Sonic Drive In

This place sucks. If it’s truly run by teenagers, and a mess. My wife and I have given then the benefit of the doubt too many times. Every time we go they either mess up the order, give us wrong change, slack off on putting ingredients into the item (e.g. a blast with nothing in it), or take forever (10 minutes to get a chocolate shake). Go somewhere else.

I do love Sonic, but this place is crap. Food is okay but half of there machines are down all the time they have plastic chairs blocking some, which is ghetto. The other machines are using Windows embedded and are in some dos mode and the staff obliviously has no idea how to reboot them. Staff is great. The owner should be given a fine by corporate. Then some machines you push order and no one ever answers because the things don’t work. Ughhh!!!

Drove here literally after waiting 30 min for 2 melted shakes at the Wylie Sonic location 2 miles north on 78.
This one was fast, accurate and polite. Shakes a bit thick, but not melted and given to me after 2 calls on the intercom and some random burger brought to my car like at the Wylie one.
It’s still Sonic, like or leave it. But this one is better than the horrible Wylie location. Come here instead.

In the end its still a Sonic, but its the worst I’ve been to.
I’ve been here 3 – 4 times now, and each time the wait is 2−3x longer than any other Sonic I’ve been to.
For some reason they will only sell you 2 bags of ice at a time as well. Having formerly worked at Sonic you shouldn’t have to bag ice on demand, do it during down times so if someone orders 4 – 5 bags you have it ready…

They’ve been getting our order wrong every time we go even when they ask us 3 times what we want. Is it really that hard to put ketchup instead of mustard on a burger? There’s always new people training. Must be high turnover. Worst service.

This is a good sized location. They have a drive through so you don’t have to wait as long. The service is always very good. I think some of the Sachse high schoolers work here. They’re always so sweet. Food never takes too long to get and drinks are always quick. They have a happy out from 2 – 4 where drinks are half off. I’ve never had an order come out wrong here but maybe I’m just lucky.

My kids love the different drinks and shake combinations that can be done. I’m not that impressed with the actual food, but it’s a step up from fast food… so that’s understandable. I like the old school feeling that the drive up car hop service makes you feel. Great for a quick bite out or if you are thirsty.

I grew up in Wylie. This is the best sonic. I have obviously been to a lot. This one has the best made drinks and food for sure!

Update to our previous review. 8÷9÷15 we decided to see if maybe this sonic had improved. The kids wanted slushes and we thought we would grab a burger. What a huge mistake. The food took forever, it was cold and even the slushes were wrong! We found not one but 4 hairs in my daughters burger when we got home. Disgusting food. How in the world is this place still open. If anyone from management or corporate reads this please do us a favor in Sachse and fire everyone at this location. Sonic should be ashamed of this location. We will never be back to this one or any sonic again!
This is the worst sonic I have ever been to. It takes upwards of 30 – 40 mins to get your order most of the time. On several occasions now we have had to leave because we could not even get someone to take our order. We will not be back and we plan on contacting sonic headquarters about this location.

This is the absolute worse Sonic in the area. They are never consistent on what they charge. They charge .30 per lemon slice really!!! I know they charge for lemon or lime but don’t rape the customer. The food is horrible, often cold. The assistant managers are not customer friendly.

Sonic is good at drinks, shakes, and tater tots. Burgers are so so. My daughter and I shared a chicken basket tonight. Zero flavor and the gravy was absolutely horrible. Come on! Really! It’s not that hard. I’m sure it was made from powder. All it takes is some seasoning.

Worst Sonic burger EVER! And the fries were tough and old. The bun was old as well, as it fell apart in my hand when I got home. Never coming back to this location… Should actually be ZERO stars.

Has anyone else noticed that the food at this location has gotten so bad it’s inedible???

First time at this Sonic since this is not my usual neighborhood. Stopped by for a treat — a nice chocolate shake. Got it through their drive through. Very disappointing! This was in reality a vanilla shake with a dollop of chocolate mixed in. When I got to the bottom half of the cup, it was TOTAL vanilla ice cream… no chocolate at all. It was thick, it was tasty but it was NOT CHOCOLATE. Too late and no time to go back and ask for a remake. They are the fourth fast food restaurant I’ve been to in the past couple of months that has passed off a vanilla with «hint» of chocolate for a chocolate shake. Order something else if you go here.

I’ve never been through a drive-​throug that didn’t actually have a drive-​through window. Quite odd. We only ordered drinks and didn’t wait long at all.

It’s Sonic. I’m not a big fan of the burgers since they’re a lot greasier than other fast food chains, but I like coming here for the half price milkshakes after 8.

As far as sonics go this is a really good one.
Items taste fresher and just tastier in general. It’s a sonic so what can I really say that most don’t already know about sonic except that this one keeps a higher standard then a lot of the others.

Mmmm, coney dogs and Cherry Dr Pepper.
Typical Sonic. Decent fast food, quick service.
FYI, you can buy Sonic ice by the bag. Three bags will set you back just over $ 5.