Blue Shield of California

Blue Shield of California should be the subject of an unfair practices class-​action suit. It should also be the subject of a internet campaign targeting employers who offer B/​S insurance, letting them know how their employees are being cheated out of decent healthcare.
I am a Blue Shield provider (MD) and have witnessed their fraudulent practices for many years. They will use any tactic to avoid paying a claim, including putting non-​cooperative, non-​English speaking people on their Customer Service line in order to avoid responsibility fro claims. They also consistently violate state insurance regulations for timely claim payment.
These folks are real losers people. Tell your H.R. department.

Can’t Unilocal find some way to put all Blueshield of California information together in one place? Instead, we all have to review as if we are writing about a local office, and it’s Very Hard to find more than one review at a time, sequestered as they are by city.
If you are persistent and dig, you will find lots of reviews. Like mine, they are virtually all one-​star.
Blue Shield was fine for me, until I had a problem. Then it was a yearlong battle. Customer service at the main number is almost humorously bad. Do appeal their bad decisions, and take it up a step from the initial, most likely automatic, rejection, if it warrants such. Take notes, date them, and get names when you have a problem. Part of what helped my case is that my phone dated the phone calls I made when I was repeatedly given certain incorrect info that I acted on. They didn’t even have records of what was said during the conversations. If it’s an important issue, don’t give up! Try other venues! Complain loudly, publicly — on their website, for instance. They can do better. Sigh. I hate insurance companies in general but this one can be particularly mediocre.

I agree with the other reviewer. Blue Shield have a habit of using unsavory business practices. They also declined my husband siting the reason for decline was because he hadn’t been to see a doctor in the like five years so they needed him to take a physical on order to be reconsidered for their health care insurance. He didn’t enrolled with them but they did accept my boys.
Since that time I have had nothing but problems with their services and their billing is a joke. I had been manually paying the monthly premiums because of an autopay error in which they took money out of my account twice and then I received a notice last month stating that that I would need to call in to pay the monthly premiums by phone or set up autopay.
I opted to set up autopay for a second time to have the money taken out in June. Now I paid May’s premiums for both of my boys on the 17^th. So why did I just check my account and low and behold they took the premiums for both of my sons a second time when setting up autopay the prompt message said it would take up to 30 days for autopay to kick in.
I am so done with this Mickey Mouse outfit. They are getting a call from me at 8 am sharp this morning and I am searching for a different health insurance to enrolled my boys in. I do not need these type of stressful irritants in my life.
K.J.