Round Rock Health & Wellness Center

Should be called miracle and company :). Kelli and the staff are amazing, will definitely come back.

Great massage by Julie. I am glad the owner has remedied a payment issue. I will be back to give it another go. I am hoping that my next massage will be as great as the first and that my neck pain will soon go away.

I don’t have enough good things to say about this place. We randomly found Dr. B when I was struggling with getting diagnosed with celiac disease back in 2006. I’ve been coming here ever since. He’s extremely knowledgeable and actually cares about his patients, which in this day and age is rare.
Now on to the massage staff. Both my boyfriend (who is a self-​proclaimed massage snob) and I are absolutely thrilled with the massages we get here. I don’t think I have had a bad one yet. I swear by Kelli and Shena and he swears by Kelsi. I suffer from tension headaches and chronic neck pain, so I went to Austin Deep to try and fix it. They didn’t hold a candle to RRHW. We belong to the massage a month club and it’s TOTALLY worth your money. If you’re looking for a high end «spa-​like» feel, this may not be your place, but if you have problem areas or need massage and chiropractic, I highly recommend them.
The only slight complaint I have is about the billing/​front desk staff. It seems like my mom is always struggling to have the right credits on the right account (my sister, mom and I are on the same credit card). This seems to be getting better, but that’s literally the only thing I could find to be a little down-​trodden about. Long story short… go here. You won’t regret it.

Very nice staff, Stephanie did a good job, and I’m recommending a star review between 3 – 4. I’m gonna give it a few more try’s to see if it’s my fit.

Got a wonderful 1.5 hour massage from Sheena. It was absolutely amazing! She truly has magical hands. Before the massage, she asked me what specific areas I wanted worked on; I appreciated the opportunity to let her know that I wanted special attention to my hands and legs. I highly recommend this practice for massage services.

My wife and I looked for a place that offered whole body health for our entire family rather than a place that offered a single type of treatment.
My wife found Round Rock Health & Wellness via web searches. We called them as well as the other candidates on our list. We found them to be informative and helpful on the phone so we proceeded to make appointments.
Our in-​office visit held our expectations that we had on the phone. The staff was helpful, engaging, respectful and amenable.
Both, my wife and I, have seen Dr. Binner (chiropractor) and we would rate him as one of the best we have seen. This assessment comes from over a decade of assessing different chiropractors from various backgrounds and geographical locales. He was knowledgeable and informative about spinal manipulation as well as how various foods and supplements can help/​hinder your overall health (beyond spinal health).
Additionally, my wife and I have also seen Suzanne Andrews, LMT. I will admit, we have extremely high expectations from a massage therapist. We have had massages from various LMTs with different styles, backgrounds and locales. My wife and I have visited other countries as well as had LMTs from other countries work on us. Suzanne is easily one of the top that we have ever had the pleasure of receiving a massage from. She was both informative and knowledgeable about how seemingly unrelated muscles affect the tension in others.
We subscribe to the Massage Club and it was clearly explained to us. We knew that a set amount would be charged to our card per month for one massage credit. We understood that we had to use that credit within 6 months. You can also cancel the Massage Club at anytime without penalty. If you do not plan on getting monthly or bi-​monthly massages, you may want to just pay the undiscounted rate when you do visit.
My wife and I are both satisfied clients of Round Rock Health & Wellness. I have and will continue to recommend this business to others.

Don’t waste your time here. We have been members here for 5 years to long. First lets talk about the front desk: we have had several issues where they can’t figure out our credits so we have had to audit our account more than once. They will put you on hold when the call to schedule an appointment then forget about you so you have to call back or they just don’t answer. They can’t keep a receptionist so none of them know the software. Before yesterday’s massage I heard all about the receptionist last and why she was leaving. This shows how unprofessional this place is. Ok therapist: they can not keep therapist. We used to go to Kelly until her hands basically couldn’t keep up with deep tissue. We loved loved loved Paige but then again every good therapist leaves. We loved Mo however Mo couldn’t deal with drama at Round Rock Health Wellness. However I am glad I still have his personal information. We loved Taylor but they couldn’t keep her. We have referred some of our clients here but they have all left due to lack of skill of therapist. My husband complained about 1 of the crappy massages he got and Katie basically said she would only fix it if he saw her. Well unfortunately Katie only does relaxation massages and does not provide deep tissue like we ask. If this was my business I would provide an incentive to the most requested therapist. I saw Dr. Binner one time and was thoroughly disgusted with him. Before he adjusted me he told me due to my lack of self-​confidence is what was causing my posture issue. Little does he know I have confidence and it shows when I am one of the best RNs in my unit and going to school to be a nurse practitioner. I’m educated enough to know that my posture issues are related to a big chest on a small frame. This business could be a gold mine but if Katie and Darin don’t figure out what is going to keep clients they won’t last. Also you if have an issue you don’t want Katie to call because it shows she really doesn’t care. As soon as we figure out our credits we will be canceling. Round Rock Health and Wellness can say goodbye to 2 clients after 5 years of business. The reason for the long review is to hopefully discourage people from signing up for a membership because trust me your favorite therapist will leave and you will regret your decision.

