Open Road Automotive & Tire

Brought my 2004 Grand Cherokee in to replace the lifters. I was in no rush as i had a spare vehicle to drive. The staff here is very friendly and very nice. Felt very comfortable leaving my jeep Open Road Automotive’s care. I would highly recommend this shop to anyone.

You will not find a better place for service and tires for your vehicle. Top shelf mechanics for GM and Ford. Great work on imports too.
Check them for tires as they will match most anybody.
I think they are very honest too.

Okay service but I have my suspicions about this place.

Restoration Blessings is an organization that helps single women with car repairs. We use Open Road exclusively because they are honest, kind, fast, thorough, and most importantly because they help single women feel comfortable and safe when they need help with repairs. Here’s a letter from one single mom. «Upon arriving to my scheduled appointment with Open Road, everyone was so friendly and HONEST. They not only diagnosed the problem I came in for (which turned out to be a simple solution) but they went above and beyond my expectations… I am sincerely grateful… I will definitely be returning for ALL my future vehicular needs.» THANK YOU OPEN ROAD!

We’ve had a run of bad luck with our cars the last month or so.
First my cr-​v stopped in the middle of the road two months ago. Just, boom, stopped. Thankfully we have towing covered on our insurance. I don’t really have a regular mechanic (see past reviews) so the towing guy (I’ll review them later) suggested this place. It was a Sunday so we decided to drop off the car, leave a voicemail, and bring them the keys to the car in the morning. The next morning they were really nice about it.
One of the mechanics checked the car out and called a while later. Apparently the timing belt had broken. He warned that this usually does damage to the pistons so that may cost a lot. He gave an estimate for the cost of replacing the belt itself and how much it would be to replace the likely broken pistons. So we were prepared. They were also really nice and totally not judgemental when we asked if they could wait a few days, until after payday, to have it ready.
Thankfully the pistons were fine but they did a tuneup since we hadn’t had that done. Probably ever. The bill was reasonable, they were super nice about it.
Then the Subaru died last week. I had to get the battery jumped by a neighbor just to take it to the mechanic. Now I’ve messed with batteries before but the check engine light was on so thought I should let a professional look after it. They managed to check the Subaru a few hours later and, again, called with an estimate of what they thought it might be and how much it would cost. Turns out it was just the battery and I picked it up in the morning.
Long story short: I like these guys. Raven, the lady that works at the desk is really nice as are the guys that talk to me about the car. They work in a timely manner, give cost estimates every step of the way, the waiting room is comfortable and clean, and they even understand having to put major car work off for a few days until we can afford to pay them.
Big enthusiastic five stars.

Fair, honest, legit. Good people. I called around to all the major tire shops in the area, looking for the latest BFG A/​T KO2’s and came across this place, not only did they get them within 30 mins of my call, they stayed a little late to get them installed the same evening. Very resourceful team working there!

I had very good experience with these folks. Not only they quickly fixed a couple of issues with my car, but also had very reasonable prices and were very friendly. It was a pleasure to deal with them.

When my back wouldn’t let me change my own flat, I called Open Road. I’d never used them before so I was a little apprehensive. No worries, though. They got to my truck in under 15 minutes. It was on the side of I35. Another 15 minutes and I was on my way down the road.
These guys were clean, courteous and efficient. You’d be crazy to use anyone else!

They’ve got a real good group of people here.
My first visit was because I had a slow leak in one of my tires. The guy brought me out to the shop to show me that is wasn’t a puncture that could be fixed but rather cracks from dry rot. I didn’t have the time and wasn’t prepared to buy a tire at that time so he happily put the tire back on. I went inside, got an estimate for a replacement, pulled out my wallet, and they said «no charge». I paused, staring (probably a little stupidly), said thanks, and left.
That weekend I called a couple places to get quotes on a tire. The closest anyone came was $ 10 more than Open Road had quoted. Time for my second visit. I went in early afternoon on Friday, confirmed the previous quote, they said it would be about 35 min., and I took a seat. Their waiting area is pretty comfortable so the wait was relatively painless.
While I was waiting an older lady came in saying she needed a tire and she was in a hurry because she had an important doctors appointment across town. The person behind the counter said she didn’t have anyone who could do it that second. What they wound up doing for the lady was putting her spare on for her, no charge, even when she asked if they were sure and she said she felt that she should pay them for their time.
Like I said, this is a real good group of people here. Oh yeah, and when I went to pay my bill, they said the tire turned out to be a little cheaper than they had expected so my bill was $ 5 less than the quote they had given me and they completed the work within 10 or 15 minutes of what they said (I didn’t watch the clock that close).
If I didn’t already have a mechanic that I’ve been using for several years I’d be coming here the next time my car needed work done. I’ll certainly come here if there’s anything I need done that he doesn’t do.

Fast and honest service. Knowledgeable and friendly staff. Definitely coming back next time our cars need to be serviced!

we have taken both our trucks to open road! great service with amazing honest mechanics!

Good folks. Always quick and courteous. They’ve done just about everything on my car, and I’ve always been satisfied. Only thing I notice is the shop seems dirty sometimes… Guess they are working on dirty, greased up cars all day though? Eh… Not stopping me!

As a female taking my car into a mechanic it is always scary but not with Open Road. When I took my car to get my front bumper fixed as well as a flat tire I had nothin but transparent — honest– trustworthy service. This place has one of the best customer service models I have ever seen or experienced in the automotive industry especially as a female. If you ever need a full service mechanic who can fix anything from front bumber to back this is the place to visit. Prices are very resonable and again the work being quoted and done is transparent. they do not hide anything! Go check it out for yourself!