Downtown Mail & Shipping

I had to overnight a package a few months and was in a huge rush to get it out. It was about 4:50 and so I thought I would make it just in time.
Much to my surprise, the employee working at the store decided to close early that day. I could still see him inside putting things away and he ignored me when I politely knocked on the glass since it was clearly not 5pm yet.
Fortunately FedEx is around the corner so I was able to go there.
Needless to say I will never come here again. I used to go to here all the time but to close early when people are counting on you is completely unacceptable.

Downtown mail & shipping is a great little store located right across the street from the Capitol building. I stopped by this place to check out the mailbox service and it seems like they have plenty of mailboxes available.
They offer a variety of services including fedex, ups and United States Postal Service as the shipping base. They also have a notary public on staff which is always appreciated especially in that area.
I asked the store manager to help me to receive my documents and get it apostilled at the office of the Secretary of State. And he’s done just that perfectly without any problems whatsoever.
Fast and reliable service from these guys. And we always appreciate that.
The store looks very organized and clean as a whistle.
I love a good small business with responsive employees.
Customer service is top notch — go there!

What can I say, downtown. convenient, friendly service. have used them for notary service and accepting UPS/​FedEx. The markup for USPS is a little tough, but they are providing a service and they deserve to make money for providing convenience. Have never had a problem here and will continue to return :)

I’ve used their mailbox service for several years… if you live a mobile lifestyle, it’s great to have one constant mailing address. If I can’t make it back to Sacramento to pick up the box, they will forward it along to my current address for a reasonable fee. Their staff is friendly, and competent.
If only the parking were easier… but I’m still giving them 5 stars.

I’m pretty lazy about mailing packages because it’s such a pain going to the post office. Downtown Mailing & Shipping is great because it’s convenient and the staff is friendly and knowledgeable. I was mailing a birthday gift internationally and was unsure how to package it, what to mail it in, how much it was going to cost, etc. The staff was so helpful. The clerk told me I could mail the birthday gift (a shirt) in a padded bubble envelope which would be the cheapest and it would still arrive in about a week. He took the time to answer my questions and concerns and didn’t make me feel rushed or stupid.
I also should mention the wonderful card selection they have. Really nice with cards for every occasion. I buy a card at least once a month for a work birthday or a thank you for something.

I went there today for the very first time to get some stamps. I have been going to Raleys for years to get my stamps until today I was out of stamps and wanted to check this place out. They charged me extra $$ to get a book of stamps to my surprise. They called it a «convenient» fees, but I called it a «stingy» fee. No thanks to Downtown Mail and shipping. I would rather go back to Raleys to get my stamps. I wish they would post a sign saying there is an extra charge to get a book of stamps. But there isn’t any sign at their store about that. I am a little upset with this place. I think they are dishonest! I don’t like surprises like this. Why can’t they be upfront with their loyal customers???

These guys are fantastic. All UPS/​FedEx/​USPS stores are NOT created equally, and this store really takes customer service to a whole new level.
You can (and I have) show up with a cell phone that needs to get to New York and a confused look on your face, or a bag of frozen treats and shrugged shoulders and just say «Hey, so I need to sent this… can you help me?» They will help advise you on the best, and most cost-​effective, way to ship something, help you package it, and not make you feel like the incompetent freak show you are.
Shipping prices are very competitive, and it ends up being cheaper to use this place, because they don’t try to up-​sell you.
Really great business.

Great & fast notary service.
I come from San Francisco just because need certified every single document which I need for oversea, however I forget one. By the time I drive to this area, ups store open at 8:30 but they told me the person not there until 10. Wait 1and half hours? No, called a person” phone call notary” charge $ 50 and not willing to stamp on my original document. Finally I got downtown mailing, feed 24mins meter, by the time I’m finishing this review I still have 10 mins left. The guy was awesome, great and fast service, thank you, you just made my day and saved my time. Thanks very much.

The dudes who work in here, particularly Andy are like personal mail concierges. I’ve only been getting mail here a couple of months, but I have 24 hour access and within my 2^nd week I had accidentally walked out on a Saturday night; but forgot that I left my keys in my mailbox. Of course I didn’t realize this until I walked out and was locked out. On top of that I left all my keys on that key chain so now I’m locked out of my apt and car. And to make matters worse it was a 3 day weekend and I wouldn’t be able to get my keys back till tuesday morning at best.
Luckily I had a 2^nd option and was able to get my spare keys for car and my apt; but I had left a note on the front door for any other box renters with 24 hour access to call me if they were able to get in and notice my keys. So I get a call Sunday morning and it’s Andy, (my personal mailbox concierge) and he came to work and found my keys. He didn’t charge me a fee and even rode his bike all the way to my block to drop off the keys.
I’ll never forget this. I don’t even pay $ 20/​mo for my box and I feel like I’m stealing. Great place for mail.

Essential stop for all my mailing needs. The guys in here are super nice and remind me of a post office version of Clerks.
xoxo

This place is great! I try and stay away from big corporate chains since you never have interaction with the owner. I really liked that this place is direct; owner to customer. Pretty cool! I used this location as an address for my company. They did an awesome job sorting my mail, shipping packages, and helped with faxes. I loved that it wasn’t a «P.O. Box» and the address was directly across from California’s capital building. The owners were professional, courteous, and extremely helpful. No I’m not an employee, just a happy customer.

Downtown Mail & Shipping has always been my go-​to shipping location in Downtown Sacramento. Their staff is always friendly and courteous, and very knowledge about the various shipping options available to me.
They process USPS, FedEx, and UPS shipments. Stamps, envelopes, mailers, bubble, wrap, etc. Downtown Mail & Shipping has it all!
They also offer mailbox services which I have never used, so I can not comment on that particular aspect of their business.
My only wish is that they opened up at 8am instead of 9am. Other than that, they are fantastic!