Excellent customer service and knowledgeable staff. I get the feeling everyone cares deeply about what they do here: a truly rare and wonderful thing.
My experience started when I left a voice-​mail asking for an appointment. It was after hours, but someone (one of the owners maybe) called me back. He took the time to discover what I needed, and he matched me with the perfect therapist.
I have problems with posture, stiffness, and neck pain related to sitting at a desk most of the workday. Leslie, after my massage, took great care in assessing my problems and providing detailed instructions for corrective action.
I was impressed by how joyful and excited she is about her job. And not only that: she’s good at what she does. Good teachers meet you where you at with a sense of grace, and she did just that with regard to the stretches/​exercises she taught me.
If you have problems similar to mine with similar causes, I would highly recommend her for massage and therapeutic stretching.

About 1 ½ years ago I went to see Dr. Binner after I threw my back out. He helped me so much and taught me several stretches and exercises with the overall goal of not having to visit on a constant basis. The other chiropractic place I visited tried to scam me out of over $ 1000 to fix my back problems.
Also, my son fell out of a tree and hurt his back. Dr. B adjusted him one time and he’s feeling great now.

My husband and and I recently hit our 40’s and we have both had back issues for over 10 years. My husband started seeing Dr. Binner over a year ago, and he kept telling me how much it was helping his back, so after a few months I started seeing Dr. Binner as well. Over time, I discovered I have 2 friends that have been going to Dr. Binner for a long time. We all LOVE Dr. Binner! He has given us the tools to take care of ourselves at home as well as the awesome adjustments he gives.
Dr. Binner is also super-​knowledgable about natural medicine, and I have drawn on his advice to make other health improvements. Even asked him about some issues my autistic son has– with limited diet and special vitamins, and he was more helpful than my son’s doctor! Our family thanks you so much Dr. B!!!

Must update. Do NOT sign up for a «membership». You are giving them money each month that isn’t technically for a massage, so if you don’t use the $, it becomes theirs for free after 6 months… with no pre-​notification to you… the person who is getting ROBBED. These crooks have a FABULOUS business model for themselves… put us on auto-​pay and never have to give us anything for all the money we have given them.
Not really a nice place after all. Had an issue with them and they cannot be bothered to call me back.
Crooks.

I’m going to have to say it was good massage but some noted things prevented a great experience. It wasn’t a bad massage Though either. just a few things to take note of. Don’t massage a clients jawline/​neck too hard you might choke them a bit.

I’m one of those people that was scared to death of going to a chiropractor. I just thought it would be so painful I wouldn’t be able to stand it! BUT… I knew I had to do something because I needed to make some changes in my life. So I made an appointment with Dr. Binner. I was skeptical, nervous, etc. Dr. B talked me through everything and put all of my fears to rest.
My main issue has been insomnia. I’ve been taking over the counter sleeping pills for about 10 years… and couldn’t fall asleep without them. We tried some different strategies and I’m happy to say I have been sleeping without «pills» for about a week! I’m sleeping great and feeling amazing!
I know I have a lot of work left to do to make all of the changes I want to make… but Dr. B has guided me every step of the way and I know he will continue to do so. I’m glad I made that first appointment with him! He has honestly helped to change my life!
Oh…and the massage therapists are fantastic as well! I’ve seen several of them and I’ve always gotten a great massage at a reasonable rate.

Dr B is really cool. On time. Always gives you exercises so that you should never come back for the same problem

Anyone will be more than happy with any service they receive here. I have been a client for a couple of years now and have sent numerous friends and family that have all been satisfied customers. There is not enough room here to write all of the amazing things about this place and their phenomenal employees!

I have been going to Dr. Binner for almost a year and have been completely pain-​free after the first few sessions. What really helped me is that he not only adjusts me on a regular basis but also developed some easy and quick exercises that really help in between appointments. He takes a wholistic approach to health including diet recommendations and exercises.
I also signed up for the yoga and Zumba classes — Emily is an exceptional instructor who makes exercise fun. I look forward to her classes and her positive attitude.

