Cost-U-Less Insurance

I came in to cost u less because my auto withdrawal didn’t go through and my policy was cancelled. i had never been to the Mack Rd location so I was a bit skeptical. I have a good report with the other location I normally go to so I figured it wouldn’t be too different. I have never had customer service like I had at this location. Your agent Kristina Endres greeted me as soon as I walked inside. Kristina was very warm and welcoming and had an electrifying smile. I felt like Kristina genuinely cared about what had happened with my situation and and it showed through her work. I felt so comfortable working with Kristina. After talking with her for a while I found out that our kids go to the same school AND that we just happen to be neighbours that actually made my comfort level with Kristina soar immensely and I was very confident that Kristina would take resolve my issue. Kristina even did a follow up call with me a week later to check and make sure everything was good. People like Kristina Endres are the kind you need to hire at all of your locations. I will not only be doing all of my future business with cost-​u-​less at the mack rd location and with Kristina Endres, I will also be telling all of my friends and co-​workers to patron this location and to ask for Kristina!!!

First time buyer of a car is not easy. Especially being under 25 trying to find insurance. That’s the hard part. After looking around for hours for good pricing I called Cost-​U-​Less insurance & got a quote from Sandy. Wasn’t sure if I was going to go with them but seeing the price it was the best way going. I had to call back before 5pm and Sandy said she will help me. Buying a car isn’t a walk in the park & neither is it as long as an episode of Dr. Phil. It took a long time to be at the dealership to get everything done. It was after 5pm & Sandy made sure that she stayed at work to finish up with me. Being in a different city isn’t easy but when you have good people just a call away ready to help & do their job correctly it’s an awesome feeling. After hard times with technology trying to make a payment on the things they call «Smart phones», faxing 16 pages to sign, and over 2hrs later (on the dealerships end) we got it finished. Sandy definitely earned her works pay and her Boss’. So if I were you I would ask for Sandy.

Worst insurance! BROKER FEE! Ask them whats the Broker fee. What ever you do. Do not purchase the insurance before asking them what a broker fee is. I under stand they have to make commision. But 500 broker fee to «start a policy» is not fair. And the coverage is horrible. If they sign you up with Anchor Genral. Make sure you do not get into any accidents or your screwed.

Cost u less agent here in mack rd are very profesional and nice. Jose was very helpful and also marysol gave me a good deal for my insurance quote. Even though i dont have a appointment with them they took care of my new policy and help me real fast and right away i got my insurance fast and and very professional. Now am so happy that i have my insurance so i can drive my car. Keep it up guys and thank you and jose is such a nice guy:)

I visited Cost U Less Insurance for insurance purposes. Eric and his manager, they both went beyond their responsibilities to ensure I received the best insurance policy. I also appreciate them taking their time to explain the policy terms of the different insurance providers. I had options and I made a choice based on the information the was best for my needs, thank Cost U Less Insurance on Mack Rd in Sacramento California.