Central Texas Cat Hospital

My experiences with CTCH have been extremely positive. Dr. Smith really knows cats and they seem to respond so well to his gentle and compassionate interactions with them. The staff show they care from the moment they help you get your carrier out of the car through the final follow-​up. The fact that the clinic provides a permanent home to so many abandoned cats with health challenges speaks volumes to me. I have taken several cats there and one very senior boy needed to be euthanized. Sadly, I have had to do this many times in the past but this was by far the gentlest and most peaceful experience. I highly recommend this clinic. It is also a great place to find your next cat as many of their resident cats are adoptable. Of course, they have received great veterinary care and transitions should be easier since they have been around so many other cats,

A.M.A.Z.I.N.G. experience.
I took 2 of our 3 cats for a checkup on 5÷6÷16.
Super kind staff greeted me AND CAME OUT TO THE PARKING LOT to help me with the 2 cat carriers! :)
Lots of kitties :) greeted us in the office. We instantly got a room.
The vet tech asked me about the problem our cats have and she wanted DETAILS. :)
She took the time to listen and took notes.
Dr. Smith was kind, caring and gentle with the cats. He asked, listened and checked them out from the tip of their nose to the tip of their tail.
He told me right away what he knew and explained the importance for further tests to figure out question marks. They contacted the previous vet for old x-​rays regarding to this case.
They answered all my questions, gave me a proper quote in advance and kept me posted.
When I went to pick up the cat after the x-​ray Dr. Smith explained me what the situation is in details, what he’d like to do to to help our cat get rid of of pain, gave me an estimate about the needed procedure right away.
He took the time to explain everything and after I asked him to tell it again he kindly did without hesitation. (Wanted to tell the whole picture to my husband and English is my 2^nd language plus I was emotionally a mess, due to the really sad news about our kitten’s health.)
I LOVE this place because they are knowledgeable, kind, Dr. Smith does not sugarcoat the news, but delivers it kindly and will answer all your questions. Exactly what I was looking for!
I am super happy that I found this clinic, I just wish I got to know them sooner!
I lost my trust in vets after few shitty (but expensive) experiences, but this place totally convinced me there are amazing vets out there, too. :))
My cat will have his surgery on 5÷11÷16 so keep your fingers crossed for him. For the doctors it’s not necessary, they are the best. :)
Now, I need to find a vet like them for my dog…

5 stars based on 1 appointment. Scheduling was a breeze with friendly receptionist: Emma. Meeting with Dr was on time. We were able to get same day appointment for my cat. Dr. Denice Murdock saw us. We were treated well. She explained the steps they would do to diagnose my cat’s problem. Follow up appointments were made for next week.
Price was not cheap but reasonable.
$ 235 is the cost for full blood work.
$ 72 for the medical visit (exam 2).
I called the next day because my cat is feeling worst and although they fully booked, they said they will accomodate us. Really pationate people. I am happy to have found them through Unilocal

Reggie was posted as available for adoption on facebook ³⁄₁₄ around 9am. My friend, also a customer of theirs for over a decade, forwarded me the post around 4:30p. I immediately called to inquire about adopting the animal. I explained to them how i lost my Devon Rex to CRF, and currently own a Devon and was looking for another. We had a good 10 minute phone conversation and i assured them he would be going to not a good home, but a great home. I was told that I was the ONLY person that had inquired about this animal all day. I asked to hold the animal or consider it adopted several times. Seeing that they are in round rock, and I am near buda, we both agreed it didn’t make sense to attempt to fight traffic. I simply wouldn’t have made it in time. Instead she requested my contact information and she said they would call me tomorrow when they were ready. She mentioned arranging a meeting with the doctor to go over the history of the animal including recent blood work that was performed in 2014. The phone call came around 830am stating not to come in to pick up the animal, and that someone else was already looking at the animal! I told them I was the first to inquire and that I was on my way to pick up the animal but they said not to drive up there. They said customers of theirs were playing with the animal while their other animal was in surgery. They said they would call me back and never did. an hour went by and I called them again. a 3^rd person answers the phone and I inquired when I could pick up the animal. They put me on hold and said the other people were still playing with the cat and they would call me back in 10 minutes. 45 minutes went by and I called them AGAIN. I asked about the animal and they said sure, hold on one second, asked my name and put me on hold. In 5 seconds she picks back up and said the cat was adopted out earlier this morning. I said i wasn’t too happy with their communication and she said yeah well we had a ton of inquiries. communication between the three receptionists obviously isn’t great, but to lie on top of it is icing on the cake. What do you do, argue with someone over the phone? or drive an hour to the facility and get even more run around? I had already cancelled a scheduled appointment and was late to another due to their ineptness. SO to whomever adopted this animal, I hope you enjoy him. I slept 2 hours last night because I was so excited in picking up another rex. I told my two girls but sadly came home empty handed.

