California State Employment Development Department

Worst experience of my life. Never been treated so badly. I was laid off in May of 2015 and because of mistakes the EDD made I was fined $ 800, had to go to court, the judge sided with me, said the EDD was wrong, so they reduced the fine to $ 200 and wouldn’t tell me why, thanks a LOT, and added that they were denying me unemployment benefits for TWELVE WEEKS just to teach me a lesson. Did I mention I prevailed in the hearing? I gave up and paid the fine just so I could get on with it all, waited out the 12 weeks, then got a letter saying they took the $ 200 out AGAIN, this time from my 2015 CA tax refund, damaging my credit rating in the process. I waited on the phone for an hour, proved to them I had already paid the fine months ago, they admitted they had made yet another mistake and told me ‘We’re sorry but we can’t reimburse your money for TWELVE WEEKS.’ Did I mention I was laid off? I really have never been treated so badly. Such colossal incompetence. Never again.
(If you wonder why people Feel The Bern or are gravitating to Trump, here’s your answer.)
Ps. I was originally laid off in May, 2015 and went through all the above, then finally received my first payment in August, 2015. I was recently notified (April 2016) that they decided to say I started receiving payments in April 2015. So they ended my unemployment since in their universe it had been a year. Nice huh. Crazy? They have no IDEA what they’re doing.
On a happy note, I moved to another state and will never have to deal with this incompetence again.

I can never get through to a representative! What is with these idiots? That really pisses me off! I am on disability and need to fill out more forms so that I can continue to get paid through November. That’s our government, this is how liberals want things run.

This agency is seriously failing at meeting the needs of Californians! Unbelievable how the state is so quick to take our wages to find this benefit, Yet is unable to hire someone who courteous, competent and efficient. I would actually give this place zero stars for their experience level, customer service. The people on the phone are rude and they know it. The moment I attempted to complain lady over the phone who’s name was Cathy stated, «we don’t have time for this right now sir!»

edd is the absolute worst. you can never get a live person to help you and they clise at 12! it is beyond rude that people that work for years are waiting for their own money.