Capital Process Service

This place has horrible service! If I could give no stars, I would. I hired them for our office to go to the court for records and they NEVER contacted me to let me know what they found. I had to contact them and I finally received an email from the owner. However, the email only had one sentence. Extremely unprofessional!!! There was no explanation of what was done. When I asked for an explanation, I NEVER received a response. But they sure did bill us! I had to call them AGAIN for information. I will NEVER use this place again. They are unprofessional and not useful!

Superior service. Had to serve a retaining order and my ex was dodging service.
Capital Process had him served with in 48 hours from the time I dropped off my request.

Great service and fast turn around. She even went over and above what I asked and filed the proof of service in court for me. Thank you, thank you!!!

I had a problem with an eviction. I live in San Jose and my rental property is in Sacramento. I had to serve 3-​day notices to pay rent or quit on my tenant. I used the services of this company and I was very pleased with the prompt responses and the way they the work was done. Al is great. He took the time to listen to me and to assure me that the problem I had would be solved with minimum costs and bother. I needed the process server from this company to appear in court to testify. Al made sure that the process server showed up on time. I appreciate the fact that Al is always available to personally answer phone calls or to call back within a reasonable time frame. Thank you.

This place is great! I had a situation where the person was avoiding being found. I had to change the court date several times. Jenice told me to be patient. It got frustrating at times trying to track down this individual but Jenice got her served! Even when I was giving up hope!
Jenice communicated with me throughout the entire time and called me personally when she served the person which was much appreciated! Lots of trys and researching for the initial fee I signed up for!
Excellent!

Great service and a super fast turn around time. They actually got me a document within 2 days, when according to the state was going to take 3 weeks.

I tried to use them to file papers to Secretary of State and expedite to 24 hours (which cost $ 350 extra by the way). They said I had to either mail them the checks, which takes however long, or I could use their website to make the payment and it would cost $ 20 extra to use their credit card service, and it could be processed that same day. I needed it done as fast as possible so I opted to use the credit card service on their website. I tried 3 different credit cards, and each time i got a message saying it wasn’t possible to use the cards, any of them. So I called the owner and asked if she could help me, as the payment had to be received before noon. She simply told me she didn’t know what was wrong with her own website and therefore couldn’t help me, and to find another company to process for me. UNBELIEVABLE after I spent hours yesterday talking to them to find out what I needed to do to get this done today. Obviously they don’t care about getting business, so my advice: take yours elsewhere!

Did a great job! Served papers on EDD, which is hard to do – they make it their official policy to try to duck service whenever possible.

Company is horrible. Sent in paperwork to be served and heard no word from them a month later. The only contact was me contacting them. Stated they were still trying to serve and would call me in a few days. Heard nothing back. Had to re-​schedule court date and find another server. Of course they took my money right away. Horrible service, and does not live up to their websire claim of: Advise client of any problems. Stay away and go with someone reputable: Like the Sheriff Department, which is where I should of gone to begin with. The one star is simply because they received my paperwork by email, which was the only convenience.