Pump It Up

The place definitely looks a lot of fun if you’re a kid or a parent that wants to get the energy out of your children during birthday parties. Big jumping playgrounds for your children to enjoy their birthday with friends.
Customer service is friendly and today the gentleman had some good old school manners.
Only part that is not fun is for the adults. Really no place to grab a coffee.
Parties are isolated to each room. No worrying about mixing in with another party.

Came for a birthday party. Second time here for that reason. While I dread kid birthday parties oftentimes I have to say they do a solid job at this place. There is a plan, they stick to it, and the kids have a blast. Even the adults get in the action and have a blast in the play area. They lead you through two rooms and then to the party area. I can’t speak to the cost but I would recommend this place based on what I saw.

This would be an ok place if you have 8 year olds and older. But I was there with a 3 year old. Open bounce on a school day we were the only ones there, but only one bounce that was appropriate for her. There were 4 in one room 3 in the other. All were not in very good shape, patches on all, all looked old. 34 inches tall to get in to bounce but taller to do most everything. Let her run around and boune for about 44 min, she did have fun, but my niece had a party in a similar place in Pearland, and it was much much better, more bounce houses, even a special area for younger guests.

Maybe we went on an off day, but my 3yo daughter and I were deeply disappointed with our first and only experience here. She loves «jump places» and is fearless when it comes to even the high bounce houses, so I thought I’d give Pump it Up a try on a rainy day.
The place opened at 10 and when we got there at 10:15, there was only one employee working. There was already a big mess on the floor right in front of check-​in. I felt bad for the employee because he was trying to juggle the line of customers and navigate them around the mess.
It is nice that adults are allowed to climb/​play on the houses; however, that may be why 90% of the structures are in need of some sort of repair. Several had broken handles and/​or stairs, and/​or lots of areas with repair tape on them. They also seemed very dirty to me. Several structures didn’t seem to be well inflated. I’m not sure if this was because the place hadn’t been open for very long or because of the general condition of the houses.
The admission is $ 8.50/child and is only good during the 2.5 hour block of open play (unlike Inflatable Wonderland at Lakeline mall which is $ 8 and GOOD ALL DAY; plus, they have an actual concession stand. Pump it Up only has vending machines). It is nice that you can fill out the safety waiver online.
My daughter was done after 20 minutes. We were both disappointed in our experience there and I plan on emailing the manager at Pump it Up to express my concern about the condition of the equipment. If you’re looking for a «jump place» experience/​outing, Pump it Up is not the place to go.

Great bounce houses and friendly staff. I attended a birthday. One thing I noticed was how dirty all of the bounce houses were. I saw running streaks on some of them and Wet spots on others. My boys hair smelled funky too afterwards so that was weird too. Had to disinfect him when we got home with a bath.

Bounce on Wayne! Bounce on Garth! Excellent!
first parking: there is plenty, not on the main road, very easy to navigate.
second: Great place to burn off energy in doors. (no rain. no sunburn)
third: hand sanitizer available at both gym entrances and restrooms are large and clean.
fourth: all ages are welcome to bounce. I see adults, teens, and kids all enjoying the bouncy inflatables. I am also happy to say there are often kids with different abilities here.
We have been to party’s and open bounce times at this location. we have always had a good experience. Open bounce is our jam! The two adjoining gyms are large with high ceilings and benches. Sometimes the attendant turns several bubble machines on, other times the main lights are off and black lit with a light show. They also have a nice air hockey table.
I see the vending machines as a positive. There are a variety of options and they all have caps. There is a water fountain too.
The only negative is sometimes the music. The music vary greatly — and sometimes its quite loud. They will change it if you ask — but the teenager doing so may not choose what you prefer. I wish they’d stick with some light hearted party music, personal y. its supposed to be fun after all.
Overall this is a great place to bounce with the understanding that it’s noisy, fast paced, All ages, shared space, rambunctious fun. If you need quiet calm or are sensitive this won’t be for you!

I have had 4 birthday parties here, since 2010 to 2015. Every single party was great. The staff is always helpful, friendly and good with the kids. They are super organized, which makes everything go extremely smooth. The price is pricey, but to me it is worth every penny spent. You actually get to enjoy the party, because they truly take care of everything, including pictures. It really is the best place to have a party for all ages.

