Hertz Rent A Car

I have heard a few times before about how shady this particular Hertz location is… so I won’t use them, and I rent often. They conveniently ignore smaller scratches and dings while doing the initial inspection and even go as far as to ignore you (or pretend they don’t hear you) when you try to point out things that are wrong. Then they will charge you for every tiny thing they can find when you bring it back. My sister doesn’t deal with the internet much so I’m reviewing on her behalf. They just informed her they would be charging her for «two small cracks in the windshield.» She barely drove the car for the week she had it and never once took it on the highway. I’d love to know how many others have also paid for these two tiny cracks. These people are definitely in the business of scamming you out of money. I would have told my sister to rent from somewhere else if I had known beforehand. Save yourself the extra charges and rent from somewhere else.

If I could I would not give this company one star! Did not honor the booking price even though I had a confirmation number in hand. Then they determined the price was In correct due to the pick up time even though I also had a confirmation in hand to pick the car up at 8:00 am. I had to wait four hours at the airport to pick up a car. Like an idiot I waited because there were no other cars available. At noon the price never changed. I just took the car so I could get out of the airport. When I returned the car they said I didn’t fill it up to the very top line. which I did and slapped another 50 bucks onto a sub compact car that barely held eight gallons of gas. The staff were rude and not helpful My rented car ended up costing me over 75.00 dollars than the confirmed rate not that I had printed out in my hand, not including the extra 50 dollars for gas! Scam artist NEVER rent a car from Hertz! They are going to find ways to stick it to you!!!

I have used this particular location for years, but customer service has become so bad that They will no longer be on my preferred rental company. I have had it with wrong information being given out, resulting in way too many overcharges… its rediculous! And forget about someone backing up their word! Customer Service??? Not at this location!
I do not recommend this Hertz!

The Batmobile had a booboo and had to go to the hospital to be fixed, more on that booboo in another review.
So the insurance company provided me a rental car form Hertz.
I dropped the Batmobile off and called Hertz to come pick me up, since they were just across the street they picked me up in 5 minutes and took me to their spot in the strip center. We did all the paper work and I had my car in less than 15 minutes. The Chrysler I got was fine and I had no problems with it. I returned it when the Batmobile was ready to pick up and they drove me back to get the Batmobile.
Service was fine and quick and it cost me nothing since the insurance company paid for it.
Would I go back? Yes, but hopefully not for the same reason.

Had a confirmed rental with Pick-​Up service. Never got a confirmation for pick-​up, and nobody ever picked me up. Since I was running out of time, I had to drive my own car to my destination. Anyway, if you are trying to get pick-​up service, you will probably need to take the initiative and actually call them up, although considering they can’t even follow their own process, I’m not sure I’d even be comfortable with this.