Barbara Ringwald

Not the place to bring your kids. The Doctor is always late, you have to be waiting for over an hour to get seen. This place is filty, the beds are not even cleaned or disinfected, they just put the paper over the bed. The chairs in the rooms are dirty, the floors are dirty, sink are not cleaned. When I brought my concern about the Doctor being late all the time and was really close to chance offices, instead of trying to fix the problem the manager named Chris said, that I was more than welcome to change offices in a rude way, pretty shallow and rude.

This place lost all there doctors all at once !! The only person left was Dr ringwald herself who is very old and grumpy ! When she comes in your room there is no eye contact so when she talks its as if she’s talking to the chart does not look at you the whole talks to the cabinets .what’s going on? What’s the reason for the visit? All while looking at the charts or counters so I shopped around for another doctor ! Talking to the office manager who is Dr ringwalds son is very rude and disrespectful I asked 4 ½ months ago to have my children’s files faxed to the new doctor Chris the office manager told me he had done it… now I find out that it wasn’t faxed to there new doctor at all. to were there files went nobody knows! When I tried to contact them again I never received a call back the poor girl Claudia working in the front office seems to be overwhelmed and mistreated by Chris the manager I believe he uses his position as Dr ringwalds son to slack off and talk on the phone… he also complained saying I did fax those records and I spent my Sunday morning doing ! My response to that is it’s your job ! So now I will be hand pucking there records up for a fee of 50 $ that’s right folks there charging me after all that ! Between ringwalds and her son this place is horrible !

First visit was today. Appt at 1:45 and finally got out of there at 3. They have a NO changing a diaper policy posted in lobby and you sign with new patient paperwork. Really? Wow! What business are they in? I had my newborn and 2year old and once in room realized my 2yr old needed to be changed. They handed me a key and told me I could change in the bathroom that is not in the office! I had to take her, her sister, stroller and all outbid the office and through the heavy self hinging doors to a bathroom located outside of office. Couldn’t have been more inconvenient if they tried. Came back, dr came in did basic assessment and them we realized my newborn was poopy. I had to change that outside as well! I can’t believe they wouldn’t let me change my 2 week old on the spot. No trash receptacles in rooms they are so paranoid you will leave a dirty diaper. Will not be going back.

let me begin with a doctor visit is better then no doctor visit at all for your child. that being said, i switched peds after a couple of years worth of visits with my children with dr ringwald and whichever doctor we happened to see that visit. do expect to spend at least two and a half hours for any visit… most of the visit waiting. long wait times and young children do not mix, especially when the doctors office only has one wall toy in one of the three waiting rooms. you never know which of the doctors you might see unless you request a specific doctor at check in. will then likely make for a longer wait time once in the check up room. most of our check ups seemed to just consist of a quick basic check up from the doctor just to make sure the kid is surviving everyday life. no real advice is offered. i was consistently asked why i wanted to know how my child was doing percentile wise by dr ringwald. i was also asked by dr ringwald herself to change my cell phone number to a local number so they do not have to dial long distance. really!!! bill my insurance, dr. i often got the feeling like i was bothering the doctors office when making appointments for my girls that were for other reasons besides well baby care check ups. kids get sick. i like to double check and make sure it isn’t anything serious. i switched to ucd med center after being sick of long wait times and eye rolls. the office charged me $ 25 for transferring medical records.