I found this business through Unilocal!when researching for a home theater professional. I sent a message to the company and the owner, James responded promptly. From the beginning, James took the time to listen to my price point, ideas and budget. With this in mind, James made some suggestions along the way in regards to appearance of the in-wall speakers and the location of them. I am no way a professional in this area, but James did explain things in a fashion that I was capable of understanding. After we discussed the project, I received a proposal and proceeded to set a date for the install. Fast forward a few weeks and James showed up on time with his technician. The install went well and James performed a walk through to ensure we were on the same page. Throughout the install, James provided small updates in regards to the install, which was nice. Finally, once the install was completed, James showed me how to operate the system so I could extract the most from my home theater system. Overall, good communication, clean install and a happy customer.
Matthew D.
Classificação do local: 5 Citrus Heights, CA
Fast communication, and excellent service. Professional service with a friendly and knowledgeable technician. Would use this company again.
Vik V.
Classificação do local: 4 Folsom, CA
I found this business through an Internet search because I needed some major help in running speaker wires in my house. It was not a major job and could have easily been done«on the cheap» by tacking wires up on the wall. I wasn’t really ready to commit to anyone, but that changed when James(the owner) came out to take a look at my setup. Even getting someone to come out to look was a major hassle with the other places I called. If you aren’t going to commit to thousands of dollars of purchases, I guess it isn’t worth their time. The Geek Squad wanted to charge me $ 100 just to look. However, James came out at 7:00 at night and spent an hour looking at every possible way to run the wires in the best possible way at no charge. That effort alone is what sold me on going with him. He also did not spend any effort trying to sell me equipment I didn’t want or need. Finally, he bent over backwards to get me a price that I was comfortable with. In short, James did everything possible to earn my business and made me feel as valuable a customer as someone who was spending 10 times as much. I could not be more happy with the final result. The sound is great and he made it work in a room that is not conducive to good sound at all. The wires are hidden and he spent significant;y longer on the project than he projected, though he did not try to charge me even a single dollar more than previously agreed. You will know exactly what it will cost before he starts work and he will treat your home as good, or better, than his own. Excelon is a small business that is worth supporting and can deliver much better than the larger operators at a similar price point.