Midas

I dropped my car off at 10:45 am for an inspection because they told me they had time to do it. I got caught up with work and realized that it was 4:00 pm and I hadn’t heard from anyone about my car. I called and they said that they couldn’t find a part. why did it take me calling, FIVE hours later, for them to ask?!? furthermore, I called back TWO hours later after telling them where this part was, and they said they couldn’t find it. AGAIN, why do I have to call?!? isn’t that supposed to be part of customer service? finally I said that I will just come get my car and I will be there in 5 minutes. I got to the shop and the service person said, «oops, my fault, they’re not done with your car yet.» seriously!!! what a horrible place! what kind of ‘business’ are you running here??? I have now been sitting here waiting for over ½ hour. who knows how much longer I’ll be here. this place is bull****!!! I will NEVER recommend this place to anyone! so glad I’m paying a frickin penny to this animal house!