Catherine’s Pet Parlor

Love love love ! I have been taking my many dogs to Catherine’s for many years and would recommend to anyone. They always do a fabulous job and my animals are well taken care of when they are there. They groom exactly as requested… I’ve taken my Golden Retriever, Yorkie, Border Collie and mixed-​breeds, and have gotten fabulous cuts every time. They take special care with my dog who has knee issues, and another with back issues. Special shout out to Catherine and Terri, they really care about my animals, treat them with love and I trust them 100%. I can drop them off and know they are in very capable hands, I wouldn’t take them anywhere else. The entire staff is kind and caring. I am a «frequent flyer» and highly recommend Catherine’s! I would never go anywhere else.

I have been taking my“kids” to Catherine’s for ten years. She is the best because she loves the dogs. She is very kind and considerate. We love her and her groomers.

They were very nice and polite. Took the puppies in, on a short notice. Gave them cute haircuts. I’m definitely going back there.

Honestly, this place would have gotten a higher rating had they just done one simple thing. Wash the dog AFTER they cut his hair. They had mentioned that they do wash the pets, they just didn’t mention it was probably before. My dog wasn’t even that dirty, he did smell, but it wasn’t that bad since we wash him pretty consistently. The hair all over my car seat really bothered me that much though. I gave him another bath within 15 minutes of getting home because I didn’t want him to get hair everywhere else as well.

One word. Rude. I just moved to the area and have 3 dogs I wanted to set up at a new groomer. I called and some rude lady answered the phone. Within 10 seconds of speaking another customer walked in and she promptly said «Can I place you on hold!» And put me on hold. I could hear her talking then she just hung up. I never called back.

Today was my first time bringing my fur baby in (recommendation from a friend) I can say I will not be going back. On an 18 degree day I pick my dog up to find her shaved. When clear instructions to leave her «still furry» on her body. I have a 5lb yorkie and now looks like a 5lb dear. Also they did cut her nails but I had to come home to file them myself because they were razor sharp. I can say I will not be returning to this establishment and am very dissapointed with their work. Although the staff was very friendly, just not well with instruction and apparently don’t do terrier cuts often.

they are friendly and nice on the phone — but if you want your dog buzzed to the bone this is the place — never did meet the actual person who took care of my boy — is like a dog Clips — cheap and fast — I prefer a little more personal attention

I’ve been very satisfied with the services at Catherine’s. I’ve taken my Pomeranians here twice and each time they’ve left with nice scissor cuts. It has also been great to find a groomer who has availability on a regular basis and doesn’t have extremely restrictive and rigid hours.
During my first visit at Catherine’s she took me on a tour of the salon and made sure I was comfortable with where my dogs would be while they were groomed. This was very comforting, as few groomers will let you freely walk around their grooming facilities.
The only reason I have 4 stars and not 5 is because it’s cash or check only. It’s 2014 and I think it’s time to start taking credit/​debit. I really didn’t want to deduct an entire star for this, maybe half a star at most, but Unilocal doesn’t allow this.

Catherine always seem to be on top of things. The place is neat and clean. All the people that work there seem to be very nice. I’ve been very happy with the cuts for all three of my dogs.

We have been taking our dogs to Catherine’s for 19 years — several generations of much-​loved dogs, including two very elderly, frail guys who needed lots of TLC during their grooming. Without exception, every visit has been a great experience for us and, most importantly, for our dogs. All of our dogs LOVE to go to Catherines, which tells me a lot about the care they receive there. They come home looking great, smelling great, and with great care paid to special aspects of the groom like ear cleaning, anal gland emptying, paw pad clipping.
A special shout-​out to Terri and Bonny, the women who groom the two dogs we have now. They’re perfectionists in the grooming, gentle, know our dogs well. On several occasions, they’ve alerted us to issues they’ve found during the groom — bumps under the skin, a swollen gland, etc — that require veterinary attention.
My husband and I are VERY particular about the people and businesses we entrust with the care of our dogs, and we TRUST Catherine’s Pet Parlor completely.

I really have mixed feelings about Catherine’s, and wish I could give a better rating. I am incredibly disappointed. Up until this past Wednesday, I’ve had good experiences taking both of my dogs to get their nails trimmed, including shaving the fur down on the bottom of their paws.
On Wednesday, I took my Mastiff/​Lab mix to get shaved down. This was a first time for me and my dog. I realize that maybe I didn’t have accurate expectations or know what my options were. I relied on their reputation and expertise to know what would be best for my dog. When they were done, my dog had a very short cut. The groomer shaved her belly bare and backside very closely, too closely in my opinion. I feel like I need to put a skirt on her because her lady bits are so exposed and her belly is starting to get a rash.
Yesterday, I noticed that she has a very red swollen spot between her pad on one of her back paws that clearly looks like it was from the shaver. It’s obviously painful because she won’t leave the patio because the grass poking into her paw and irritates it. I realize that dogs move, jerk or whatever and stuff like this can happen. What bothers me is that they didn’t tell me when I called to find out if she was ready. I asked how she did, especially since this was her first time & she said everything went very well. I had my cousin pick her up and they didn’t say anything to her either.
There are so many other options in the area, I really don’t think I’ll go back.

