Slender Spa Med

Unfortunately I see some of the previous clients had bad experiences, but mine was awesome. Rebecca and Nikki were very nice, made my experience comfortable. The day of my procedure Dr. Ruf and his nurse were very informative and made my experience the day of surgery great! My results are coming along, and I expect to have great results. I am only 10 days post op and I can already see sanificant changes.
Sincerely,
A satisfied customer

Sales pitch is great actual service expertise are lacking. Dr. Ruff needs to learn newer technology and placement areas for Lipo. A number of clients are left with obvious marks that can avoided or hidden better.
Scheduling in Rosewell is hard as they rarely pick up the phone.

I absolutely love this place! I recently purchased treatments with the EndyMed machine and it really works! Everyone here is so kind, and they really go out of their way to make you feel comfortable. I never thought I would have a flat stomach again, but now I do!

As a past client of this facility we have been trying to get an appointment for OVER 3 weeks now with no luck. Worse than that, we are continually told, «we don’t have Dr. Klien’s schedule,» we will call you as SOON as he shares it with us. Most recently, I was told Wednesday (May 13^th) that they had in fact received his schedule and would call me Thursday (the following day) and book an appointment. NO CALL! The complete lack of either professionalism, not to mention what is seemingly Dr. Kliens complete disregard of this particular office, leaves me beyond frustrated.
I STRONGLY suggest finding another Dr. (we have) and forgetting this place!

I am so disappointed with the procedure I had done here. I had an arm lift not once but twice. The first time they did lipo with very little results, even though they tried to convince me it worked and my arms would tighten up after wearing a compression garment for a month. Dr. Ruf had to fix a couple of scars so I decided to get a second lift since he was cutting me anyway. It still looks the same. The only thing I got out of the procedure was 2 ugly scars and a bill of over $ 3500.00. My arms are still flabby and I am pretty angry about the entire process. The staff are sugary sweet and Dr Ruf is a nice guy — he just messed me up and I am so disappointed with the procedure I had done here. The only thing I got out of the procedure was 2 ugly scars and even though I regret it, there is nothing I can do but pay the bill and continue to wear sleeves.

I have been a customer/​patient for four years. The doctors and staff do an excellent job explaining the process and the different options along with the benefits and risks with each one. They were very realistic with what the procedure would and wouldn’t do for me. Their prices were also very competitive and the location is very convenient too. I have always had a great experience and would recommend them to anyone who is looking for these types of services. Whitney, Niiki, Tanya and the whole staff always treat me like a VIP everytime I come in :)

Not good. I received botox from this place and got «droopy brow». Every one I talked to says its from improper placement of the injection. When I called to get it resolved they refused to take responsibility for it and also refused to give me a refund. So not only am I walking around with uneven eyebrows I’m out $ 160. Shady place :-(

This is a terrific discount/​no drills medi spa. I enjoy coming here and have gotten a few treatments. Staff are very friendly and helpful. Nicki and Tanya were both really sweet today. They exude southern hospitality. Dr. Duf has a great bedside manner. He’s caring, considerate and is a complete professional. He also works in an ER, so I got the impression that this job is nice respite from that. I really likes him and would highly recommend him. Oh, and finally, the medical assistant that I met today was also great. He was a full medical doctor in his country prior to coming here to the states… So, overall, I felt that I was in solid hands & would recommend them.
Finally, be on the look out for internet specials. But, keep in mind that I’ve never used a groupon here…

