Victor’s Quality Motors

What an experience at Victor’s! I went there thinking I only needed some maintenance work done. Was I wrong. I had several major problems which Victor showed me. He repaired all my problems for a very reasonable price and told me to come back in a few days to clean up the residue left by some coolant. I came back thinking it was only a spot cleaning. Lo and behold, Victor had my whole engine sparkling cleaned without any cost to me. I have never gone to any mechanic’s where I don’t have to pay for even the tiniest job. Yes, I was deeply impressed. I found myself a new mechanic and I will definitely bring my auto back to Victor’s for any future repairs. Thanks again, Victor.

Went there because our Ford Flex brakes were squeaking. Victor and his son were great. They were honest with us and told us that it was most likely brake dust because we had ths majority of our brake pads left. They could’ve totally taken advantage of us just to make a buck. But thet didnt. When we do need the brakes done, we’re going back to them.

Free tire rotation and full synthetic oil change for only $ 45! It only took like 35 minutes to get it done. Very speedy and worth the price, will come back for sure.

I took my pathfinder here about 3 months ago when it started acting up on me. I thought for sure that my pathfinder was done. I came here cause it has a very good rating from Unilocal and I am not disappointed. My pathfinder still runs great and I will definitely be back for further services.

First of all… I would like to Thank, Victor, & his mechanics for their work. Great customer service! Auto shops are a dreadful place for me since I don’t really know anything under the hood :/​I always feel like I’m being sucked into paying for something more than I need and that I’m getting scammed, because I’m a woman. Hard to find a trustworthy, honest mechanic (s).
You can trust the boys!
I’ve been to this shop a couple of times now. My 2000 Toyota Celica GT, check engine light is on and reading a code P0300, Can’t clarify which cylinder is misfiring since it says 1 – 4. They checked the air filter, spark plugs, and cleaned. Mike said to run fuel cleaner through, hopefully that will help.

This place is a scam. While there are lots of good reviews, you should be very careful of the repairs done here.
I took my car in for a couple of fixes last year. The fixes were leaking oil filter housing, valve cover oil leak, spark plugs, and oil change. All these were fixed within one day despite them being super busy. A couple of red flags:
1) they forgot to do oil change when I go pick up the car. I repeatedly reminding them that I wanted Liqui Moly. When they were doing oil change, I curiously walked in and saw the guy pouring PEAK oil into my car. I stopped him, complained to Victor and he seemed to play dumb and asked they guy to use Liqui Moly instead.
2) I passed by the shop a few times when my car was in the bay just to check my car and every time, no one was working on it. So I assured myself everything will be fixed by the end of the day.
3) Victor spent so much time cleaning my engine bay particularly the valve cover area where the leaks were. For a busy shop like that it was a little abnormal, although I assured myself they try to do a good job.
4) For the fixes I mentioned above, the pricing was really good. I thought I saved but turned out to be a disaster.
Fast forward 1 year later today. My car was leaking again at the valve cover. I took it to another shop that I’ve been going regularly lately and upon diagnostic, I was told my valve cover might have been pulled/​altered before. So I explained to him about the previous fix at Victor’s shop and we speculate that the previous fix, when tried to replace the valve cover gasket, did not seat the gasket properly leaving the back part (section closest to firewall) of the gasket twisted badly. They also put lots of glue tried to make the gasket stay in place, which my current mechanic explained this is not a standard procedure to fix the gasket. So the valve cover cracked and now I have to spend much more to replace the cover. The car is only at 50K miles, and the cover is not needed until about 100K miles.
Other experience include recommendation to replace lower control arm bushing on my other car when 2 front tires had uneven wear on 18″, 235 tires. 2^nd & 3^rd opinions at different places concluded those were alignment issues. But this place explained to me like the control arm were so bad that they would fall off if I don’t replace them. Since then, I replaced 2 new tires and did alignment regularly and tire wear have been okay.
Bottom line, use your own judgement and don’t believe in great reviews too much. While many customers have great reviews, many were like me. Dropped off car for fix at very good price, went home happy and only find out about the bad fix months later. I would definitely avoid this place at all costs especially if you have German cars. One cheap repair at this place with jobs not done properly might lead to bigger cost in the future.