I have used Catherine’s quite a few times. Overall happy with the haircuts. My only complaint is that they didn’t tell me that they cut my dog during his last appt. I understand it happens and am not upset about that. I am upset that they failed to tell me and I had to find out when I got home. Otherwise, I think they are great.

We took our dogs here for the first time yesterday. We initially called a week ago and was told to wait a minute and then no one ever came back to the phone. Instead, their was just women talking about shoes in the back ground. Nice. I just hung up the phone. I called again and this time we received a quote for the 2 dogs. We told them the breeds. Once we got there the price went up $ 15! Our old english bull dog isn’t any bigger than any other old english bull dog so I don’t understand the misquote. We explained this but it didn’t matter, the lady didn’t want to hear it. She was professional but was firm. Anyway, we come back a few hours later to pick up our dogs, They looked good but smelled like old woman perfume. The service itself was decent nothing better than the dogs received else where. Also, the $ 5 first time discount that every one else talks about in their reviews… they didn’t know what we were talking about. They just said they run promotions sometimes. Why 2 star? Quote is just a quote I get it but to raise your rate 50% is ridiculous and unprofessionalism of being on hold for 5 minutes when you aren’t helping anyone. Ok then. I won’t go back.

I’ve been going to Catherine’s for years. ITs like family now. My dogs love her groomers. They are treated with such gentle kindness and love. Would recommend anyone to them!

I love Catherine’s. In my opinion, as good as it gets. Prices aren’t any higher that Petco for grooming. The gals that work at Catherine’s are nice. Catherine is the BEST! She will remember your name and your pets’ names! We started going to her more than 15 years ago and she has never disappointed us!

Catherine’s is outstanding! They do a fabulous job grooming our little cocker spaniel Mac. He was a foster dog that we ended up keeping and he is a very nervous little guy. They take really good care of him and he always looks and smells great when we pick him up. They seem like they really like dogs — and people too! What a great place!

My family and I have been taking our dogs to Catherine’s for about 20 years. Catherine’s is the BEST dog grooming facility in the Detroit area! In fact, I live in CT now and I try to time my visits back to MI so my dogs can be groomed at Catherine’s. The staff is fantastic, especially Sarah. She is so patient and understanding with my one dog that isn’t the best behaved at the groomer. She tries different techniques until she finds what works for him so he is comfortable and not stressed out while he is there. Also, my dogs always come back to me looking so handsome and cut perfectly to my specifications.
I also want to mention that Catherine and her staff are wonderful with senior dogs. We had a pup that lived to be quite a little old lady at 17 years old. She had always been an easy dog to groom until she started getting older. Catherine personally groomed her and she continuously worked with us to make it as comfortable as possible for her as she got older.
I know that when I drop my dogs off at Catherine’s, not only will they come back looking perfect, but I know they are well taken care of. The staff is made up of true dog lovers. These groomers are working there because they love dogs and they love what they do — they aren’t just collecting a paycheck.
Catherine — can you please move to CT??? :-)

Wow. Love love love. My first visit to Catherine’s was last week. Took my nervous, immature, tends-​to-​be-​bitey-​to-​strangers mutt in for a nail trimming. The place was packed. There must have been 10 groomers all busy with furry friends. I was greeted quickly by staff and my mutt was served almost immediately. She put a muzzle on him, was very gentle and soothing with him. He was shaking nervously and his tail was between his legs but she was calming and worked very quickly to trim his nails.
It only cost $ 10 and I was in and out in less than ten minutes.
OH! and it was clean, clean, clean. That’s always a plus in my book.

I was looking for a new place to take my dogs to since we moved to Royal Oak and I think I found it in Catherine’s! They were great to our dogs and they came home nice and clean. They did exactly what I wanted for our long haired doxie. The bows on their collars were a nice touch as well. The inside was very clean and I liked that I could see them grooming all the dogs… all of which looked very happy!
The one downside was that they only take cash or checks, no credit cards. It wasn’t a big deal, but I wish I would have known before I dropped them off so I would have been prepared. I did get $ 5 off for being a new client too!

Catherine’s Pet Parlor is now my groomer of choice for Riley, my pup. I took Riles in for the first time on Saturday and this grooming went way better then at the last place! I dropped him off right at 730am when they opened and they were super friendly and were very interested in exactly what I wanted. They said I could pick him up at 11am (which I was glad about because I hate leaving him all day) and told me that since it was our first visit we get $ 5 off. Nice! The place was nice and looked clean and I really liked how the grooming is out in the open.
When I went back at 11am Riley was ready for me, no waiting for him at all. The parking lot is a little small, so that can be tough, but other than that the whole experience was pleasurable for both of us. Riley looked super cute and was cut exactly how I had requested. Riley will be back next month!