One star is too many to give this flimflam organization who operates as around-the-clock heating and air who knows what they do they install substandard equipment not only is the equipment substandard but it’s installed incorrectly causing numerous leaks in my home the job was never finished or completed always got the runaround from the owner John Young of constant excuses and excuses as to why he could not fix my machine although he was able to install it incorrectly burn out the motor cause a leak and several other issues additionally he was to install another unit in my home was paid for that and never showed up to do it these people are thieves and liars don’t even let them in your front door! BEWARE!
John M.
Classificação do local: 5 Silver Lake, Los Angeles, CA
Seems like their is an AC company on every corner and every other commercial on tv during the nightly news, so finding one you can trust is not easy as most of them use subcontractors that have their best interest in charging you an arm and a leg and selling you a new system rather than helping you maintain the current one you have. I own my own home and several rental houses and for the past 8 years have used Around the Clock AC exclusively for all my AC maintenance, repairs and new system installations. I Highly recommend these guys, they have always shot me straight, 100%! John the owner of the company has an uncanny knowledge of everything AC! He has even gone as far as helping me diagnose a problem over the phone in order to get my AC up and running faster. If you want an honest locally owned operation that really cares about the customer, I say go with these guys!
Diane D.
Classificação do local: 1 Rockwall, TX
This company operates under the name of Around the Clock Air Conditioning and has a side business called Christmas D’Lights. I have had my Christmas lights installed on my house since 2010. For three years I was always offerered the same pricing since I was a returning customer. Last year, due to multiple surgeries and restrictions on lifting heavy objects, I informed the woman who called(Lucy), that I would not be able to put out lights that year but to please call me next year(2014). Low & behold, they never call me but I noticed that my neighbors down the street had lights installed on their houses. When I checked with one of my neighbors, he confirmed that a new company(Around the Clock AC), had taken over the installation of lights from the previous company(EnviroTech). He also confirmed that the price he was charged was the same as it’s always been. So I found my invoice for 2 of last three years and called up Around the Clock(aka Christmas D’Lights), and was told by their front office receptionist that the owner said they could install my lights for the increased rate of $ 300. Previously I paid $ 219 to have my lights installed and when I inquired as to why I would now have to pay extra, she said it was because they had to «break down» my lights(since I didn’t use them last year), and that they would have to start all over again. Funny how the original company had to start from nothing and yet they were able to provide a service for $ 219 yet Around the Clock saw this as an opportunity to be greedy and decided they could pull a fast one and jack up my price if I wanted to use them. The receptionist I spoke with said she would ask her«other boss»(I guess that’s John) and would let me know if they could match the price. She never called me back so when I called them — the owner’s wife got on the line(Jessica Young), and was very curt and unprofessional and spoke over me and said that they just weren’t going to honor the old price I had and that’s that! She also had the audacity to say that when they install lights, their jobs typically run around the $ 1000 range. Well then why did you buy out this other companies existing customer list if you’re only going to screw them over by charging higher prices? Bottom line, if you’re looking for someone to install and remove Christmas lights for your home this season, I would suggest by-passing these folks and find someone who is honest and fair and gives better customer service and cares about getting your repeat business cause these guys couldn’t give two flips!