Aj Express

Ronnie & Joey arrived on time (actually before scheduled time; which was great!) after they called to confirm address and obtain directions.
They were polite, courteous & funny. They asked questions relative to where and how I desired the setup/​removal of my electronic delivery. They worked together as a team fantastically. I appreciate the professionalism.

Just as the other reviewer said, Horrible! I ordered a Nordic track. It was to be delivered between 11−1p. I got a call and vmail saying I never showed up the day before? This made no sense and when I called to inquire I got hung up on by a Kayla without a call back. I called a Steve whom I originally made the scheduled time with, he told me it had not been delivered by UPS. I further called Nordic track customer care and they confirmed it was delivered 6days prior and would follow up with AJ’s manager. Following this no one from AJ expresses would give a straight answer, answer my calls, or return my voice messages. I took the day off work to have my wife’s gift delivered to get this kind of run around?! I understand mistakes but would someone communicate, stop lying and give me a straight answer?! I returned my treadmill without ever having it delivered!

Horrible, they are extremely disorganized, discourteous and unprofessional. In dealing with them through Manna Distribution for Vizio twice they have never kept the timeframes they stated my tv would be delivered at. The first time they promised to deliver it on new years eve, they backed out last minute after I made arrangements to get time off work to be home for the delivery, but this didn’t matter since the guy that called was being «proactive» about it. Next they promised between 12pm — 4pm, I got a call at 9:30 stating they were at my house waiting to deliver after some flack from them they agreed to deliver at the time previously specified they ended up showing up around 5. Vizio sent the wrong TV so had to go through the process again. This time it was to be delivered on MLK day, they called that day and stated they wouldn’t have it until after 3 and that they’d call again later to arrange the Delivery. I got no call until the next day at work, the driver was at my house ready to deliver and got lippy with me when I informed him I couldn’t leave work and that they were supposed to call to arrange Delivery. I then called Manna who said they’d have delivered the next day between 12p-​4p. I get the call at 11 stating they are at my house, luckily I had family I’m the area that could come meet them. The delivery guys were nice tho very friendly and quick.