Overall, we are extremely satisfied with the work! We had the tile completely redone and the end project extremely well done and the care taken during the process was great! Everyone was very friendly, polite, and professional. We saw nothing but hard work and dedication to finishing the project quickly and correctly. They made the entire process easy and painless since they were willing to take on any of the tasks I wanted done. The guys working on the job cleaned up after themselves and protected our floor and furniture during the demo part. The team was very responsive and on-time, which is hard to find these days. I would recommend them to all my friends!
Mike S.
Classificação do local: 5 Austin, TX
We’ve had JB Handyman to our primary residence and a rent house on several different occasions. They’ve installed an attic ladder in the garage, did a variety of small paint jobs and fixed loose gutters. In all cases, they did a great job, came when they said they’d come, finished quickly, and cleaned up before leaving. Have never had any problem with customer service, calling me back, etc.
Kathleen L.
Classificação do local: 5 Austin, TX
Wow, love JB Handyman! These guys are great. They are fast, polite, knowledgeable, and friendly. They did all kinds of different jobs around my house and with each job they brought a good attitude and knowledge of the job. The started with two bathroom remodels. In one bathroom there was not much space to work in but they installed a tub and tile and the room looks great. In the master bath they installed a tub and tile and it looks beautiful. Gosh, they installed two toilets, took off my entire popcorn ceiling and even put in a new side fence with metal posts. They installed some new ceiling fixtures, textured my walls… the list goes on and on. They even helped by moving in a piece of furniture from a POD that was way too heavy for my family to move… this was not part of the job but the owners did it. Great guys, great attitudes… will use them again when the need comes up. Thanks John and Brent! Kathleen
Lori E.
Classificação do local: 4 Austin, TX
I got estimates from JB Handyman and Handyman Connection. JB Handyman’s price was a bit lower and the service was good. They installed 2 metal hose reels on my exterior stone, hung a clock in my outdoor living, and re-caulked along my floorboards in my laundry room. All tasks were done well. I will use them again.
D M.
Classificação do local: 1 Austin, TX
Unprofessional services and attitude. While they charged for a «free» estimate they had never fixed a problem. After complaining about the same problem again and again — they stopped answering the phone!
Dl m.
Classificação do local: 1 Austin, TX
Made an inquiry via telephone & email with no response. Called the next day and told them that I left a message and sent an email and he(John) apologized profusely for not getting back with me sooner. Scheduled an appt for him to come over on Friday to give me a bid & said he’d call me and give me about an hour or more notice to meet him… guess I was expecting too much because I got called at almost 6pm on Friday and told that he needed to pass out paychecks and it would be another hour or so before he could get to me. I said let’s just reschedule since I have plans this evening and he said he would call me early next week. It’s been over a week and I never heard from him/them again. Great way to run a business but thank you for showing me who NOT to hire! THEIRRESPONSETHAT I RECEIVEDOVER A WEEKLATERINRESPONSETOTHISPOSTISBELOW, YOUCANDECIDEFORYOURSELF:(By the way, I have caller ID, Voicemail and my name is not Leeann — I never got a telephone call!) Hello Leeann this is John with JBhandyman I am so sorry I was not able to talk to you I DIDTRYTOCALLYOU however it slipped my mind to try again since I spent much of my week at the hospital and dr. offices with my ten year old daughter since she broke her foot in multipal places. So I really appreciate you slandering me and my business on a public web sight over a medical issue that involved a 10 year old. Now that being said if you could be so kind as to delete your post I WOULDBEMORETHANHAPPY to come over at ANY time to look at your job.