*sigh* This place is full of shit!
I received a groupon for laser hair removal for this place and was excited. I got the 6 sessions for 1 large area (extended brazilian) and 1small area (armpit). First of all, its so hard to get an appointment. You’re supposed to do a session every 5 weeks but i had to wait 7 weeks at one point.
Also, that shit doesnt work. I had 3 treatments and when i couldnt get in touch with them to make an appointment, the hair grew back regularly. But the lady said it should grow sparsely after the 3^rd session. BULLSHIT.
It had been about 2 months and these people were not picking up the phone. The phone would ring ring ring ring. No pick up. I live in gwinnett there’s no way im driving to Roswell to make an appointment. How do i even know if they’re still open?!
At this point, I contacted groupon and they reached out to slender spa med on my behalf. Why was i watching Tv one day and i got a Voice Mail notification. NO PHONE CALL. They must have used an app because i definitely did not receive a phone call because my phone was right next to me.
I called back immediately and of course, they didnt pick up. I reached out to groupon again and they said they could either try to resolve it with them or i could get a refund. I went with the refund and got a groupon credit. I had to tell the person that gave me this Laser Hair Removal as a gift (i asked for it… they werent trying to imply that i was a hairy beast) that it was a no go. Maybe ill try another company next year? Wish me luck!

I bought a Groupon for laser hair removal for 2 areas. From the begging of my treatment, everything was such a nightmare and they are so unprofessional. They hardly ever pick up their phones when I need to schedule my appointment. I received 5 treatments on the underarms and they are ok and I received 4 treatments for Brazilian and I can hardly notice any difference! I’ve had laser hair removal treatments before and it worked great but not this time! Also, for the 1^st treatment for brazilian, they did not do the back even though I paid for the full brazilian. they do not have the proper charts or something to keep records. I had to explain my self multiple times what areas I’m doing. Their laser is not good or they don’t know what they are doing. I didn’t want to bother wasting more of my time for the rest of my treatment, and asked for a refund and the manager gave me such a horrible attitude and told me she needs to talk to the «big boss». She also said they did not get paid at all because I bought it through Groupon which makes no sense! They are so unpleasant and very unprofessional. Do not waste your money and time here.

I was extremely hesitant to purchase the Groupon special for the cavitation treatments at this location because of the horrific reviews on here. However, after I called the spa and asked a million questions, I decided for the price, it was worth a shot. I have been extremely pleased with the service of all of the ladies at this location and I hold very high standards of excellence since I am in the customer service industry myself. I have been in for a total of 8 treatments thus far. I was able to get all 10 of my sessions scheduled right away with no issue. I have never had to wait more than10 minutes, which seems completely reasonable. The ladies that work here are very friendly and not pretentious or pushy trying to «up sale» you on every service available. They do have monthly specials that are advertised at the front desk if you are interested. They do offer a lot more services than I would ever have thought that I could afford. Exp. Vitamin B-​12 Lipotropic shots, antioxidant scan, foot detox baths, thermal body wraps, laser hair removal,.etc. I honestly haven’t seen outstanding results from the cavitation treatments, but I haven’t been the most diligent in sticking to a low calorie diet. I do however really like their «shake machine». I can actually feel the blood circulating through my body after using this machine & it has improved my balance/​coordination (you get 10 minutes on this machine after each cavitation treatment). I would highly recommend this spa.

DO NOT WASTE YOUR TIME and MONEY. This place is a CROCK and should not be in business. Whoever the business owner is should reconsider another career because they clearly do not know a thing about service. As the other comments show– Good luck getting an appointment at EITHER location after you’ve pulled out the big bucks to get your «service» done. You make your appointment around their strict scheduling 6+ weeks out and wait at LEAST 30 minutes before being seen. Not to mention, they have cancelled 2 of my laser hair removal appointments because their «machines are broken???» When I asked when they would be repaired she replied «I don’t know, maybe you can try to call the other location to get an appointment.» As I for waited for my first appointment I heard the two ladies at the desk discussing the horrible Unilocal reviews, so I looked– since I had been waiting for 30 minutes for my appointment at that point anyways. And I saw that I wasnt the only one who had these complaints. As I explained to her that I had another appointment after and needed to get in as soon as possible and I had been waiting, she told me «well, you were going to be 15 min late to your next appt anyways so what were you going to do?» Rather than, «I’m so sorry for the wait, let me see if I can reschedule or call the other location and see» but no, she said there is nothing available for a month and that maybe I should call the other location. Don’t waste you’re time, even if you are saving money. It’s not worth it. Like crystal, I’ve had 4 treatments and can’t tell a difference at all. Hair grows back slower but still all certainly grows back. I’m getting a refund and pissed that I wasted so much of my time with this horrible business.