I took my baby Jax to our primary vet for what I thought would just be a stomach bug, but he was too sick for them to handle. I was sent over to CTCH with my baby and saw Dr. Smith. He was very calm and understanding, even though I was a mess. When we went to visit our Jaxson, he seemed comfortable and well taken care of. Everybody in the office knew who We were there to see and were very friendly. They did some testing and tried everything they could to save him, but we found out it was FIP. Unfortunately we lost our baby, but they were helpful and patient with us through the whole process. I was expecting to be left with a HUGE bill after we lost him, but they had mercy on us, which I’m soooo grateful for. We’ll miss that little guy, but it’s good to know that he was in good hands the last couple of days with us. Thank you for everything, y’all. Even his little paw print and fur. It’s more than we expected.

Wasted $ 90 on a diagnosis of a rash found under kitty’s neck. The Dr. couldn’t tell me what the rash was caused by and sent me home with some ointment that didn’t even work. Two weeks later (rash is still there) I called to schedule a check in but decided to cancel after the Dr. couldn’t even tell me how he would «re-​evaluate» the area. Mind you, he had already taken a skin sample…
Since then, I’ve taken matters into my own hands by giving kitty biotin and omega supplements (which the dr. DID NOT SUGGEST), and kitty is completely rash free.
Will not be going back.

I can not say enough about Central Texas Cat Hospital and in particular Dr. Smith. He has always been so kind and gentle to both our cats. We have 2 Himalayans, one of which passed earlier this year after a severe bout with cancer. During the episode, Dr. Smith was so knowledgeable and caring for our sweet cat, Bobbi. She was such an angel and we love and miss her every single day.
Our other cat Ling Ling is currently battling her own health issues. Dr. Smith nonetheless gives his full attention to each of his patients. He is such a dedicated vet. Our kitty is always so calm around him too. He makes her feel at ease.
I want to thank Dr. Smith personally for his medical expertise and his sincerity towards each of our kitties, along with the staff at the Texas Central Cat Hospital.

I’ve taken my two 15 year old Blue Point Himalayans cats to Dr. Smith and he has been nothing but exceptional. He has a true passion and love for cats and always performs a thorough check-​up each and every time. Each visit is accompanied by a detailed breakdown of the itemized costs; and if you need medication a detailed printout is provided outlining proper instructions on administering the medication. Dr. Smith always calls the following day to get a pulse on the situation. If you love you cats, Central Texas Cat Hospital is where you should take them, the staff is always courteous and friendly, and greets you at the door to give you a helping hand with your carrier. Thank you guys!

Wonderful and knowledgable vets, friendly staff, and reasonable prices. Couldn’t be happier, they take good care of my kitty!

If I could give this place 6 stars I would. Dr. Smith and his staff are amazing. I know there are always things you can do better. Wrong. Here they are perfect. My Princess was really sick when I carried her in. Had been taking her to another vet and treating her for allergies, It was cancer. When I went to Dr. Smith I was amazed at the connection. She loved him and I could see the trust and connection which is something you don’t see with her. You earn it and it took me years to get there. They should call him the cat whisperer. His staff is amazing to. They all have a gift and it is not about money. They have several cats that live there that have health issues and they get the best care ever. They were not able to get all the cancer on my Princess but they have given her a better life. If I did not know about her cancer I would not think about it. It is also so refreshing when you go in there. Bright and colorful and you would have not clue cats lived there. It is very easy to give him and his team this score because can take my baby in there if I have to leave her and she makes herself at home and loves it there.
I do feel like God guided me here because I know they go above and beyond to make sure the pets are comfortable and I know with a cat they do not just trust anyone. I love Dr. Smith, Dr. Reynolds and all the staff. He and his wife also do Shadow cats Rescue so I an honored to have him as Princess vet. He goes way above and beyond.

These guys rock! they got me in early in the morning and took very good care of my poor cat, which had received some less than stellar care at another vet. He’s doing fine now and I just love the atmosphere of this cat only office! My cats were patients at a cat only vet office in Houston and I just love the quiet calm that they have going. I’ll be bringing my cats here form now on. Thanks so much, you guys put my mind at ease and took great care of my Sachi. Thank you.

