MotorMan Garage

Read reviews and thought I would give Motorman a try as it’s very convenient. Took truck in to get checked and get quote. Engine light on, error code shows catalytic converter needs replacing. John calls me, starts off by saying, «are you sitting down», seriously? Here comes the highball quote. $ 1500!!! I pushed back and reminded him I was looking for the lowest cost, truck is 11 yrs old. Then all of a sudden he said he could possibly get lower end parts and do for $ 800. $ 700 price drop. Ridiculous! Told him I was going to take else where. Went in to pick up truck and he tried to charge me $ 90 for quote, which no one ever told me there would be a charge to provide quote. Had to give John a piece of my mind as I don’t appreciate him trying to rip me off by his high ball price. In addition to never telling me there would be a cost for getting quote, which I refused to pay. I ended up taking truck to Royal Muffler who charged me $ 500 for entire job. John had his chance to earn my business and failed miserably. Never again. Would not recommend, unless you enjoy getting screwed. Two thumbs down!

Unilocal describes a 5-​star rating as, «Woohoo! As good as it gets!» That sentiment definitely applies to my experience at Mortorman Garage. Nothing fancy, just honest. I was tired of getting ripped off by quick lube places, who 9 times out of 10 failed or forgot to do what I asked them. So I looked up mechanics on Unilocal in Round Rock and found John the Motorman. Now I get to help out a local small business in the community I live in. It’s a great feeling. Brought in my own oil and filter for a change, and John and his crew had me fixed up in minutes, done the right way, along with some friendly conversation to boot. If you live in Round Rock, or even the greater Austin area, this is the only place to take your car.

First off, I want to remind people reading this that when you bring a vehicle to a mechanic with an unknown problem you may have to go back a few times until your problem is resolved. With our visits to John at Motorman I found him to be honest, sincere, and pleasant to work with.
Our problem was not easily replicated. The first time we took it to his shop he did testing and wasn’t able to find the problem with our van. He charged us a small fee for his time. But apologised because he wasn’t able to find the issue. He asked that we continue to monitor the van. We’ll about two weeks later the issue started again. We immediately took the van back to John. We thought the problem sounded like a fuel pump, however I believe he didn’t want to jump at the more expensive fuel pump repair before finding a less invasive and cheaper repair. So he ran some more tests trying to replicate the problem. He found that there was an electrical problem related to a bad relay. So he replaced it. When we picked it up he asked us to not drive it on any long trips for a few weeks just in case the issue was something else. Well what do you know… this week it broke down again. We took the van back to John.
He continued to test it but was not replicating the intermittent problem. He called yesterday and offered to continue the testing or if we wanted change the fuel pump. We opted for the fuel pump. We picked the van up today and it seems to be running much better. Fingers crossed.
I guess what I’m saying here is; finding an honest car mechanic can be difficult. And owning a car can be pricey at times. However, we as customers should have patience and real expectations when seeking car repairs. It’s not black and white all the time. But I know that John will do his best to take care of you. Although having car trouble is frustrating, working with John to fix the issue has been pleasant. His prices were reasonable and he stayed in contact throughout the process. I would recommend anyone in the Brushy Creek/​Round Rock area.

The Best in Town.
I have lived in Round Rock for 10 years and wish I knew MotorMan earlier.
Very Honest and you can witness integrity and professionalism.
I started with my 100k service for my honda odssey mini van which did cost more than $ 1000 and motorman not only was able to beat the prices of competition but made me a customers. Now at 120k I have done couple of more regular service and repair and very pleased with the service.
John is Very approachable person and you will not go wrong with John!

I’m one of those that looks at reviews and was impressed by all the ones listed for MotorMan so I didn’t mind coming from south Austin, especially since I felt like a lot of places in Austin were trying to rip me off. Bonus points for being open on Saturday. I’ve never been more impressed and he was straight to the point. The job was done in the time said and I couldn’t have been more impressed. I highly recommend for any services.

He got very greedy, He started charging around $ 200 per hour labor and ripping me off for a simple Radiator job he wanted $ 500 if I supply the parts, what a rip off. I’m sure most of these good reviews are by his friends and buddies, no one in their right mind would pay around $ 200 per hour labor

This is the first time I have taken my car to Motorman, but certainly not my last. I had a great experience and would recommend the services of motorman to anyone. I plan on taking my other cars there as well. John was honest and a straight shooter from the time I walked in. He never tried to push me on what I should do and explained what was needed and why. I had my timing and v-​belts changed on my 98′ honda civic, which he new a lot about. His fees were very fair and the work was done quick and of good quality.

I’m as picky as it comes to who works on my car as you can get– it comes from always wanting to do all my own work, buy my own parts, etc. On top of that, my LAST NAME is the same as a car company (you do the math), so it takes a lot for me to want to go anywhere to get work done on my car AND walk away feeling like I’ve been given great service.
This is the best shop I’ve ever been to, period. Every time I’ve faced a challenge that I knew I neither had the tools or the skill to fix, I called John and he went above and beyond to make sure it was done correctly and without breaking the bank.
I had two issues in the last six months and both times John’s work was excellent, fast and for anywhere between ¼−1/3 of what any other place, dealership or independent, was wanting for the same work. John is a straight shooter– tells you what needs to be done, what the price is, when it will be done, etc. There’s no wondering about fine print, a «gotcha» or anything like it.
I was also humbled to get calls from John multiple times after the work was done, a few days or weeks after, to ask me how things were going and if the car was running as it should. I’ve NEVER encountered that, not even from dealerships that say they give you the red-​carpet treatment (even when I go to a dealership that has my family’s name on all the cars). Don’t let going to a dealership fool you– having a nice waiting room, a bottle of water, polished tile floors or matching polos fool you– what REALLY matters is the quality of work done in the bay and the people helping to serve you. MotorMan Garage has it where it counts!
There is no higher complement that I can give to John and his staff for their quality of work and treatment of customers. This is how you make a lifelong customer, and I knew it even after the first time.
If you’re looking for the BEST auto repair business out there, congratulations– you’ve just found it.

