Capitol Kirby

Nobody embodies «Friendly, knowledgeable service» better than Capital Kirby! I’ve been taking my Kirby brand vacuum’s there since 1993 and I wouldn’t go anywhere else! We are lucky to have this family owned business here in Sacramento. Charles is an expert at literally ANY piece of Kirby knowledge and/​or work you may need done. He’s fun and you leave there with a restored faith in the worth and kindness of your fellow man! (No, really.) I learn more about Kirby vacuums and the uses of their miraculously innovative tools every time I go in there too… Why I wouldn’t be surprised if some folks broke their vacuums on purpose just so they’d have a reason to visit Charles at Capital Kirby… Money AND time well spent.

As usual long story short:
Up in the attic putting away Christmas decorations and guess what we find a Kirby in all of its aged dirty glory and boxes and boxes of attachments. Plug it in turns on but has a few small issues probably from sitting up there for almost 15+ years! So I look online and find these guys, well they are nothing short of awesome! They have been at that location since 1963! 3 generations of family have worked there I was told. Its defiantly one of those rare mom and pop shops, and wouldn’t you know that one of the parts that was broken was a one of a kind! and he literally had ONE of those ONE OF A KIND parts! Prices are beyond a steal he got this old we will say «vintage» Kirby going in 20 Minutes for only $ 19!!!
Wouldn’t you know that this thing works like a dream too! Not pretty to look at by any means but he got it running A-​OK. He even came out to the car and got it out of the trunk! TALK ABOUT SERVICE!!! We found out that this is a G3 vintage 1991 so this thing is OLDER than me! Service is amazing these guys know their Kirbys thats for sure!

Fabulous customer service. Couldn’t have been more impressed by this business. If you need service repair this is the best place to go!

Just returned from getting my 15 year old Kirby repaired. Talk about customer service! It doesn’t get any better than this. I was greeted at my car and the repairman carried my vacuum in for me. I didn’t ask for help. He just did it – with a smile. Fixed my vacuum right then and even cleaned out some long hairs that were stuck on the roller brush. You won’t be disappointed if you come here!!!

Before I could get my vacuum out of the car a gentleman came out to unload for me. He fixed my Kirby on the spot in less than 15 minutes and had me on my way… And even carried it back out to my car. Very friendly, great customer service!

Capital Kirby Co. Has the most professional, friendly, helpful staff that I have had the pleasure to deal with. I needed assistance putting the belt back on my vacuum, the man at the counter I dealt with was amazing. He showed me step by step on how to clean and maintain my machine. He even suggested that should I need a refresher that I could be talked through it via phone call. What a wonderful way of conducting business. I will be sure to continue singing their praises.

I am impressed! I called just to see if I needed to schedule an appt for my Kirby, and the friendly gentleman on the line told me no appts necessary, but then asked about the problem. He instructed me on how to fix it at home and said if it didn’t work «just bring it on in» & it would only take him a few minutes to check it out. I am happy to say that his solution fixed my problem with no $$ out of pocket. The next time I have a problem with my Kirby I will definitely take it to Capital Kirby!

Wow… on my G4 Kirby, the impeller grenaded and motor stopped… yikes! Went down to see Joe at Capital Kirby, and he got me fixed up right away in about an hour. New impeller, brushes, wheels, and a headlamp… she’s better than new (well almost:)) Joe was very professional, patient, and explained everything every step of the way. He is fast, courteous, and really cares for his customers. He won’t sell you ANYTHING you DON“T NEED. I recommend him highly. I have been going to him for several years, and he never fails to exceed my expectations every time. For all you Kirby owners out there who need an honest professional… JOE IS THE GUY TO SEE AT CAPITAL KIRBY!!!

Best service ever! My vacuum would not suck up stuff. I called to see if I could bring it in. They asked me a few questions about the vacuum and over the phone they walked me through checking for clogs. Turned out there was a clog that I could easily remove. My vacuum was fixed without even having to bring it in!

I can’t say enough about how great this shop is. Every time I go in, they are extremely helpful and nice. You don’t experience customer service like this anymore. I highly recommend!

Great Shop!
Needed a bag for my Kirby, so i i stopped by.
Guy was friendly and cut me a deal. Check out the little museum of vacuum cleaners too. got home replaced bag and cleaned house!
Bam! Capital Kirby!

After moving back to Sacramento, we needed maintenance/​repair for our good ol’ reliable Kirby. We were so happy to have been referred to Capitol Kirby. I was very impressed with the fast, friendly service provided. I enjoyed the little museum of vacuum cleaners too.

I don’t know about other vacuum repair places or other vacuums for that matter. My mother owned a Kirby and I have owned a Kirby my entire adult life. And these guys are the place to go. Friendly. Reliable. And they get the job done. Just as I am loyal to my Kirby, I am loyal to Capitol Kirby. I can’t remember when I first discovered them tucked away on Fulton off Munroe and Fair Oaks behind Loehmann’s Plaza, but I have been going there for years.