We just had our daughter’s 6^th birthday party at Pump It Up (Sat. Aug 1) and it was such a wonderful experience. From the moment we walked in, the staff was super friendly and beyond attentive. We had more than 20 kids at the party and they truly had a blast. For extra fun (and a little more money), we added the bubble machine and the pirate adventure package and we are so glad we did. The kids had so much fun running through them and trying to pop as many they could. We also got some great pictures. Terrence, the children’s pirate guide, was completely in character and could not have been sweeter. His assistant Melani (ph) was a sweetheart as well. After an hour of jumping and searching for hidden treasure, we were taken to a very clean party room. There were plenty of attendants helping everyone out, wearing a smile the whole time. Seriously, this was such an amazing experience and I would throw another party there without question. Pump It Up takes all the anxiety out of the planning and allows the parents to have just as much fun as the kids!

My nephew had his 5^th birthday here and it was great! The staff were nice and the bounce houses were clean and in good shape. And the temperature was cool enough so all the kids weren’t sweaty – which can happen at these places.
Once we got to the dining room, everything was laid out and the worker was really helpful passing out the cake. Would recommend this place for parties!

Definitely not the place if your child is not into dark rooms and super loud background music. Plus, the rooms themselves aren’t all that big and are somewhat claustrophobic when packed with several children, and not to mention, their guardians. We went there for the first time today and were taken aback by the noise level and the super dark and dingy room. A few of the kids were happy and bouncing up and down (wonder why ADD levels are so high in our country?!) but a few others were taken aback by the setting. Eeek! Plus, the food they serve is loaded with sugar. Who offers Sprite and Dr. Pepper to 3 and 4 year olds? You ask kids and which one is going to say no. For God’s sake, you’re in Austin, can you not offer a healthier drink such as Honest Kids or coconut water or just PLAIN WATER? The only good thing is that the party was started and ended in time. Not going back again and putting my child through this.

This place is like a well oiled machine… went here for a 5 year olds birthday party with another 20+ kids. They take you into the first bouncy room and have people monitor the kids and take pics for 35 mins. Adults can play too! Just wear socks.
You can opt for the additional room that’s blacklit for another $ 30 for another 35 mins. This room is even more fun and they give the kids glow in the dark necklaces and have some pretty big bouncy houses.
Then they herd you to the party room for them to eat and drink the stuff you supply and open toys… where the birthday kid sits on an inflatable throne and weara an inflatable crown (he really loved that). They have someone there keeping track of whom gave what gift… so I thought that was cool. All in all it was a hassle free day considering.

Highly recommend! We had my twin daughters 5^th birthday party here a week ago. It was the best run kids birthday party I have ever attended or hosted! The staff was very attentive, kept the kids happy and busy, took photos for us and kept the party moving. It all went so smoothly. Kids loved it, I enjoyed it. Would recommend for kids who are old enough and big enough to handle themselves in a bounce house. Most of their bouncers are obstical challenge type bouncers– Not really friendly for little kids. The price was on par with any kids activity party type places. FYI: my kids love the «glow party» bounce house room. It was cool!

Had my sons party there. The kids had fun and the staff was nice. All the kids and adults had fun during the party. The only thing that I did not like and was not ok with it. they charged me and gave out their goodie bags to all the kids without my permission even though I have given out my own goodie bags. Their goodie bags are expensive and very disappointing. I didn’t find out they gave them out until I paid at the end. I told them I didn’t give permission for them to give their goodies bags out, they told me that I was being charged and hey couldn’t do anything about it. The total if the goodie bags was a lot moe that expected since I had about 15 kidskin the party. Other than that I was good.

A bit farther out for us but we wanted to try a new bounce place after reading good things about it. We had a good time but probably won’t be back until our kiddos are a bit older.
Pros:
* An actual grown up works there, Joanne. She is the manager and was very helpful and nice not only when I called, also in person.
* The place is clean and well maintained. Any holes in inflatables were patched appropriately.
* Place is carpeted verses matted. Carpet was clean. My socks were not filthy when we left.
* Besides inflatables, they have air hockey, toddler toys, cyclone tunnel, benches to sit on, a massage chair, albeit not a very good one.
* Grown ups are allowed on the inflatables.
* Those under two and grown ups were free.
We paid $ 6!
Cons:
* Just don’t think this is a good place for the three and under kids. The inflatables are very large and some were obstacle courses impossible for our littles to use without assistance. No way I would have let them on with bigger kids.
* No smaller inflatables for the little, little ones or designated little kid areas. Although they did provide ride on cars and such.
* Visually, there’s not a lot of variety to excite your eyes. All the inflatables are the same color scheme and basic style. Missing are the creative cartoon, animal, playhouse style jumpers like you see at other places. It was just a little blah.
Tip: Great time to go is right at opening (10am) on a weekday. We had our run of the place until another patron finally showed at 11.