Dr. Smith and his staff are wonderful. I called today at 9:15 am and they told me they could see me at 9:45 am. The office is at least a 30 minute drive, but to me it is worth it. I was a couple minutes late and they were great about it. Its always nice to go into their office, they have a few cats in the office, and today one of them curled up on my lap as I waited.
My cat is very shy and the staff totally understood. After a general exam Dr. Smith gave my cat a shot and some anti-​inflammatories that have to given for 10 days. Dr. Smith then demonstrated how to give the pills to my cat with the least amount of anxiety for both of us. The bill was very inexpensive considering that I was able to come in within 30 minutes of calling and the price included the shot and the medication. Dr. Smith told me to call his office tomorrow and tell them how my cat is doing. The staff carried my cat in the carrier to the exam room and carried him out to my truck when we were finished. I will never take my cat anywhere else.

I’ve been taking my two cats here for about 8 years, and wouldn’t consider taking them anywhere else. (I should’ve written a review sooner!)
Dr. Smith and his staff are wonderful and very caring toward the cats. When you first walk in the front door, there are usually several cats lounging in the lobby, which I love.
Dr. Smith always does a very thorough exam. He doesn’t say a lot unless there’s something he’s concerned about with my cats, which suits me fine.
Also, his wife helps run a non-​profit organization called Shadow Cats, so I have no doubt that they are both passionate about the care of cats.

This is my first 5-​star review, because this place is as good as it gets! I’ve brought my girls Shatling and Meow-​Meow to CTCH for over 5 years and have always been beyond impressed with the service we receive. My cats are my children and I completely trust them in the hands of Drs. Smith & Reynolds and the rest of the awesome staff. The general exam fee is reasonably priced (cheaper than Name Brand pet store vets), and Dr. Smith is more thorough than any other vet I’ve been to over the years. The first time I took my cats in for a checkup, I was amazed at all the things Dr. S looked at that vets in the past hadn’t. In fact, he does a more comprehensive exam for my cats that I usually get at a human physical!
Meow-​Meow always seems to be getting herself into trouble, and two times I’ve found something out-​of-​the-​ordinary between annual visits (a mass; a chipped tooth), Dr. Smith has seen her right away at no charge. She has also had to have 2 emergency visits to CTCH, at which she received the best care possible. The docs don’t try and push extra tests and unnecessary procedures just to make a buck like so many other clinics. For her overnight stay last summer with gastroenteritis, an IV for fluids, bloodwork, and an x-​ray (that I requested as a just-​in-​case — my poor baby was SICK), the cost was less than half of what I expected. Fortunately, I’ve never needed to utilize it, but they also offer payment plans for recommended services (in case you have a kitty like mine trying to use up its 9 lives). So many clinics don’t offer this; it must be a godsend when a cat-​parent is struggling with bills.
Thanks again, CTCH! I’m looking forward to the years to come :)

CTCH is the ONLY vet clinic I trust to care for my cats! Dr. Smith is not only caring and compassionate, but he goes the extra step to educate cat parents on the issues that their kitties are facing. I know that I am more knowledgeable about my cats health because I learn something everytime I visit the clinic. Dr Smith’s clinic and reception staff are friendly, competent and always friendly and helpful. Their services are reasonably priced especially with being a specialized feline only clinic. I highly recommend Dr. Smith and Central Texas Cat Hospital. If you truly love your kitty, take them to Dr Smith. He is the very best and the only one I trust with my babies!

Not sure what changed here? We ordered refills for our cat over the phone and were quoted $ 8. Hubby went to pick it up and was charged $ 18.75. When he questioned why there is a $ 10.75 difference, he literally got yelled at by Dr. Reynolds.
We were happy with the care both of our cats received from Dr. Smith, but thanks to the rudeness my husband experienced today, they lost my cats as their patients :(

