H&R Block

This will be my 3^rd year coming to this location. This isn’t the closest location to me. But customer service is important to me.
I called around 7pm tonight to change my appointment day. Mr. Lee answers the phone from his CAR (wow, awesome!) Even pulled off the road to note everything. HR Block had just closed for the day.
Any company that I’m aware of, won’t answer after they are closed.

Unbelievably horrific service here. Not only was I yelled at but I was being cheated to pay way too much for a single person even after I was told when I called that I was going to be paying less. Their horrible customer service made me leave and I will not come back. I went to another location to see if they would charge me the same and they didn’t. I ended up doing my taxes with other store and I ended up paying what I was promised at the beginning not $ 200. I’m very concerned that the manager didn’t even stop by to see what going the was going on. No customer value what so ever. Don’t come to this location Alina will cheat you out of your money.
Only putting 1 star because it wouldn’t let me post with 0 stars

Good guy. Can save a little over corporate H&R locations.

Odd that I’m doing my taxes an hour away?
Not really. I was recommended this office by a friend who is a small business owner in Walnut. Alfonso Yee is an impressive CPA (he’s not an employee of HR Block, he’s the franchisee) and I swear he memorizes the tax code book from cover to cover every year. He’s like a tax machine. Tax Robot. Alfonso = Mr. Tax Roboto.
He’s good at what he does and charges very reasonable rates. He is smart, honest, very hard-​working, flexible and knows tax code inside out. I couldn’t be more pleased with the price of personal and corporate taxes with him. He knows what you can and can’t do (or try to do). It’s only quarterly and annually. I have no issue driving to rowland heights for taxes — he does it faster than any CPA I’ve ever hired and he really knows his stuff.

Super fast and straight forward session with Mr. I forgot his name but he’s the franchisee of this place. This is our 2^nd year with him. He knows his stuff and no small talks. in and out! We got big refund this year coz of Baby riz! Yay!

H&R Block in Rowland Heights run by Mr. Yee is an excellent tax preparer. I have been going to Mr. Yee for over 3 years because of his professionalism, his excellent customer service, his attention to detail, his attention to your needs, and most of all his patience. Mr. Yee does my corporate taxes, personal taxes, and my daughter’s taxes. He asks for a reasonable price on his tax preparation fees and in return provides an excellent service. He will stay late at night just to finish your taxes with you. He accepts and return your calls promptly. He has a complete and detail knowledge of the tax laws. His mind is like a computer genius when it comes to taxes. He is very professional at all times and so as the people that work for him. His employees are courteous on the phone, always smiling, and willing to help out. I highly recommend for anyone to hire Mr. Yee to do your taxes.