Hennessy Transportation

Booked a R/​T between my home and Hartsfield. Both drivers (to and from) were professional and courteous. However, my return flight got into ATL early, imagine that! We ended up sitting on the tarmac for more then 30 minutes, so now I was cutting it close for my scheduled pick up time. They build in a 30 minute wait time, and 15 minute variance, in their contract. Ran as fast as I could to baggage claim, no chauffeur. Immediately called Hennessey, said they sent him somewhere else. They did manage to send him back as he had just left. Next day, they bill me an additional $ 25 for no-​show. According to my contract, my call to them was just within the 45 minute window. Called twice now to have someone explain why I was billed more. Still haven’t received a call. Pro; drivers. Con: not enough leeway for early-​landing flights. They based my no-​show on the time my plane hit the ground, not on my signed contract; scheduled pick up time. I’d maybe, use them again. If this gets straightened out.

My experience as a passenger on a Hennessy Transportation mini-​bus was awesome. We spent a LONG day with our exceptionally courteous driver — he picked us up in Dawsonville at 11am, drove us to Hampton, tailgated with us all day, and dropped us back off in Dawnsonville around midnight.
The mini-​bus was perfect for a day of tailgating. Not only was it stocked with ice cold water and coke products, it even had outlets for charging our phones. When we were all fading after just a couple of hours of tailgating under the late August sun, the driver piled us all back in the bus and ran the air conditioning at turbo speed for us for about 30 minutes or so, all while still parked in the parking lot, just so we could get out of the blistering heat.
While I did not have a role in reserving the vehicle or paying for it, from a passenger’s perspective, this was undoubtedly a great experience.

Still looking for the perfect airport transfer company.
Booking was easy, rate was competitive. However, promises were made that were not delivered upon. I was not called/​texted after my flight landed. I was extremely stressed out while walking up to the baggage claim and not knowing if my chauffeur would be there.
All of the items on their website that I requested (such as music, chips, etc) were not delivered. The driver was nice, car was in great shape, and he got me home quickly.
However, I will use another car service in the future.

First limousine I’ve ever personally hired. This one for a surprise birthday gift for a young woman who’d never been in a limousine. The folks at Hennessey were a pleasure to speak with. They understood the nature of the surprise, and they were very, *very* competitive with their pricing.
Our driver, Jackson, was very precise, prompt, and professional to the nth degree. We’ll happily do business with them again.