The only thing good about Slender Spa Med is I was able to get my money back.
Package purchased: 12 treatments on 2 areas. My first visit was an anomoly, I was in an out in a matter of 20min., I was able to make this appointment during my lunch hour at work. So I continued to do so. Bad idea…
My 2^nd visit at their new location, I sat in the waiting room for over 20min. When they finally took me to the back, the technician performed only ½ of the service because she didn’t read my file. When I addressed this issue, they informed me that due to «time constraints» I would need to schedule a return visit for them to correct this.
On my third visit (not the correction visit I mentioned above), I showed up on time for my appoint. and I sat down in the waiting area. 10min. pass, then 20. I start to get irritated because this is the second time I’ve had to wait over 20min. to be seen. This whole time I witness the entire staff interested in nothing but socializing. They rave to the clients who have just gotten surgery, or something more invasive, and they seemingly forget about me sitting there. I never recieved my service at this appt. and had to reschedule. As I was rescheduling for 2 days later that week, the manager acknowledged the long wait time, apologized, and added a «free» ionic foot bath onto my account for my patience and understanding. Nice right? Look it up… www​.spaindex​.com/​A​r​t​i​c​l​e​s​/​I​o​n​i​c​S​c​a​m.htm. Thanks, but no thanks. In addition to her apologies, the manager guaranteed me she would be there when I returned for the rescheduled visit and would ensure that I would not have to wait more than 5 min.
On the rescheduled visit I mentioned above, the manager was not present, and I again wait for almost 20min. Once again, this is trivial as they all seemed more interested in socializing than they are in their clients. I would compare their waiting room etiquette to that of a server who forgot to order your food and does everything in their power to avoid you. When the tech. finally brings me into the back she asks me if it’s my first visit. Obviously, she didn’t care enough to open and read my file. She also had to ask me what services I was getting, because they’re clearly not keeping a good record of that either.
On my 4^th visit, again a repeat of everything mentioned above. However, at this point, around the 15min. mark, I told the woman behind the desk, that they had five more minutes, and then I wanted a refund because these wait times are ridiculous. She had the audacity to say to me, that the computers are new and they’re having technical issues with scheduleing, and additionally they had a man come in who wanted his whole chest done, and he was really hairy, so it took longer than expected. 1^st of all, gross. 2^nd of all, do I look like an IT tech? And 3^rd, how is you not properly scheduling appointments my problem? Shouldn’t you be allotting the proper time for such things? I was finally able to get my services on this day, but I was late returning back to work.
On this particular day, traffic was at a standstill and I would not make the appt. so I called to reschedule. They told me they didn’t have any availability for 2 months, no Sat. appointments, nothing. The technician on the phone then stated she would skip her lunch break so she could see me early the next week. The day of this appointment, the Salon calls me and informs me that the technician had a «family emergency» and they would have to reschedule my appointment. How convenient right? Once again, I reschedule what is supposed to be my 5^th visit, and once again, I get a call from them cancelling the appointment. Apparently this time, the appointment was double booked. When I called back to try to reschedule again, they again informed me they had no availability for about a month and a half. Frustrated and fed up, I spoke with the manager and demanded a refund.
Fortunately, they were very apologetic and helpful with the refund. I would, however, be wary of the Groupon for this company or any services at all from them. They have sold far too many and cannot keep up with the influx of customers. Additionally, they are so overbooked you’ll be lucky to get in within the next 2 months. Also keep in mind that you’ll be royally screwed if you have to cancel an appointment for any reason.
As a final note I would like to mention, even though I did recieve (4) of the (6) laser hair removal treatments at this company, I may as well not have recieved any. It’s been a little over a month since my last treatment, and all the hair has since grown back. Leading me to believe the quality of their lasers are less than parr for the course and they are just sucking you in so you have to buy (6) or more additional treatments at an unreasonable price.
Skip this company. Save your money.