Marion’s Wrecker Service

My parents have been using Marion’s for the past few years (I drive an old Jeep) and they are ALWAYS courteous and professional. Some of the nicest people to work with!

I recently had to use Marion’s towing. Who knew that having your car towed could be so painless. Especially after a terrible experience of thinking my car had been repaired at Courtesy Nissan only to find out that they failed to refill fluids in my radiator, causing my car to overheat and die. Marion’s towing arrived quickly and he was very friendly. He told me to hop up in the big truck and within a couple of minutes he had my car securely on-​board. We talked the whole way to the dealership about his wife and daughter and I left feeling like I had met a good-​hearted person. I’m proud that this business is acutally based out of the town I live in.

Like Justin B., my dealership (Boardwalk VW — fabulous and beyond five stars) has always suggested using Marion’s Wrecker Service. I have, sadly, had the need to use their services about four times now. Each time my car has been in an odd location — example: on an incline inside a parking garage that’s hard to enter even in a tiny VW. Somehow, they always make it work and get my car over to Boardwalk safely and efficiently. Who keeps a Wrecker service in their BlackBerry contacts? I have AAA but I’d still probably call Marion’s first if I got stuck somewhere (hence having their number saved in my contacts). Just honest, trustworthy, local people who will take care of your car as if it were their own.

Life never goes your way 100% of the time: that’s why we have Xanax, booze and daytime television. Regardless of the implied reliability of your «magic» hybrid automobile with the two engines and the perfect service record, one day it will break down and strand you far enough away from home that you give up ideas of walking and just head for the nearest bar.
OK, so maybe that’s just me, but I did get a couple of pluses out of my experience. A couple that I’m not going to mention here and discovering Marion’s Wrecking Service. I’d like to say I stumbled across them as if guided by fate, but it was my service guy at my Toyota dealership who told me to call them to save my poor little Prius.
The dispatcher at Marion’s took all of my details and told me he’d give me a ring when the driver was about fifteen minutes away from my car so I could set out into the rain (of course it was raining) and meet him with the keys. Already in a mindset of total defeat, I went ahead and took the Mrs’ precious Mini over to my dead mobile and sat in the grey morning like a pathetic emo kid. Sure enough, about 30 minutes later I get a call from Marion’s dispatch letting me know that the driver got stuck in traffic on Central Expressway (we know what Friday morning plus rain is like for Dallas traffic), but would be right there.
When the flatbed arrived, the driver went through the paces in the mystical maneuvers it takes to get my robot car into neutral without power. After that he got the car loaded up on the flatbed, took my key and said I was good to go and the dealer would give me a call when the car was fixed.
Never before had I experienced a towing event so painlessly. Marion’s really made it easy for me to get my car where I needed it to take care of its ailments.
Now about that magical non-​breaking automobile…