Panda Express

I said TWICE «medium Pepsi» and they didn’t even give me it and then closed the second they threw my stuff out. Very frustrated

Excellent Chinese Fast Food. Orange chicken was very tasty. Veggie spring rolls were very good. Steamed rice was cooked just right. I love their sweet n sour sauce, it is very sweet, be warned.

First off, let me say I actually like Panda Express. It’s not the best Asian food but if you want something fast this is great… except this location consistently runs out of food all the time. Right now I’m in line and I’ve been waiting for awhile. It’s been about 5 songs playing on the radio so that’s at the least 15 minutes but more leading towards 20. It’s been like this since I’ve moved around this area 3 years ago. My suggestion would be train your staff better or find better employees! Pay them a little more if you have to! I keep staring at Chik fil a out my window and the line is twice as long and they still get customers out twice as fast.

Growing up eating Chinese food and spending time in China, the food here is soo good and authentic that you cannot find most of the dishes in China anymore! China being a communist country and known to destroyed their own culture. I feel like I was living in the Qing dynasty when I was eating at Panda. My favorite is their orange chicken!

Let me preface this with a quick introduction about my experience with Panda Express. It’s never been good. Ever. I don’t even know why I gave this place another chance…
Firstly, this place is pretty pricey for a fast-​food joint. I think I paid 12 dollars for a 2 item meal with a drink and a side of 3 crab rangoons. I’m calling it expensive because quite frankly, this level of quality and service isn’t worth 12+ dollars. I come here with the understanding that what I’m partaking in is just chinese fast-​food. Ok, sure… what do you expect. Here’s what I expect. a lot more.
This place has the most pathetic excuse for food on the entire planet’s measly existence. We’re just a spec amidst this ever-​growing gargantuan universe, but this spec on a spec has quite literally the most disgusting excuse for food. Everything is precooked and under hot-​lamps, kind of like a chinese buffet… But it’s not supposed to be a buffet. is it or is it not a buffet?!
Let’s begin with the orange chicken. Exquisitely stone cold and sludgy, almost slimy even. This stuff is in a thick goop of overly sweetened «orange sauce» that makes your stomach cringe. Next up is the chow mein. following the motif of cold with a side of disgusting undercooked cabbage. Even this stuff couldn’t pass off as slop for a pig. Next up is the crab rangoons. Incredibly small, incredibly hard, and understuffed. Need I say more. The best thing that was on my plate was the new chinese spare ribs. These were ok, but a couple of mine had nothing but fat and gristle, rendering the meat useless and void.
After literally forcing this crap down (I mean I paid 12 dollars for it, pft. I can’t just not eat it) I now have the worlds most intense stomach ache, followed by gas with a remnant taste of my worst nightmare. I’m not going to bother with the survey on the receipt, because frankly, I’m not interested in the free entrée with purchase of 2 entrée plate.
for 12 dollars including a 2 dollar tip, I could have headed to the Ye Star buffet off of 79 for unlimited trash food. At least it would have been a little bit warmer.
Panda Express. NEVER AGAIN.

How sad Panda Express. You would think this place would want to keep customers. If you’re out of an entrée maybe you should think about making it so that it’s there instead of just waiting around for somebody to come in who wants it and say «sorry it’ll take us 15 minutes to make it.» Im not waiting 15 minutes when I can go next door to Chick-​Fil-​A and get an order that takes less time. Really disappointed in you Panda Express. I was trying to give you another chance but yet again you failed me.

Normally, this Panda Express serves its purpose when my inevitable fried rice cravings come about. Today the fried rice was AWFUL. Such a let down. No taste, very dry — nothing resembling their normal fried rice. Sad times.

I’ve had mixed experiences here. Most of the time the food is pretty fresh and staff is ok. Once the manager was a total meanie. Maybe she was having a bad day. One thing I like about panda is that they always have new items on the menu that are temporary. That’s cool because I like to change it up a little beyond the normal orange chicken and honey walnut shrimp which are my favorite and very popular. The one big problem with these non– favorite items is that they can sometimes be sitting out too long and get dry. Sad face! The bacon chicken was DISGUSTING! But right now they have firecracker chicken breast. It’s really spicy but pretty tasty. I love the chicken and mushroom, sweet fire chicken, orange chicken and spring rolls. I always get half rice and half chow mein with a 2 entrée plate. I eat it ALL :) the veggies are so fresh here and super crispy. But sometimes they will run out of something pretty essential for a dish (like mushrooms for the chicken and mushrooms) and it sucks when you are craving it. Sometimes the staff can be a little bit rushy, but I get it… You have to get people in and out as fast as possible. However, sometimes that compromises quality of service. Honestly, it doesn’t seem like anyone here loves their job, but they could at least pretend to make things a little more comfortable. Today they ran out of orange chicken… So I’m waiting for them to make more. You would think that since it is literally the most popular item on the menu that they would know to start the next batch when it looks low. But you can’t win every time right? With aaaalll of this being said, Panda Express is one of my favorite places to get my quick Chinese food fix when I take my lunch at work. It’s also really affordable.

