Danmer Custom Window Coverings

My wife and I had a really positive experience from beginning to end. We saw an ad and wanted to have plantation shutters installed on all 15 windows (including our sliding door) at our home in Elk Grove. Love the product, but we especially were very impressed with the installation by Dave and Rich. These guys know what they’re doing and do quality work. I can highly recommend Dammer.

If I could give 0 stars, I would. This company is the absolute worst company I have ever dealt with in the 20+ years of home ownership. Like the one other review, Danmer would make multiple promises on dates for my one $ 400+ dollar blind of when it would be ready and installed. I can’t tell you how much money I’ve lost taking off work to be available for them. After the terrible service I received getting the ONE blind manufactured and installed, it broke after only 3 years. Again, I had to deal with the same awful service to get another one made and installed (it was under warranty). They would call and change the times, the dates, and then the product was totally the wrong size. I have attempted to call a supervisor to no avail either. Customer Service always tells me that ‘they’ are all in a meeting and when I ask for one of their voicemails, I get a voicemail without a person’s name or identification so I don’t even know if it is a supervisor or not. I’ve caught them in multiple lies as well. I could rant on and on about how terrible this company is, but all you would really have to do is ask any of their installers. Even the installers bash this company to no end as well (that says a lot). Save your money and go elsewhere.

We had a few issues but overall I like the products. I liked the people.
We had a consultation and it went fine. The designer gave us options and told us the benefits of them, her recommendations, and pricing. We knew what we wanted and we liked the samples the designer brought so we put a down payment and got an install date about a month out. They make custom shutters but they also offer blinds and roller shades.
When our install date was coming up, we got a call that our shutters weren’t ready and got another install date. That install date came around and there was another problem. Our shutters did not make it onto the truck from their manufacturing site. So again, our install date was pushed again.
With this second push back on our install date, we were given a discount. They were very apologetic for both date changes and the end result was worth the wait. We’re happy with our window coverings and the customer service we received. Getting everything installed on time would have been ideal and the dates getting pushed back twice was frustrating. Now that everything is said and done, overall. we’re happy.
The installer left us with touch up paint. With our install, we also received a lifetime warranty on their products. Which was great because a part broke on the roller shade. It had to be ordered but it was fixed in two weeks. We weren’t charged the remainder of our balance until everything was done.
We had these slight problems but when everything was said and done, we were happy and yes, we would even use them again.