Chevron

DO NOT USE THE CAR WASH HERE! Go to Marconi and Walnut for a great Chevron car wash. Gas is easy. I complained that my car looked worse after the wash. I got a blank «oh well» stare.

Worst location ever!!! I would give them –1 star if that was a choice. I pumped gas and the. Purchased a car wash. The car wash was not working properly and did not have the proper pressure for the wash. I went inside to get a refund and the service desk told me to try it again. I said ok and that I will record it to show him. Went through it again and the same outcome. Went back inside to complain and showed him the recording of the wash. He told me that it works and that he wasn’t going to do anything about it. I’m not sure what kind of hiring process chevron but this location is horrible.

The reasons why I like this place?
The water and air works extremely well, and you don’t have to ask for the attendant to activate the machine-it’s a well lit station that provides added safety in the early morning or late hours-there’s a convenience store chock full of tasty snacks-​the station is located on a corner and is easy to access-​the employees seem well-trained-I’ve never experienced a wait time or delay in the service, so fueling up is fast-​and, finally, the station is clean and well-​maintained.

Belligerent homeless people wander the lot aggressively panhandling, intentionally ramming cars with their shopping carts and yelling at customers. The car ramming is way to both get you out of the car to be solicited and to prevent you from driving off. At least that was my observation. They should sell pepper spray in the store… oh, the car wash is the worst.

This is the worst Chevron station I have ever visited. I have been a sales rep for 15 years in the central valley and I only purchase Chevron fuel for my work and all 3 personal vehicles. I purchase about $ 200 worth of fuel a week and visit a Chevron nearly everyday as I work out of my car making sales calls all day long. I am a lover the of stations, however the treatment I have twice received at this store makes me write this review. Please see my other review on 5÷12÷11 to see I wrote how great the stores and fuel are, I still believe that, but I will never set foot in this store again. I recommend that you don’t either.
There is an employee there, Lydia who is the worst employee I have ever encountered at a gas station. The first time I encountered her, maybe a month ago, she charged me a price different than the price posted on the wall, but it was only a few cents, so after questioning her, I just said forget it, paid and left. Today I visited the store again, and she again was there. I was again overcharged for something that said it was 99 cents on a large sticker on the wall. She said it is 1.19 after I set a dollar on the counter. I said it says 99 cents, she said well there is tax added, and I said ok, I will give you 8 more cents, and I got the change from my purse and set it on the counter. She snatched the drink I was purchasing, and said I could take my money she wasn’t going to sell to me. Said I shouldn’t be arguing over a few pennies, to which I replied you shouldn’t be overcharging everyone if you overcharge everyone all day long it is a lot of money. It was a lively back and forth exchange until I went to speak to the manager who gave me a soda and apologized profusely. As all this was going on, there was another customer in the store purchasing hot food, he came over to the manager and myself and said he didn’t mean to interrupt but that he had just purchased something that had a sticker that said it was one price and she charged him a different price but he didn’t want to get into an argument with her, so he thought he would just tell the manager. One of the reasons that I patronize the stores is because I think they have some of the best employees, she is a terrible exception, and if you go to this store, beware as they will overcharge you and not care. Since I had just filled my gas tank before venturing into the store, I am wondering if the $ 55 I spent on gas is really for the correct amount of fuel, since they seem to overcharge for everything else and not care, they are likely doing this with their fuel as well. Terrible terrible customer service. They also did not refund any money to the man that was overcharged. I think a 1 star rating is too high, I would like to give them a zero. Worst worst worst store in the Chevron chain, don’t go there.