Always feels like home when i stop by for a quick oil change. Friendly service and always ready to help! Ask for Mike when stopping

First of all, the first thing Victor did even before getting my name was give me chocolate. Can I just stop the review there because it was like the best chocolate EVER! Five stars!
Ok besides being swooned, he gave me an awesome price to fix my BMW which has needed maintenance for a while now. He fixed it at almost half the price that another «very good» mechanic was going to fix it for. I needed new spark plugs and an ignition coil and he was done in about two hours despite the lot being packed with cars and me just dropping in without an appointment.
Not only that but when i came to pick up my car, it was being washed! What! That’s the kind of service you get at the dealer only, and it was an unexpected gift. Then when I got to my car I saw they cleaned the inside of my car as well! He gave my friend and I a few extra goodies (keychain, chocolates) just because. He’s definitely a sweet and trustworthy mechanic in a world of not-​so-​sweet and untrustworthy mechanics. He could have easily taken advantage of the fact that I’m a young woman who’s pretty inexperienced when it comes to cars and there’s nothing more I appreciate than a good, honest person.
I’m so happy that I chose this place, I’ll definitely be coming here for all my car care needs.

Very honest customer service. Came in for brake inspection and found out my break pads were worn out and some other things. The estimate was lower than I expected. Will always go to victors and recommend this shop to my friends.

I have been visiting this shop for 3 years, they are honest and professional, some people may think Victor is rude, but for me he is straightforward and humorous. I always make an appointment before visiting, drop off my cars and have them take time to diagnose the issues. They always do good job no matter it is big (changing engine) or small (oil change). They are trustworthy!

Apparently this business thinks you are attacking them if you write a negative review, so I’ll keep it short. I believe this review is for Mike.
In May 2015, a piston shot out and blew a hole in my engine block (or so I was told) and I needed a new engine. Here’s what happened since:
1. The car sat in his shop for THREE WEEKS without any news or updates. He did let us know the shop was busy and that it would time to take a new engine. So I waited. But my friend was impatient and called back several times to check on the status. Each time, we were told he had been too busy to find an engine yet. We were eventually told to find an engine ourselves.
2. So we found one. Got it installed, but the engine check light kept coming back on. Took it back and he said it was normal after an engine swap with an imported vehicle and just brushed it off. (I took it to another shop and found out it was a sensor issue. Got it adapted and it hasn’t been on since. Easy fix.)
3. The EGR tube wasn’t bolted on properly during the swap and snapped after two months. Spent extra money (at another shop) to get that fixed. Didn’t bother reporting it back to this shop because I just thought I wouldn’t have to deal with this place any more.
4. Something happened to the wiring of the car. Not sure what, why or how, but the car will not start if the headlights are on. Great. Wasn’t a problem before but it’s at least a mild annoyance now.
5. The customer service (or rather, the lack thereof) was terrible and that was my biggest issue. Here’s an example. Today, I called and asked if I could find out the milage that was on the swapped engine. His reply? «How would I know that?» … What? Okay, he does have a point that because we bought the engine from somewhere, he did not have the information. You could have just told me that first instead of giving me attitude. Sheesh. Even each time we called the shop or went to talk to him in person, we spoke to him for less than 5 minutes at a time, never got greeted, barely any eye contact. I get that you’re busy but it was so frustrating to deal with him.

Victor is a character., Honest and funny, dedicated to his business, very professional. The most valuable thing is no unnecessary charge or hidden fees here. That’s something in a auto repair business. To my surprise, sometimes he even charges a below than market price for parts and waive the labor. Also Mike is a good guy here always can help you out. He is very professional too.

I was shopping for a used Toyota and was told to always have a private mechanic check out a vehicle prior to buying. I found Victor’s on Unilocal and thought I would check it out. The dealership allowed me to take the vehicle Victor’s and Mike checked it out right away. Mike was SUPER nice, knowledgeable and trustworthy. He even gave me some tips of what to ask about when I got back to the dealership. I will definitely come back to Mike for any of my car needs in the future. He is awesome!

You heard it right! This is as good as it gets. I left my car for brake repair on a Friday morning. I left my cell number for them to call when ready. About noon Mike called and said the car was ready. I almost walked past my car, I didn’t recognize it. Not only were the brakes done right, I actually got my car washed and cleaned too! I’m glad I Unilocal. My mechanic of 12 years finally sold his shop and the new owners were out to get you for every service in the books. I have tried the corporate stores (Pep Boys, NAPA, Midas) and was not satisfied with their work. I’m set now!

