornell, Debbie and Michelle arrived on time towing a stylish trailer. They worked hard to transform my ride into a car worthy of the showroom. All three were friendly and professional. I am very pleased with the service I received from Finishing Touch and will hire them again.

I just had my car detailed today by Cornell and Michelle. They did a superb job and truly wanted to make sure I inspected every nook and cranny to ensure I was pleased. Both Cornell and Michelle take pride in they do. They were literally right on time for my appointment, helped to determine the best way to do my car (was a challenge since I live in a cul-​de-​sac and it was trash day) and wanted to make sure everything was done right.
Give them a call – you won’t be disappointed. Just like an earlier reviewer stated, it’s a win-​win. I got great service AND it helps people who have experienced some challenging life situations and are doing their best to get and stay on track. In the little that Cornell shared with me, it was great to hear what he has overcome and that he has a second chance to do what’s right for himself first so he can help others (like Michelle).
I applaud what they’ve accomplished for themselves AND applaud the great service they provide.

I heard from a friend that Finishing Touch was doing business and my saucy black sporty car overheard from the garage where it had languished for weeks without that pampering it was so used to receiving. It insisted I call.
A quick call to schedule and Cornell and his assistant showed up on-​the-​dot at my front door. I hadn’t used a mobile detailing service before, so was impressed that everything they needed was with them. They started to work and within the hour I had a dazzlingly sparkling car inside and out.
They were polite, made sure I had an opportunity to look the car over when they were done to ensure I was satisfied, and really did even more than I expected. I am giving up spending hours at Harvey’s in favor of this far more convenient and cost-​effective solution.
The part I liked the best? I’m helping people who have met with various life challenges and have a serious desire to improve their situation through job training and work. For me, it was a win-​win, and my sparkly sporty car thanks them.