It doesn’t seem anyone is bad here. Each one offers different style and different way to relax you.
I would definitely recommend 1.5 hrs minimum for any massages.
Who I tired:
==================
updated (3÷5÷2015)
Ben:
Thai massage, very interesting, fully clothed (no limitation on gender preference), recommend loose (yoga) clothes. Ben is still learning, shows very good potential.
pro: very relaxed after Thai massage. probably best relaxed post massage ever (for me)
con: not much upper body work. Mostly lower legs and hip. Face down without proper head support is not fun. Can cause more shoulder/​neck tension.
===================
Keith
pro: opening tie knots, very knowledgeable on muscle structure, don’t hurt as bad, passive release style, remember to breath out while Keith press down. Breath method is important.
con: due to passive massage method, it relies on the patient to learn to relax his/​her muscle, which can cause less body area to massage within the time slot.
Shena
pro: relaxing, release tie knots. Shena point out that my hip pain might be caused by hip out of socket, which got me started seeing right doctor for the issue.
Stefanie
pro: very relaxing massage, loved it!
con: didn’t release my tie knots very well
Kelsi
pro: she has very strong fingers, good on deep tissue massage
con: she is popular, sometimes massage not to the point.
Kelly — She is knowledgeable and knows how to open tie spots indirectly. It doesn’t feel like she is really massaging you but after the session I am always well relaxed for few days even weeks.
Katie — Only had her once, but I really enjoyed it. She is very good, but expect to hurt the next day, since she opened all my tie spots.

My wife and I have been going to RR Health and Wellness pretty much since they opened. They do provide chiropractic, spa and all your other «wellness» needs to get you, well… uh, well.
However, we have been big fans of the massage arrangements so that is where my knowledge lies. RRHW is a welcoming small business owned by a husband-​wife team. Everyone that I have dealt with there over the years has been a pleasure to deal with. It reminds me of Anysmalltown, USA where the shopkeeper knows your name and remembers that you like that particular brand of licorice (that just came in on the stagecoach) the moment that you walk in the door. They’ve got a good team going here. One more reason that I like it is that they are not an over-​the-​top SPA SPA SPA. No one runs at you with eye-​cover Cucumbers dipped in Tibetan Goat Milk and rolled in Turkish Tulip pollen to cure your psychic aura. They just provide solid care at a fair price and they are pleasant to deal with. I call that good business and I just keep going.
So, down to business. The RMTs there are great. They usually run about 10 therapists and you can check their bios at the website
— you can also book appointments online and it sends you an (email) invite to put on your calendar. (Thanks for enabling my ADD!) Now what was I talking about?
They have appts 7 days a week up until about 6:30PM or so. Same day appointments can be arranged if you suddenly find an opening or a dire need — but realize that your choice of therapists will be determined by who is working that day.
Prices are very reasonable and competitive.
Oh yeah, NO CONTRACTS. 3 cheers for that!
Anytime you need, you can have your monthly billing go dormant –which is a bad idea and highlights the fact that you really are not taking care of yourself as much as you should (Am I right here? Thought so. While we are at it, try to keep it to no more than 3 nights at the pub per week, OK? And tell me to go home on your way out the door). So you can pause the billing, but don’t. Just keep making your appts with your favorite therapist (s).
You’re almost done here but — Knot so fast, Buster!
This brings me to my final bit of pseudo-​wisdom and not particularly tied to RRHW. No matter the provider, you are going to need to try a few therapists to find the one or two that you click with. Also, be cordial but do be your own vocal advocate (wow, I think I just went new age). What I mean is that good massage therapists are just that. They are not mind readers. By and large, they are in this business because they enjoy bringing wellness and relaxation to their twisted, gnarly, beknotted subjects. But they can’t hit the home run if you don’t pitch them the ball. So, tell them if you’re cold, if you need more work in a spot that they already hit 3 times, if you need a kleenex, an elbow, or just a little peace and quiet while you drift above yourself. They’re good at this if you let them know the need.
Go soon and build a good habit.

I came here to treat myself for a «just right» spa package which included a 1 hour massage, 30 min foot treatment and 30 min facial for $ 109.
The massage therapist (wished I remembered her name) was good. She talked in the beginning which struck me as odd since usually when I get a massage, they ask my preferences in the beginning and then get working. She was asking about my back tattoo and while I was all for conversation, I just wanted to enjoy my massage. But after a few minutes, convos ended and I was in la-​la land.
In the hallway, there’s a sign not to talk since the massage rooms are all off of the hallways, but there was one lady yapping away. I could hear her entire conversation about her dog, her family, etc. I wished they had enforced the no talking rule so I’m knocking a star off.
Other than that, they offer a lot of spa services at very reasonable prices.

I almost didn’t post this business because I don’t want them to get too busy… but, it’s a shame that RR Health did not come up when I searched! This is the best place to get a massage in the Round Rock/​Pflugerville/​N. Austin area… I’ve been visiting them on a monthly basis for years. Kelly’s the best!
They have massage, acupuncture, chiropractic, and spa services. The hot stone massage is awesome! And they have a couples massage private instruction class. Everything is so reasonably priced that it’s worth the drive from anywhere in Austin to check out. Plus, they have a monthly massage club (that I belong to) that makes the massages even cheaper.
Don’t expect a full-​blown spa with waiting room, robes, and cucumber water. This is a holistic place focused on reasonably priced, very professional alternative medicines.