EXTREMELYRUDE! For a company in the funeral business, they show no empathy or caring for customers walking in to view a headstone for their loved ones final resting place. I took my mother to Stanley’s to view headstones for my fathers grave. When my mother walked in, a man, who I assume is the owner, looked at her. She asked him if they were still open(it was 12:15 on a sat) and his reply was«I’m still standing here aren’t i?»… Wow. What a nice greeting for someone in mourning! Then we asked if we could look around and he said«I guess». We told him we already had something in mind, but it would have a custom design, I asked if that would be ok and his reply was«you can have anything you want, but it’s going to cost you!» Again, wow! I then told my mom I wanted to leave. Other things were said that were rude… But my focus is on the fact that he show any caring, empathy or even reassurance that this incredibly important purchase would be done with care! Please do not honor this business with such an important purchase… Find a business that truly cares.
David G.
Classificação do local: 5 Aurora, CO
I found this company on the Internet since I lived in Colorado but needed a cemetery monument in RI. Their customer service and responsiveness exceeded my expectations. My entire family was quite pleased with the product they delivered. It will make all family visits to the cemetery very rewarding.
Andrew W.
Classificação do local: 1 Riverside, RI
My Grandmother visited Stanley Granite Monument to buy a stone for my Grandfather. These purchases are obviously made quickly and shopping around usually doesn’t happen. Stanley Granite DOUBLECHARGED my Grandmother for a head stone. Last week, which is 5 months after my Grandfather’s death… we stopped by another grave stone company and asked for a quote on a comparable stone… the stone was half the price of what we paid at Stanley Granite Monument. Do not give your business to this company. They basically stole thousands from my vulnerable Grandmother.