McDonald’s

Being from Virginia Beach, we have a McDonalds everywhere ~ but this trip we stopped that this McDonalds and were blown away by the overt friendliness, cleanliness of the restaurant & overwhelming excellent customer service. I cannot thank you enough for your help & service. Thank you so much!!!

I’m writing this review from the car while my husband drives on I-​95 north. I’ve never gotten a meal and immediately wanted to write a review, but this time I needed to! We had a simple order at the drive thru … 2 fries, 1 cheeseburger, 1 quarter-​pounder with cheese and NO onions. The quarter-​pounder had onions, the cheeseburger was lukewarm, and one of the fries was ice cold. At least the last order of fries was almost hot. We didn’t discover any of this until we were back on the road and it was too late to fix it. We are 4 hours into an 8 hour trip home.

OK bear with me… my experience might have been an anomaly. I was concerned when the soda machine mix was off and there was of Oreo minis on the counter. An employee was behind the counter with his work shirt over his shoulder. But I was hungry and it was clean. I took it to go… Let me say this, this fries were super, hot and nicely salted. My quarter pounder was the best one I’ve had on years. Bun was actually fresh tasting. I was pleasantly surprised.

It was OK. Like any other McD’s. It wasn’t super clean but it wasn’t super dirty either. Bathroom was usable. Food was about par with other McD’s.

Fries are always cold at this location– you have to go inside and asked for hot fries to get a descent meal…

The worst McDonald’s I have ever eaten at. They microwave their biscuit and gravy. The last one they melted the plastic container and the biscuit was so hard you couldn’t cut it with a knife. On a different note their lunch and dinner is a lot better.

Coffee and sausage biscuit ($ 2.50,) gave drive through window a $ 50 bill received a receipt for a tendered $ 20 bill and $ 17.50 change, but received $ 37.50 in change. Obviously the drive through cashier was asleep on the job. Went in to address the issue, the manager says her drawer was only 4 dollars and some change over (this does not address my $ 10 short.) I explain that I’m not leaving until I receive my proper change, the manager scrounges up enough to make 46.86 (.14 cent shy) this was 20 mins into my coffee and biscuit drive through stop, at which point I decide .14 cents is not worth anymore of my time. Also, at which point does the manager acknowledge the error and inconvenience and comp the freaking $ 2.50 coffee and biscuit!!! After I have to get out of the drive through and park and come in? After offering $ 4 (incorrect amount?) After 20 min? After shorting me .14 cents?!? NOPE… these people want $ 15 dollars an hour? Keep dreaming and get a damn education. I’ll go across the street from here on out.

Right off the highway, FREE wifi and delightful service. Spunky atmosphere and perfectly standard level of McDonald’s employee confidence. Coffee was made with love, and that lasts a lifetime.

Decent McDonald’s

Worst McDonalds I have been to in my life. Terrible customer service. They got my order wrong and I went to get it changed, I waited 20 minutes just got a buffalo ranch McChicken with ketchup and they STILL got it wrong. And they were looking at me like I was crazy because THEY GOT MY ORDER WRONG. Never again.

It looked new on the outside, but a bit dirty on the inside.
I had some trouble understanding the woman at the register, even though I’ve been all over Virginia, and lived in the commonwealth a couple of times.
The food was surprisingly tasty. I ordered a Filet O’ Fish without sauce, and they got that right. The fries were the best I’ve had at any McDonald’s. The Sweet Tea was not particularly sweet but that’s okay for me, but thankfully, it wasn’t hot. (Ice in restaurants is incredibly unsanitary.)
I had trouble finding a clean table, but there was one. Not too long after that, someone was out cleaning tables.

We went to eat inside. Just got a quick snack; a McDouble, large fry, and tea. All was well until we noticed that all the tea containers were empty. To make things even worse, the ketchup dispensers were both empty. I went to get ketchup packets, only to be informed that they were completely out. Severely upset about this new information, I quickly went to check my burger. It did have ketchup, thank goodness. When I informed them about the tea being empty, they did quickly refill them. All in all, the visit was good, but if you want ketchup, don’t rely on them!

Pit-​stop driving down I-​95 to Florida.
Same olé, same olé.

A billion served but it takes a billion hours. We waited a long time for our food. Tasted just like any other McDonalds.

I wanted to try something different so I ordered fish sandwich with lettuce and tomato. They added a $ 1.14 for 1 sheet of lettuce and 1 thin tomato. Never again. Ok never again will expect a reasonable price for adding lettuce & tomato. I still like McD’s fish.

One of the nicer updated McDs but they can’t handle the crowds from Kings Dominion 1 exit down 95 at all. Horrible wait times and usually missing items, ingredients and/​or condiments.