I have been here 3 weeks in a row with my 3.5 year old son and every time we go its awesome. Only for parties on the weekends, so don’t just drop in. Very well run and organized party staff. The kids love it and the place is always clean and staff is friendly and knows how to make kids happy.

As a mom of a toddler, this place has been great. They have something called Pop in and Play time during the day from 10:00 — 1:00 most days (be sure to check the calendar before you go). For children under two, it is free. I would frequently take my toddler (under two) there for about 30 – 45 minutes to let out some energy. It’s enclosed and during the day there aren’t really any big kids since it’s during school hours. He can run around, bounce to his little heart’s content, and play with the little cars they have out for toddlers. This was also really nice during my pregnancy with my second baby because I didn’t have to go out in the heat and worry about chasing after my son. He is two now and we haven’t been back since his sister was born so I don’t know how much it costs, but I don’t think it is much. Maybe $ 5. We will definitely be trying it out again soon.
The only reason I didn’t give it 5 stars is because there isn’t much room for parents to sit and there isn’t really any supervision. I’m guessing that this is because there aren’t many people there during the day and the parents are in there with small kids. I’m sure there is more supervision during birthday parties or more high traffic times. With bigger kids, I would think they would need someone to monitor behavior.

We had my son’s birthday party here today, and as a Dad there’s one thing I’m concerned with when it comes to my boy’s big day. Make that two things. That he’s happy and stress-​free, and that my WIFE is happy and stress-​free. This makes Dad one cool cat.
I knew nothing of the place other than that I booked it with a deposit and that my wife liked the Round Rock location much better than the Austin one. Also I knew that the kids would get their own areas to play in, which I liked very much. We pulled into the lot and much to my surprise I backed into our very own spot right in front of the front door which had my son’s name on it. This was great because we had several boxes and an ice chest. Upon walking in to feel the place out I was greeted from a very enthusiastic staff who knew exactly who I/​We were, and an associate grabbed a cart and followed me out to help us bring everything in. I was highly impressed as after 8 years of birthday parties at various places nothing even remotely like this had ever happened.
We waiting in the nice waiting room for our guests to arrive and for them to get our room ready, and it had some games for kids to play with to keep them occupied until all of that happened. Everything went down in a timely manner.
The bouncers and facilities were extremely clean with many to choose from and the 17 kids in attendance had an absolutely blast in both rooms. My only complaint is they need to allow water inside the rooms as the kids were all breathing heavy from running around. If there’s some liability for having water in there I get it, but fix the water fountains so they have full pressure. They barely came out and my son spent several minutes just trying to get a decent drink of water, so much that I brought him to our cooler and just gave him a bottle of water.
The staff was great with the kids, and even got my son to wear the inflatable hat and he’s pretty shy at times. I was highly impressed with the patience of the girls and you could tell they were well experienced with a variety of children. They asked us all the right questions regarding how we wanted things and definitely delivered.
He won’t want his party there next year as he’s already planning something else, but I would highly recommend this place if you want a hassle free, fun time for all the kiddos.

Clean, large space, safe, fun, not crowded during weekday mornings :) LOVE it on hot or rainy days :)

We had my son’s birthday party here last week. The staff did a great job for us!
I love that you can bring in your own food/​drinks/​cake, which is what we decided to do since our party was not close to a meal time. They also offer pizza/​drink options if you want to add those on. I also love that during your party, you are in a room just with your guests — so it’s not mad chaos with three parties of kids running around at the same time. Also, you spend play time in two different rooms, so the kids don’t get bored.
We haven’t gone for Pop-​In playtime, but we did attend a special playtime at Christmas which was a little crazy but fun.

I really cannot say enough great things about Pump it Up — I will try to mention them all!
1. Great Staff — They really care, about the kids — about the parents — about the cleanliness.
2. Throwing a party there is the best idea I have had in a long time: They really know how to make it easy on the parents and guests. The kids have a blast, the staff makes sure that the kiddos are safe and having fun. The staff sets up the party room and checks in with you to make sure it is handled the way you want. They even will write down who gifts come from and what they got! They do all the cleanup, take everything to your car… it was fabulous!
3. Drop-​in days are great. Clean, fun, inside nice temperature. Perfect for the hot days of summer, cool days of winter and rain. Guaranteed to have fun!
Love this place — I am thrilled we have a place in Round Rock that is so fabulous!
— Kiwe (Mama to Mia my little 3 year old who LOVES to slide and bounce!)