Baxter’s Full Service Salon

My best review is I have been coming here for 15 years and now my girls (teens/​young 20’s) use them also. Very seldom have I ever had to wait and when I did, it was no biggie (life happens), everyone’s super friendly and it’s a business, the phone will ring :)

When I’m given an appointment, I’m on time (10 – 15 minutes early). When my stylist ISN’T on time (20 – 25 minutes late), it’s rude and unprofessional. I won’t be returning. So, now, instead of an hour and a half wait, I’m looking at over two hours. I brought a friend here because of perceptional kindness and professionalism; however, I regret it now. The stylists were loud and had absolutely no inhibitions about sharing their tiffs about their boyfriends. Totally inappropriate. Tiffany is nice, but timelines earns a bigger tip and my business.

I started out here on a Groupon for a pedicure with Ashley, but had a «nail emergency» due to an issue with another salon. Ashley was gracious enough to work me in to do a gel manicure and pedicure (I didn’t even care if they took the groupon or not for this visit-​but they still did). I’m back to where gel manicures in the past had been – no peeling, proper removal (ie SOAK THEM OFF, no SCRAPING them off!).
Based on the tool they are either one time use or sterilized, the pedicure bath is separate from chair (so no risk of recycled water going back into God knows where).
Ashley is a PERFECTIONIST and knows her stuff. Easy to chat with, but no pressure to share my life story. Just a great way to spend my time getting a much needed «necessity» taken care of by a true professional.
I already have a tried and true hair stylist with whom I’ve been for over 8 years, but the overall tone in the rest of the salon seems to be happy, family friendly, satisfied customers. I know that if the world fell apart, I’d probably be able to find a new «hair home» at Baxters, but for now I’m estatic I found a home for my hands!

I started out here with a Living Social deal or whatever and was very happy with the results! I made my appointment with Kat and loved her! I thought that I was going to go in and do a full color (the coupon was for full color or half highlights or something), and when I told her what I wanted to do she talked me through my decision and advised me not to. I am a natural dirty blonde and wanted to go Gwen Stefani, but she advised me that my hair would likely get really damaged. So we switched over to a highlight. When she was done, she was not 100% pleased with the results (even though I was) and offered to do my next one at a discount.
When I came back and she did the highlights and color again I realized that the first time wasn’t 100% because the 2^nd time was beautiful! My hair looks like supermodel hair! Love it! So I have been back a 3^rd time and am scheduled for my next. She is great! Love her! Love the place, they have free drinks! Can’t beat that! Lol

When I moved to Round Rock/​Austin area as a platinum blonde I was nervous to go to anyone other than my previous colorist/​stylist. I did a lot of research through the Alfaparf salespeople in the area and found Meg at Baxter’s. I did a phone consultation and asked a lot of questions and decided to make an appointment based on her answers and the referrals. Meg listened to me and was very knowledgeable about the specific products I requested. My hair is still the perfect color of platinum blonde that I want and the cut is great too! I’ve been going to Meg for almost a year and wouldn’t go anywhere else. The service is amazing and the price is affordable! Meg and everyone at Baxter’s makes you feel like part of the family! Thank you Meg!!!

Tyler is sooo cooooool!!! and he is a really good colorist and does awesome hair-​dos!

I have gone to this salon for year’s now and won’t go anywhere else! Every time I walk through the door I always feel welcomed. I’m usually a very shy person but I am not afraid to tell the stylist what I like and don’t like. There are multiple products available for any type of hair and the owner really know’s her facts! Great place. Highly recommend!

I have to radically disagree with the bad review. I have had nothing but good experiences at Baxters. In fact it is the only salon I have ever gone more than once here in Round Rock. I always make appointment to have Meg do my hair. And also they donated coupons for their services to our school fundraiser event once. I highly recommend them!

I went to Baxter’s with a friend and the owner was very friendly and willing to work with me. She helped me pick out hair products for my dry hair. I just moved to the Austin area and this salon was a big help! :)

I learned my lesson of purchasing deal vouchers to get a simple haircut. NEVER AGAIN! I had an appointment with a girl named Katherine and I was immediately interrupted with a ringing phone. Again, we re-​introduced our selfs and again the phone rang and she answered it. This happened 7 times! It was not a great first impression. As I began to describe what I wanted done to my hair (clean up the layers and take very little off the length) I was told that she could not do a whole lot for me. «I don’t think you are going to see much of a change,» was her response. She began to cut and told me to CLOSE MY EYES!!! and that I may freak out to see the layer that she was about to cut. WHAT THE HECK!!! Really??? She took a VERY large chunk of hair off the top of my head to make one solid layer. Mind you, the rest of my hair was long layers and to the middle of my back. So, I was left with a line of short hair just sitting at the top of my head… no blending… nada. She chopped my bangs WAY TOO SHORT and feathered them. Last I checked, this was 2011… not 1974! I asked her if she could cut it again after we were done to blend the length some more and she told me that she would have to charge me for another haircut!!! Um, no. She was unprofessional, rude, and not very good at her job. I will not be going back and I hope you don’t go there either. Granted, I used a deal voucher to get this haircut but I could have just gone and laid down in the lawn while my husband cut our grass. I’m sure it would have looked better than what I left with. I looked like Lady Gaga had a love child with Paul McCartney. Awesome (sigh).

I wanted to add to my review. The owner of the salon called me on 06÷08÷11 to apologize for the actions of the stylist. I appreciated the follow up. She specifically mentioned that the stylist who stood me up is no longer employed at the salon. She cut my hair and it looks GREAT! I would recommend Meg highly to anyone looking for a great and professional stylist