Went to the drive through here pretty quick and simple ordering adequate decent
service, everything was correct.

Worst drive thru experience ever. So we all know not to go to Panda Express for gourmet Chinese… you go there for quick, convenient, decent Chinese. Well my experience today was none of these. But I’m ashamed to say, I’ll probably return because I’m a sucker. Just kidding… I will be back, but mostly because my experience here is usually not bad. I’ve never gone inside so I can’t say anything about that… My usual order is a Panda Bowl with Beijing Beef & Steamed Rice. The beef is nice and crispy with a tad bit of spice. I stress the word TAD. I’ve had the Shanghai Angus Beef once and didn’t realize nor do they advertise that they charged extra for (I presume) the «Angus».

I came here today with my mom. We ordered a Panda Bowl with orange chicken and brown rice. My mom ordered a two entrée plate with Beijing beef and spring rolls. For whatever reason, this lady at the drive thru thought we asked for a Panda Bowl with Beijing beef and spring rolls and no rice? After clarifying our order, she pretty much came up with every other ridiculous combination possible before finally getting it right. Not sure what was going on or if she even knew what a panda bowl included.

Still disappointed that they don’t serve real panda yet. what a tease!
This place is as genetic as every other location. Love that the veggies are fresh.

One of the worst Panda Expresses I’ve been to. Food tasted like it had been sitting a while (I got there at 6:15). Just not very good.

Today is the worst PANDA EXPERIENCE in my whole life. I used to love this since I was in california then when we moved here back 2010 only now I was disappointed. First I was surprise to see the male manager from University oak panda express wheres the IKEA is. I saw him very overwhelmed and very stress he keep on running back and forth and then when he got back to the cashier he has to think for a minute he look
I ordered my food to another man I talk slow and say I want to have 4 orders take out. I did it specific and precise bec. the guy seemed new. There is no angus steak so I said Im willing to wait (was thinking 10 minutes wait).Then I was standing in the cashier waiting to pay them off but the manager left the counter and left me and nobody take over and helped so I said I am ready to pay. The manager says do you want it in one ticket? at the back of my head {dUH! I am alone so what you think) but I stayed so polite. Then I said I will wait for the angus. I was surprise he didnt even offered me any drink which I was used of the asian lady she always offered free drink compensation for waiting. But again I was okey without it although surprise. Then afer 20 long minutes my angus came. He said your order is ready mam. Again surprise taking that long and he didnt even bother giving it to me while I was patiently waiting so I went in the counter and picked it up at the back of my head this people dont know what CUSTOMER SERVICE IS… I guess I am spoiled with those ladies.
When I got home the chicken teriyaki is watery and sooo bland. The teriyaki is tasteless. WHAT HAPPEN??? I CAN STILL MEMORISE IN THE TOP OF MY HEAD HOW IT TASTE it was my son and I favorite. I saw no brown rice all my orders were streamed
DISAPPOINTED! TO BE HONEST… VERY VERY DISAPPOINTED and even the manager loaded my bag with fortune cookie to make it up .I WILL NOT GO THERE AGAIN.