My ac stopped working this summer and the estimate I received from another chain auto shop was a lot more than I could afford. After almost two months with no ac in the hot summer weather, I broke down and searched Unilocal for a mechanic in my area which lead me to MotorMan Garage. John and his team are great and quoted me over $ 500 less than what the other places wanted to charge. John went above and beyond what he needed to do and it was greatly appreciated. This will be the only place I go from now on and highly recommend this auto shop if you are in need of any type of repair.

John is great got my car fixed and inspection done so I could get the registration. Only charged me $ 70. Other places wanted 300 he’s great!

Remember when you actually knew the name of the guy running the shop (John). When the owner and mechanics were actually over 19, and had that hard won experience which only comes with years of working on whatever came through the door? When parts lined the shelves? Maybe not spic and span like the shops that advertise as a brake shop but that 19 year old is ready to pull your transmission. Chain shops painted like McDonald’s and about that quality.
GO TO MOTORMAN! I mean it! They are real, professional, experienced MECHANICS. I pulled in with a wiring problem I’d been chasing for days. John asked what it was doing and where are the keys 2 minutes after I walked in the door. 15 minutes later he let me see the problem, had the part on hand and by the time I paid him what most shops want for an oil change these days, I was a happy camper back on the road.
Go there! Been a long time since I’ve been in a real full service auto repair shop. I would have given them 10 stars of I could.

I have been taking my car to MotorMan for around 11 years now. I trust him with my car and will only take it to him. He takes the time to find the problem instead of guessing and replacing a laundry list of unrelated items. Laid back attitude and affordable pricing make him my go too car mechanic. Wont’ take my car anywhere else!

I am so impressed with this auto repair shop! Motorman is the most fair and honest mechanic I have met in Texas and have been so impressed with his service!!! Thanks Motorman! You will have our auto business!

Best mechanic in Austin! Goes out of his way to make sure your car is fixed right and save you money!

FINALLY! An honest mechanic who knows what he’s doing. John is a straight — shooting automotive genius who actually has integrity and charges reasonable rates for repairs… a near impossible combination to find these days. I was referred to him by a friend who swears by him and I see why! took a Saturn to him which was leaking exhaust into the interior and he turned it around in a day or two (cheaply) — it ran like a dream! That’s been months ago now and it still runs great. He also quoted me lower $ than all other shops for a oil leak. I can’t say enough good things about this man!

I just brought my son’s truck to John so he could take a look at the AC issue he was having.
After 35 minutes, it was fixed and I was on my way. It is nice to find a trustworthy and knowledgeable mechanic in Round Rock that also has fair pricing.
I will definitely be back. Thanks John!

John AKA MotorMan was a pleasure to work with. He exceeded my expectations when he worked on my jeep. Instead of just giving me the run around, he took the time to explain the problem. I had an ongoing issue with the performance of my vehicle for the past 2 years that other mechanics and dealerships were not able to fix for me. After replacing a couple of parts, John fixed the problem.
I had my jeep back faster than I thought I would and haven’t had any problems since I took it in. I highly recommend this shop and will continue to go to see John with any further vehicle problems or questions.

The last time I changed my wife’s oil I stripped the oil plug fairly badly, making it impossible for me to remove. Oil change due and brakes squeaking, I took the car to John. He explained that by using my 12-​point socket I was stripping the head, that I should be using a six-​point socket instead. Then he went back into his shop and came back with one which he said he had extra and gave it to me! So that I could change my own oil without needing him for it! He also let me know that only the rear brakes needed replacing, I still had 50% wear left on the front.
Service like this is why I take our cars to John at Motorman.

Took my 2004 Ford Escape in last Saturday, 11/​23, for a bad wheel sound/​possible brake problem.
John stayed after closing time to finish replacing the wheel bearing and fixed the power steering fluid level. He did a great job, even suggested some things to keep an eye on in the next few months. Though it was a cold and rainy Saturday, he took care of my car and was friendly, informative, and helpful when we returned to pick up the car.
He has my business for maintaining my Escape running well and safe for the road. I appreciate his work and his honesty and integrity. Thanks!

Took my car to get it fixed! Did a great job and had it back to me by the end of the day! Always keeps an eye out for my car and makes sure that it is gonna last me a long time! John is always the nicest guy and is super quick! I live in central Austin and I pay the extra money to have my car towed to Motorman Garage because I know they stand behind their work and take car of me and my car! And he always gives me a pre-​work call to make sure of the price, this way there are no surprises!
If you need work done on your car and want someone honest to do it! This is the place I go, and I recommend to everyone I know!
Trust me! Your gonna be super satisfied!
George!