Nelson Automotive Repair

Had an electrical problem with my Jeep Liberty. Took it into Covert (jeep dealership) in Austin, where they wound up keeping for over 3 weeks! I finally got a call back from them, 20 mins before closing, saying they couldn’t find the problem and needed more time (and money, $ 400+) to fully diagnose the issue. I immediately rushed to pick up my jeep before they closed and googled mechanics in Round Rock. That’s when the God send in Nelson Automotive showed up. I think they closed around 6 pm (I called about 5/5:30pm) and whoever answered the phone was totally understanding, sweet, and professional. I told them my situation and he said no worries, bring it in now and we’ll look at it.
Long story short, I dropped off my jeep at 5:45 pm and got a phone call at 11 am the very next day saying the issue was resolved… Um what?! The problem that took a jeep dealership service department over 3 weeks to look into but «couldn’t find» only took Nelson Automotive a matter of hours to both diagnose and fix! An amazing company with amazing people. If you’re looking for an upfront, honest mechanic (they’re a rare breed) you’ve found him. Andy (owner) and his staff are wonderful people and passionate mechanics. 1000% recommend

What a great shop. Helped my daughter off the side of the interstate and helped us fix her car in the best and most affordable way possible. The situation could of gone a lot worst but didn’t due to these guys expertise.

Love this place. Andy the owner is 100% honest with the repairs and pricing. They stand behind their repairs. They get the service done in a timely manner.

Anthony Nelson, who is the owner of Nelson Automotive Repair, came highly recommended by a friend and by a another contact at a local auto parts store. But there are so many unscrupulous auto repair places out there that are only out to make a buck, so I was skeptical. I had previously had my ’08 Mustang GT diagnosed for an oil leak and another issue at a local Lamb’s Automotive, where they had told me that my oil leak was from the oil filter adapter, so I needed to replace that part as well as the gasket. Lamb’s gave me the same diagnosis for an oil leak about 3 years ago, but I’d forgotten about it until they reminded me I never got it repaired back then and «maybe it was still a problem.» I was told back then, that the oil filter adapter on the Mustang is a very solid part that rarely if ever fails (if you see a photo of one online, you would know what I mean). So I got a second opinion from a smaller independent shop that diagnosed it as merely a gasket causing the problem. Fast forward to a week ago, I had forgotten about Lamb’s previous attempt to screw me, and they diagnosed this leak as a broken oil filter adapter again. Once again, multiple people confirmed this would most likely NOT be truthful. I took my car to Anthony Nelson who confirmed the diagnosis was not the adapter, but just a gasket, and fixed that problem and my other issue for a great price and got it done the same day, even though I only brought it in at 1:00pm. When I picked up the car, he told me about his 2 year nationwide warranty and gave me his card with his cell number on it and said I could call anytime if there is a problem with the car. I am never going to take my car anywhere else. I highly recommend Nelson Automotive Repair!

Seriously the best auto shop I’ve ever been to! I just moved to Austin so I’m searching for a new car. I found one that I thought I liked from a local used car dealer, but wanted to have it checked before I bought it. I’m so happy I took it to nelson! Andy brought me out to look at the car and pointed out all of the rust underneath it. The dealer paint all the rusted parts that you could see when the car was on the ground. Then he told me what he thought that car was actually worth, and even offered to come back to the dealer with me to help me negotiate if I wanted it. Since I don’t have a car I wasn’t able to get in-​and-​out of the dealership quickly after I told him I didn’t want it, so he had an employee follow me to the dealership and then drive me home! Seriously a great shop with great people!

If you’re looking for an HONEST repair shop in the ATX — you gotta check ‘em out!
Bottom line, you won’t get screwed. This is a local business I will happily continue to support (and hopefully you will too). Andy doesn’t oversell you repairs, and it’s always a FAIR PRICE! No gouging! Andy is the epitome of CHRISTIAN-​BASED AUTO REPAIR. I passionately refer ALL of my friends and colleagues to Nelson Automotive. Thank you for the comfort I have in knowing I have a trustworthy mechanic for all of my motor-​vehicle needs. (Before I even buy a car, I take it to Andy and Nick to check it out.)
Thanks guys!

Thanks for the professional and honest approach to your auto care. My husband, Cedric brought in my baby (Mercedez ml350) and he was very happy about your services. He will be bringing both our cars to you on a regular for sure. Decent prices, great work. Thank you!

Thanks Nick and Andy for the prompt, professional service this morning.

Andy the owner and his team of Nick and others are by far the MOST HONEST repair shop in the entire area. Really!
They repair whats wrong, don’t oversell you repairs, and have the absolute BEST SERVICE in the area to boot! Talk about FAIR PRICING, this place is the real deal. No over-​inflated parts of labor fees what-​so-​ever! HONEST AUTO REPAIR is standard issue here. I refer ALL my friends to Nelson Automotive Repair. Thanks SOOOOO very much for all you blessings too Andy.:-)

I have taken all three of my vehicles to Anthony Nelson at Nelson Automotive on numerous occasions. I have never met a technician who is as knowledgeable and at the same time extremely honest in diagnosing and helping me make decisions that best fit my interests as a customer. I have referred several of my friends to him and every single one of them have come back happy and impressed with the way he conducts his business. It’s really nice and refreshing to know that honesty and integrity still rule in some people’s lives. The last person I sent there told me he was like a brain surgeon– for cars and I agreed completely. Having something wrong with your car is a very stressful situation, I’m glad I found him!

Via a recommendation from someone that I trust, I took my vehicle into Nelson Automotive Repair. I met with Andy (the owner) and we discussed the problem and possible causes. I left the vehicle with Andy and a after a couple of hours, he called with a failure analysis and the cost to repair the vehicle. I thought the pricing was very fair and told him to proceed.
When I picked up the vehicle Andy provided me all the details of the failure, went over what he did to correct the problems, and took me for a test drive with the car. I am very happy with the service provided by Andy and his team. Finding a mechanic that you can trust and believe in is difficult, but I truly believe that Andy is the guy that fits that bill. I will be referring others to Nelson Automotive and will only be using Andy and his team for all my future automotive repairs. Thanks again Andy,