Esprit Women’s Health

Dr uckele is absolutely amazing. I love him! I travel 45 minutes to see him and it’s totally worth it. It’s a small office and they pay so much attention to you. He’s so personable and spends a lot of time with you. There’s never a wait time and everyone is so nice. I hope he never retires and works until he’s 90.

Even though Dr. Michael Genord is no longer working at this facility, I still wanted to write a great review for this place. I have been a client of theirs for over 4 years now. Dr. Genord has always been personable, gently, quick, and professional. His office staff are very kind, positive and are willing to work with you in strange situations. I one time had to call them several times to change where I wanted my prescription to go, and the office staff didn’t get upset at all (I would have been annoyed if I were her!). Sandy the medical assistant is really funny, knowledgeable and easy going. The facility is clean and relaxing. I wish Dr. Genord was still there, but alas he has moved on to be the Chief Medical Officer at HealthPlus of Michigan. Highly recommend this office.

It pains me to write this review. I really wanted to like Dr. Genord and went to him in large part because of the positive reviews. I did not have a positive experience. And, unfortunately, I didn’t notice that Dr. G has «filtered» Unilocal reviews that are pretty disturbing, until now.
RECEPTION: The first thing that completely put me off is the form requesting a credit card number slipped under the new patient health history forms. It compared the doctor’s office to a hotel, which requests a credit card up front for «incidentals.» They wanted me to write down my credit card #. Soc. security # and NOW credit card #? Nice try. I told the receptionist I didn’t have a credit card and she said it’s not mandatory. The form, however, definitely made it sound mandatory. I wonder how many patients fell for it.
CONSULTATION: When the doctor took me in, we spent a few moments chatting in his office. His tone of voice and demeanor were indeed pleasant.
I explained I do not currently have a PCP and wasn’t sure if my issues were gyno-​related or not, but he seemed willing to help. I explained my situation and he said he would order comprehensive blood work to establish a baseline.
Then, he pulled a NuvaRing out of his pocket and started extolling the virtues of birth control for hormonal issues (which he hadn’t tested yet). I do believe in treating symptoms, not tests, but I told Dr. G I did not have good luck on various forms of birth control, so why he was so intent on putting me on it again is beyond me.
The EXAM: It hurt, which I was not accustomed to. In the middle of it, he asked if my expectations were being met. Nice, but very inappropriate timing. What am I supposed to say in that compromising position, say no?
BLOODWORK: When I came in for blood work the following week, the nurse asked me what tests I was supposed to get. She said, «the doctor didn’t write them down.» Apparently he was not accessible. I was livid. I said the doctor and I discussed doing a comprehensive battery of tests to establish a baseline. She then asked if cholesterol was one of them. I said, «I don’t know, I’m not a doctor.»
After the tests, I wrote an email to the doctor explaining what I asked the nurse to run (since he didn’t write it down) and that if I needed more testing, he should call me to come back in. He never bothered responding.
FOLLOW UP: I hadn’t heard anything for over a week, so I called the office to get results. The doctor called back personally and told me everything was normal and that he’d mail the results to me, per my request. When I got the results, I saw that I did not get tested for several of the issues we discussed. And, according to another doctor (who specializes in reproductive pharmacology), one of the tests was not ordered properly.
SUMMARY: Sorry Dr. Genord, you did NOT meet my expectations. Thanks to you, I still feel awful and now need to incur the cost for additional tests. I’d like to tell you where to shove that Nuva Ring.

I am so disappointed. I loved this place. I thought everything about it was wonderful until I saw how much they billed my insurance. I used to work for a doctor and do medical billing for insurance companies. I had to get an ultrasound and they charged me for 5 difference procedures. The insurance when I called didn’t even approve one of them because it was a ridiculous charge. I got my medical records and am looking elsewhere.

The staff is really wonderful. I called and got in right away. The office was beautiful and very clean. I met Dr Genord and he was very down to earth. Since this was my first visit, I met Dr Genord fully clothed and in his office. We had Q & A time :) I never felt rushed. Very professional :) I am waiting on some test and Dr Genord said he would personally call me and go over the results on the phone. I thought that was really nice and it showed he took pride & personaly cared about me.

I took a shot in the dark when I found Dr. Genord. I unfortunately had my previous ob retire so I was on the look out. My first appointment with him he met with me in his office and we discussed my health and any problems I may have, prior to doing the exam. He definitely took a lot of care for my first visit and I can say that every year I go back to him for my checkup I don’t dread the ob.
The staff is really wonderful as well. All the women are always so nice and helpful, I really have not had any bad experiences!

Dr. Genord is the best. He always makes you feel comfortable and that you are his only patient. No matter your reason for vist OB or Gyn care.
I have been a patient of Dr. Genords from the minute (6 years ago) I met him being wheeled in for an emergency procedure. He told the surgical staff not to put me under until he had the opportunity to introduce himself to me. I was sold. Dr. Genord has seen me through 2 High Risk pregnancies and with my last delivery he was with me from the time I entered triage until he put my daughter in my arms. My husband always appreciated that he always asked if he had and questions or concerns as well during our OB visits and deliveries.
I have sent several of my friends to see him. And we all feel the same way, probably the best experience you are going to have with a normally uncomfortable situation. He just has a way with putting you at ease. Not to mention his new office is almost like going to a day spa.
Sorry, he can’t move to Washington DC with me.

Ladies, you know how uncomfortable and impersonal going to the gynecologist can be. The uncomfortable, crunchy paper robes, the cold tables, it’s just no fun. Well, Dr. Michael Genord and the staff at Esprit Women’s Health will make that totally unenjoyable visit, well, as good as it could probably get.
The staff at Esprit is ridiculously kind and makes you feel as though you’re the only patient they care about. I’ve been seeing Dr. Genord for close to 5 years and I’ve continually been satisfied with the care I’ve received. They are always willing to work with my unpredictable schedule and always return phone calls and call in prescriptions swiftly.