AutoZone

We search and searched and could not find specific piece we needed for our very outta date car. luckily a very helpful and AWSOME manager was able to help me find what I needed and was the hero of the day… I wish I could remember her name it was a unique name.
Well she help me above and beyond. thanks a bunches!

The customer service at this location is outstanding, Gustavo looked into my situation and helped me tremendously, and I am truly grateful for that, thank you Gustavo. Only if more customers came in with a good attitude, I am very happy to get my vehicle back on the road.

I recently received outstanding service from Earnest Bryson (at the AutoZone store on 3333 Fruitridge Road, Sacramento.) I was trying to locate a «touch-​up» paint for my Hyundai Sonata. The paint code from Hyundai was very difficult to find. Earnest worked really hard and was finally able to come up with the exact matching color.
My great thanks to Earnest Bryson for his service and to AutoZone for this outstanding employee on your staff. David Abelson, Sacramento, California

I had the best experience here. It was last year that I came, sad that I’m barely writing a review, i know i suck. Well, hopefully Cheng still works here because he was awesome! He knew the answers to all my questions and found the right girly things I was looking for. Thanks for hanging in there, i know I’m high maintenance and so is my Dotty (Honda Fit).

This place is my Waterloo. I swear I’ll never come back and yet somehow I need something and nobody else is open and I can’t wait until the morning so I talk myself into going only to end up pissed off and still without what I needed.
Tonight was no different. Needed some corner marker bulbs for a motorcycle I’m working on. Run up to this place thinking this should be easy how could it go wrong?
I was wrong, definitely wrong. First I show up and can’t find the correct bulb and several selections were empty (do you restock ever?) and as I’m looking through the selections for a match to the old one in my hand some rent a cop with a gun on his hip is looking me over like I’m going for the 5 finger discount or something. It’s fine I get the place isn’t in the best neighborhood and it’s 10:30 at night but seriously it’s the light bulb section. The expensive bulbs don’t even get put on hooks it’s just a card with a picture of the bulb. Relax bud.
I finally find the bulb that matches and I head to the line. Not the hey I need a part line but the paying line. This method of doing business is ridiculous. I’d like to find the idiot at corporate that thought was a great idea. WTF
I’m standing in the line which is 4 deep ahead of me while the guy paying can’t figure out what he wants or what he’s doing and the kid behind the counter is trying to figure it out. There was another employee putting parts away behind the counter with a cart and two people answering phones with the «no we close at 11» response. Hello we are all paying customers that have our shit figured out take our money so we can get the hell out of this place!
It’s crazy. It’s 10:30 at night and they want to answer the phones more than they want to take money from people waiting in line. I can’t believe this store runs this way.
I put the bulbs back and decided that I can wait until the morning and another parts store can have my business, one that doesn’t use 2 lines and serves customers who are actually in the store first. As I’m driving home I thought back to when the building Autozone is in was Standard paint company and my dad used to take me there as a kid. Things really have gone to shit.

I was told they didn’t carry a product that they actually do. When returning the wrong item, the original sales was done incorrectly by the sales rep. A lot of hassle and it took forever to get it resolved. I’ve been here before and no problems but this time around was not so great.

Went here for wiper blades and new floor mats. The AutoZone on Broadway was out !! Lucky this one is close and bigger! We were not warmly greeted or even welcomed! The sales person Sarah helped us. She was inexperienced with replacing wipers, but she figured it out with a little help! She was really cool tho! The mats are too small, but will do for now! So watch your sizes!

The staff here are the bomb! On the way back from Tahoe I discovered that our car battery was going bad. We were afraid that the car would not restart if we filled up gas at a station. Came to this store, and one of the guys here hooked me up with the right new battery, credited some money for the old one, let me borrow some tools and a flashlight to work in the parking lot… and I was all set within 45 minutes… and this is all near the time they were closing. Great people… without them, I would have been stuck in Sacramento. Thanks for the great prices and awesome customer service.