Check engine light came on on my way back from las Vegas and a message telling me to check oil level. I checked the oil level and the oil level is where it should be.
I called around and researched shops who works on Mercedes aside from the stealerships. I called Mike@Victor’s Quality Motors and decided to check out his shop. Mike is very professional and reassured me that my car’s issue was not that complicated and would get it done the following day.
The local Mercedes Benz dealer were telling me about removing the subframe and uncovering this and checking for that– they were basically preparing me for a 4 digit oil change.
Long story short, I will be taking my Audi RS4 as well as my wife’s C250 to Victor’s Quality Motors for servicing from now on.

Seeing all the positive reviews i decided to give this place a try. I called in around 11AM and asked for brakes and oil change. The price was reasonable. The guy i spoke with, Mike, told me Saturdays is their busiest day so It would take until 3PM, their closing time. I didn’t mind the wait. They were able to get it done around that time and tested my car’s brakes several times to make sure it was good. For the long wait Mike gave me a discount. Overall, all the positive reviews on this place are true. Customer service is great and I would definitely come back to get my car serviced here. Car’s brakes are fine now and no longer squeak. Thanks Mike and mechanics of Victor’s motors!

Recently took my 335i in for new shocks and engine gaskets. No longer bleeding oil and have a much more stable suspension. If you’re looking for a mechanic in the area look no further and call them!
Thank you for all the quality work!

I called in for brake trouble squeaky noise. I had Honda Accord 2014 with 17,000 miles and never change brake since I got my car. I serch for good review on Unilocal and found Victor. I am glad I did call him instead of go to the dealer to waste time. I came in 30 mins before 6pm close time. Thanks to Victor not to denied look at my car. He jumped on drive test right away and inspect the brake. He said brake still good performance and tell me not worry. Try to explain about of possible why squeaky noise, dirty brake pad.etc. It took me less than 15 mins there. I asked for how much I owned for inspection. He said nothing and God Blessed you.
I definitely go back to him for any repair and maintenance. He could tell me my brake out and make me change new brake. Thank you Victor and God Bless your heart.
Will update later after I go back for any future service.

This is a strict review of the quality of customer service I received at Victor’s. I usually deal with Mike. Mike is the type that goes out of his way for his customers. My gripe isn’t with Mike, its with Victor. Victor is extremely rude.
When my wife’s mini cooper CEL went on. I used my bluetooth OBD II reader to see what engine code is showing. It came up a Cylinder misfire (Cylinder 2). I just wanted to let Victor know whats going on. Not even looking at it, he tells me my Reader is junk and not worth anything (Literal words). He goes and plugs his OBD II reader in. I drove from Riverside to his location in the rain and it took nearly an hour.
He said if you are in a hurry then take your car… I don’t have time for you. Well Victor, I just wanted to drop off my car with you and have you call me. Not want you to fix it then and there. I have someone else waiting for me to take me back to work. I can’t just stand there and wait until you diagnose it. After trying multiple times to communicate with him, he finally understood. Not before telling me again how shitty my OBD II reader was (sorry if my $ 100 one doesn’t live up to yours) As if telling me twice wasn’t enough…
Then comes the call. He tells me that the cylinder coil #2 and #4 need to be replaced as well as the Spark Plugs. I ask him how much, he gets upset again saying we only use OEM parts. Since you bought the car used, you don’t know what quality parts are in there. I bought the car with 7k miles from a Mini Dealership Certified, it’s oem. I told him I will buy the Denso Iridium Long Life Spark Plugs, recommended by many of the mechanics i’ve used. He said those aren’t good… are you serious?
Sorry Mike I would like to deal with you, but take care of yourself. Hope you feel better soon.
Edit: 09/​16/​2015. After the review posted. I was able to talk to Mike and he was able to smooth things over. Thanks again Mike. You’re on point and I hope to do further business with you.

This place was recommended by my mother’s friend and definitely was worth trying. The guys at the shop were amazing and friendly. Mike is definitely the one you should ask for — he is honest and not trying to get you to do unnecessary work.
I have had my car taken in multiple times for all sorts of issues, and they made it their goal each time to figure out what is wrong so I won’t have to worry.
They have a waiting area and free wifi for the customers waiting. It is also within walking distance to the 99 Ranch Shopping Center.