Dry Clean Today

I’m disappointed with this place. I saw all the bad reviews but it was about groupons and Unilocal deals so I took my chances since I didn’t have any discounts. Boy was that a mistake.
I spent $ 24 to have 2 jackets dry cleaned. The condition of my jackets looked the same as when I gave it to them. There’s still dog fur, lint, and stains. At least they could’ve used a lint roller. I’m not even sure if they even cleaned my jackets.

Never had any problems here. Boyfriend has been coming to this place for forever so he gets a 10% discount. The people are always nice too.

After reading, the reviews I had to put in my two cents.
I had a similar experience where the clerk told me they would no longer honor my groupon if I continued to use it!!!
Like previous comments said, I rather go somewhere else for better service!

Don’t go here. Just say no
I had a Groupon, and wanted to try to have s comforter cleaned. The lady immediately said no once I told her I had a Groupon. I asked why, and she walked away. Nothing said.
I’ll stick with paying more and getting customer service.

This business is shooting itself in the foot. I was a long time customer. I went in with a few items for standard dry cleaning and was told it would be around $ 10. I tried to use the $ 5 for $ 10 Unilocal coupon which is still active with 70 sold and they said they would not honor it. It’s a good thing I didn’t purchase it before entering the store!
I confirmed with the lady at the counter that they would not honor the Unilocal coupon which in the fine print says they have to, and I told her they lost my business. I have a few friends who are regulars here and they are also no longer going to give them any more business. Dry Clean Today shot themselves in the foot by signing up to use Unilocal coupons and not honoring them in store. I even showed the lady at the counter the Unilocal app with the active coupon.
Ok rant done. Too many other dry clean options to worry about a bad business like this. Unilocal and Groupon buyers beware they may not honor your coupon!

$ 250 down the drain. on my first visit in July 2014, i was in a, walking boot and I asked for hemming and tapering for 13 pairs of pants. We sized each one up and she pinned each seam. When i finally was able to wear a normal pair of pants again i was appaled at how my suit pants and slacks looked. It almost ruined my interview. I asked for a redo and she asked for more money. I had to rectify her twice for getting it wrong and went elsewhere after. She doesn’t listen to your requests and insults you for questioning her work. … just simply does what she wants to do.

I definitely go back again. The price is fair. Service is great

I apologize for the length. I bought a Groupon for a wedding dress preservation and when I took my dress to the shop, the attendant told me (after just glancing at it) that I would have to pay an additional $ 25 – 30. I asked her why but she wasn’t able to tell me, only pointed to the bottom. So I asked to speak to a manager and I was told the assistant manager would be in the following week. So I took my dress home and waited.
I went back the next week and the assistant manager told me that the dress exceeded 6ft so it would be an extra charge. I told her that I measured the dress before bringing it in and that it did not exceed that length. She disagreed with me and after further argument, I asked her to measure it in front of me so that i could show her. She said she didnt have measuring tape. Really? At an establishment that does alterations, you would think they would have that. She was able to find something but it didnt show feet. She measured the dress and I showed her that it wasnt 6ft long (although she tried to fight me on it even then). Finally, she accepted the dress under the stipulation that it was being cleaned at a different location and that if that location believed the dress was longer than 6ft, I would be charged. I agreed to that because I knew how long it was.
So a few weeks went by and I called to check the status and asked to inspect the dress before they put it in the box. So I went down to the Broadway location and when I looked at my dress, I saw at least three places where they had damaged my dress! The bodice had two runs/​snags and there were at least two pick ups that were broken. I showed the attendant the damage and he tried to blame it on me saying that a wedding is a very hectic time and that I probably did it without noticing. I let him know that I inspected the dress prior to handing it over and that the damage was not previously there. I asked him about the machine they used, if they would repair it, and what their policy was when things like this happens. He asked if I signed a release. I told him I was never presented with one, and then he said he would repair the damage that THEY caused for a fee. Needless to say, I passed and after another week or so I finally was called to pick up my dress, which was now in a box.
With all that happened with this one transaction, there is no way I would trust them to clean or even handle any more of my clothing. Most definitly not anything expensive. They’re not honest (at least not the people I dealt with), or careful, and they had little respect for my dress or me as a customer. I wont be going back there.

The only reason I took my clothes here was because of the groupon. I had additional clothes that I was thinking about dropping off and asked them how much it would be. They told me a price that sounded like a good deal and I paid them and left. 8 hours later they called me and said I would have to pay an additional $ 16 because they couldn’t honor the deal they originally gave me. Manger wasn’t willing to work with me in any way. Definitely will never go back and I hope I get my clothes back in 1 piece.

Good place, good hours and good prices. I’ll use them again.

We brought our couch cover in to get cleaned. It cost $ 75 and when we picked it up, it wasn’t clean. It smelled odd and the old spots were all there. It wasn’t worth it. Next time, we will buy a new cover rather than waste our money here.

Great place. Nice people. I’ve used the South Natomas location many times for drycleaning shirts, comforters and tailoring and I’ve been happy. Everyone who has helped me there has been friendly. It’s also a very clean shop which I appreciate. :-)

Good job with both cleaning and alterations. Will always go to them now.

The guy that works here is really nice and helpful — he goes the extra mile making sure they get rid of the stains on my cuffs and collar and I really appreciate that. There’s also a lady that works at this location but she is not half as good as the dude.