Wing Fook Funeral Home

We almost used this funeral home, but we ended up going somewhere else and our family was happy that we did! We needed to respect certain Asian funeral customs that they couldn’t accommodate. That is fair, but imagine how our family felt. I told the funeral director that our dear mother had just died. Here I am on the phone with him as he was yelling at me and telling me that our family’s religious customs were «totally unreasonable.» (Even if he was right, that’s not the kind of thing you say to someone who just watched a family member pass away.)
I said goodbye and called a regular «American» funeral home up in Stoneham that someone had recommended to me. They were very professional and respectful and accommodated our religious needs (ironically for the same price as Wing Fook would have charged). From other reviews it sounds like Wing Fook has a beautiful facility, but talking to them on the phone was just ugly.

My first time at this funeral home. Whitish green marble tile floors. A painted blue sky with Cherry blossom décor on the ceiling. There are two floors (the main room and another one on the second floor).
Free coffee/​tea/​water were provided.
On the second floor, there is an area where you can make your casket selections.
Overall, I think what stood out for me was when the owners (brothers) were at the funeral burial site. They help adjust the coffin as it was lowered to the ground making sure it fits properly.
I wouldnt say I am a fan but this is an «ASIAN RUN» funeral home. There are some parking available in the lot but not in a very good ‘area’ per se.

So I know it may seem a bit morbid to review a funeral home but I had a very close friend of 10 years who died last week and Wing Fook handled all the arrangements. I have never been in a more beautiful funeral home so I had to write a review on it. The staff was so warm and professional and did everything they could to make the guests comfortable at the wake (this is something one would expect but I honestly have dealt with the opposite from other places in the past). The décor was so tasteful and elegant; Ming dynasty furniture (probably reproductions but gorgeous nonetheless) in the reception with plush Chinese carpets, beautful painted murals on the sky-​high ceilings right when you walk in, a subdued pale green colour palate, and even a grand wooden double-​doored entrance. The place really had a regal feel to it and stood out amongst the usual ‘cookie-​cutter’ type funeral homes I have seen in the past. Myself and several other guests commented that «in 60 years or so they will have a whole bunch of business from us» HAHA. It really was that impressive.
Wing Fook is a Chinese-​owned business but they accomodate any nationality and/​or belief system (my friend was Vietnamese and they still did a terrific job). Everything was planned perfectly and it made me so happy that my close friend got to have such a beautiful service. I know she was smiling down from where ever she is now.