Where do I start? Actually, I’ll just get to it.
Yesterday was my first and last time ever going to Panda Express. I went through the drive through and ordered the orange chicken w/​steamed rice and two entrees; crab ran goons and spring rolls.
**Service — ³⁄₁₀. I felt that my order was fairly simple and clear. The lady even went over my order before taking my payment. I approved. I get my food and off I go. I never leave a drive through until I make sure my order is right and last night proved why I never should. I open the the box and I have a full order of steamed rice, 2 spring rolls and crab ran goons. NO ORANGE CHICKEN. Great… not a huge deal but how do you forget the main food item that I ordered? Fine, no problem I’ll just go inside and clear it up. I go in and the same lady, to her defense, sees me and immediately stops and asks what the problem is.
When I explain that my chicken wasn’t included she just looks at me and says «…yeah you ordered the rice and two entrees only». I stared at her for a second and tried to understand what was happening. So for the full price of a meal and two entrees you charged me $ 6.79+tax and it doesn’t come with chicken? Even AFTER you verified my order before I paid? Seriously? Realizing this, she quickly crabs the smallest to go box that could probably hold 2 large strawberries and stuffs it with 5(I counted) small pieces of orange chicken. She gives it to me and says «no charge» and walks away. I paid for that! What do you mean no charge?!
**Food — ²⁄₁₀. (Poor) The chicken had a texture like it was just microwaved. The taste of the chicken was bland and dry. The orange sauce was decent but nothing to make up for. Both my spring rolls were warm and soggy inside. Gross. The only thing I enjoyed was the ran goons. What a horrible experience and horrible service. I seriously would’ve been better off going to McDonalds next door. I will forever tell friends and family to avoid this location.

Let me say that the first review I ever wrote was because an awful experience I had at Panda Express on Burnet. I was saddened because this is the only fast Chinese you can get and I love Chinese food. So much so, that I had to give it another try at a different location. That being said…
What a difference this location was!
My food was hot! The cream cheese rangoons were freshly made, and crispy! (The other location was cold and soggy, in the middle of the day!)
I got TWO sweet and sour sauce cups to go, I didnt even have to ask, whereas the other location did not even ask and I got none!
Everything was hot and fresh and the drive-​thru girl was SO NICE and POLITE and helpful! Burnet was rude, short, and not helpful at allllll!
Thank you Panda Express Louis Henna for making me feel like I have an outlet for my Chinese cravings on a busy work night that I can get a meal I dont feel like I got robbed on and was actually authentic, healthy, and just the way I like it (plus great service!)
*****
Just wanted to add that it was 9:30p, way past dinner hour, so I think that is just above and beyond awesome :)

I went here for a Friday lunch stop and even though I don’t care much for imitation chinese food, the panda mesmerized me to dine in that day. I guess it was one of those fast food days for me.
The thing I do like most about these chain restaurants is that they keep the line going in an assembly line and they keep the back pretty clean. There was hardly a wait and I got my food and sat down within 5 minutes. The food was steaming hot and the ladies behind the counter were nice.
$ 6 after tax for 2 entrées, rice, and a drink. I got the orange chicken, beef, and fried rice. The food was average, nothing special. They piled up my plate and it was a heavier lunch that I’m used to, which is a good deal for college students on a budget.
I’d go here again, but not for a while.

So, last night I got off late and I wanted something fast and hot for dinner. I had a craving for Chinese food, so this sounded like an
ideal choice. The drive thru option was a motivating factor in my choice.
I ordered the two entrée meal with steamed rice and an egg roll. The price was roughly $ 8. The food was alright. I wouldn’t write home about it, but I got full.
What I did NOT like is the sweet and sour sauce they provided with the egg roll. I tasted it and gagged. I’m not sure what rubbing alcohol tastes like, but if I had to venture a guess I’d say it’s pretty close to this stuff.
YUCK.
Will I go back? Maybe on another cold day.

I eat here by myself, and I wear a hat and sunglasses to conceal my identity. The chow mein noodles and orange chicken are truly guilty pleasures.
Panda doesn’t have true Sichuan provenance, and it is Americanized, automated, and mass-​produced. For some, that is too much to look past. For my $ 6 bucks or so, the chow mein and orange chicken taste pretty darn good.
The locations are clean, and the service is about par for a fast food joint. When you’e not eating local, funky, or authentic, there are a lot worse choices than Panda.

I stopped by this major Chinese national chain a few days ago for the first time. They are a walk in and eat and a drive thru Chinese fast food place. The have deals like a 2 or 3 plate entrée as well as what they call a Panda bowl or a Panda feast. You then choose your entrees for a three entrée plate you would choose any three entrees with one side of steamed or fried rice or chow mein or mixed vegetables. Additions will cost extra. The Panda feast is more for two or three people and is better for take out.
I thought the place was nice and clean and the servers were good and did their job. Not really knowing what I wanted to eat I choose my 3 entrees and rice and sit in their inside seating and tried it. The entry I selected was a little too spicy for me. The other entrees were just OK. That said it may be good for a fast Chinese lunch or take home but not the best Chinese food in the area by far.
So nothing was really bad but also nothing was really great, what else can I say, really?
Some will like it more than others as in all restaurants we go to time and time again.
Will I go back: Most likely not!