Arena Tow & Transport

My truck was broken into and not driveable. Franklin Collision Center recommended Arena Towing for the job. They showed up on time and the driver was very polite and told me that I didn’t need to wait around if I didn’t want to. I was late for work so that was perfect. They towed it to the Collision Center. When I got the bill I was shocked at how reasonable the towing charges were. I was expecting a much higher bill. About a week later, my daughter left her keys locked in her car. I told her to call Amy at Arena Towing. I told her that they would probably charge more than my towing because they had to get into the car. They didn’t charge any more than my very reasonable tow. I highly recommend this company to anyone needing tow service or lock out service. You now have two new satidfied customers. Don H.

While the representative I dealt with was polite and friendly, I was really frustrated that the company left my car uncovered, with windows down, in the rain for 24 hours… while charging me to keep it there. There is significant damage to my car’s leather seats now, and it was just sloppy work.
Police had my stolen car towed by Arena Tow after it was recovered, so I wasn’t able to check prices before service. I am so disappointed that the police chose this company– they charge 3x what other companies do for the same distances and storage.
These prices are unfair, especially considering that victims of car theft don’t get to approve tow companies before hand. When you already have to pay to get your car fixed, an exorbitant $ 230 for towing definitely stings.

Unsustainable business model. When they charged me $ 172 to tow my car literally around the corner from the collision I was in to my driveway, I told the dispatcher that the price was completely unfair. They had already driven away with my car and refused to return it without payment, So I had pay to get my totaled car back. You can’t treat people that way. Ultimately, you will fail because you are in a service industry and you take advantage of people. Shame on you.

This is the best tow company I have ever seen. The truck was sparkling clean. The driver was a very nice guy, clean and knew what he was doing. And the price — unbelievable. They towed me 15 miles for less than I was quoted to go 2 miles.