I am so glad I finally went the distance and started using CTCH for my cats. It’s a good 25 miles from my home to the clinic, but well worth driving every mile in Austin traffic with cats in the car to get this level of care for my feline companions. Dr. Smith and his team treat ONLY cats and they know felines inside and out. The location is modest and unassuming, tucked away in a small strip center in the Brushy Creek area. I found the prices very reasonable on every visit and the staff friendly and welcoming.
The staff and Dr. Smith treated Milo and Samantha (our two oldest kitties with multiple ailments) like royalty while we were there last month. Miio’s eye issue began to improve immediately, his appetite is better and his arthritis doesn’t seem to be bothering him as much. Samantha can be quite persnickety at the vet and she has done very well here. They know how to handle cranky cats, so don’t be concerned about what you may have read to the contrary. Samantha has started a new regimen to address her arthritis and stomatitis and she seems much happier.
At each visit the vet tech reviewed the medications and treatment schedules thoroughly with me and I was sent home with written instructions, too. Best of all, Dr. Smith asked me to call him with updates on the cats and made himself available to talk to me as we tweaked their treatments between visits. That is a rarity.
Besides giving my cats excellent care, I was impressed with the «clinic» cats that live here permanently. CTCH has a number of very happy resident cats who probably wouldn’t be alive were it not for the compassion of Dr. Smith and his team. Elsie is a completely incontinent cat with paralysis who enjoys the sunshine and visitors. They also have an adorable kitten named Lydia who has a rare connective tissue disorder who gets to wear baby clothes to protect her from scratching her skin off.
I couldn’t be more pleased with the quality of care and compassion my cats (and I) received at Central Texas Cat Hospital. The rest of my kitties will be going here as the need arises and I highly recommend you don’t wait as long as I did to make the trip. Dr. Smith and CTCH are worth drive if you are a true cat lover!

THE WORST VET I HAVE EVER EVER DELT WITH EVER!!! How incredibly rude and disrespectful the staff is not to mention how absolutely convenient it was for them to «not» find anything wrong with our poor kitten when we brought her in for her free first exam, despite the fact I pointed out she had been sneezing and her eye was clearly producing mucus, only to find a week later that in fact she DOES have an upper respiratory infection at an additional appointment we had to go to that we now had a bill of $ 150 (office visit+meds)… Funny how I pointed it out at our FREE visit but they didn’t catch it until they charged us $ 70 for an office visit (BTW that is twice the amount that other vets in the area charge… Sorry but your facilities and service are terrible so definitely don’t have reason for charging 2x+ what other vets do). First sign of guilt is defensiveness, which is exactly what happened when I pointed these things out to one of the technicians and she ended the conversation by basically denying everything and hanging up on me — now that is GREAT customer service. It is vet offices like these that cause people to believe their crooks! How very sad that instead of really paying attention to what I was concerned about for our poor little kitten, they dismissed it and the infection got worse to the point where she could barely open her eye! Oh and funny how she had no signs of ringworm until after we brought her back from their office and used their cat carrier. But I guess after seeing how untidy their facilities are I wouldn’t expect anything less…
I would question their office visit charges — $ 70 is wildly overpriced for less than stellar services.

A friend of mine who lives in Brushy Creek recommended this location so I made an
appt. for my cat and brought him in. During the initial examination, he hissed and bared his fangs at the Dr. so the vet raised his hand as if he was going to strike him. This did not make the situation better. The Dr. said ‘I cannot examine your cat unless he is sedated’ so I asked «What would that involve?» His answer was «You’d best take your cat somewhere else, then.» I was thrown out the front door for asking (in my opinion) a valid question. I DID take my pet to a different veterinarian and was charged $ 30. LESS than the quoted fee from the Central Texas Cat Hospital. The Dr. who examined my pet was very curt and short with me but his vet asst. was a very caring and compassionate professional. The difference in behavior was as clear as night from day. The reviews written here are from the general public to help pet owners decide who should treat their animals, so I would HIGHLY recommend that; if you own a cat in Central Texas, that you take your pet anywhere else but HERE. PLEASE read these reviews so that you can make an intelligent and educated decision before taking your family «member» anywhere for medical treatment. Perhaps this Dr. did care about animals when he began his practice; but at this point, I believe he needs to look at his option for RETIREMENT.

Finally a good vet my for little kitties!!! I took my youngest cat Louise in because she was having trouble breathing and had been coughing for months! I had taken my cat to TWO other vets before coming here and both the other vets didn’t even take the time to see what was wrong with my cat. They just said she was fine and nothing was wrong. They said I was being a nervous cat mom. Whatever. They were awful places and knew nothing except how to take my money without doing anything!!! I came here and my vet took the time to really see what was wrong. The vet tech Sarah was very good, and kept my cat calm through all the examinations. They did some x-​rays and discovered she had an ear infection (which the other vets said was just a dirty ear!) and asthma! After her ear antibiotics and her asthma medicine she is doing 100 times better! I’m so glad I came to this cat hospital and I’ll always come here for my feline needs! I also really enjoyed all the cute cats running around the reception area!