Safeway

This Safeway seems to have a wider selection of organic, non gmo and overall healthy stuff than other locations I’ve frequented. It seems they are trying to compete with the Raley’s down the street. Works for me.
This store is very busy most times of the day so I try to go during the evening or in the afternoon on weekdays. The lines aren’t usually too bad at those times.
They have a gas station and I use the rewards card so that’s a plus. Save a lot on food and some off gas.
Before tonight I would have rated this store higher but tonight was a nightmare to just get a few items. Was very tempted to ditch everything in line and go to Raley’s.
Was in tonight at 10pm. Only one check stand open. Was 10 – 15 people in line. A good 20 minute wait. Our cashier Nicole was just chatting away taking her sweet time. Some of us have better things to do than stand here while you purposely make small talk with everyone. For christs sake open another check stand. 3’s a crowd my ass.

Really disappointed in this Safeway. Out of stock on standard item, slow customer service, no self checkout, long lines, just not an experience I want to repeat. And won’t.

We don’t shop Safeway any longer for the following reason: they sell ONLY Halal lamb. It is from Australia and it’s Safeway’s own brand, Open Nature. I was shopping for ground beef and was shocked that they also had Halal ground beef from Australia for $ 7 a pound. There were no halal signs to inform customers.
I talked to the butcher. He was friendly. «Safeway has been selling Halal Lamb for years.» I requested they place signage at the meat counter.
But that’s not all of my experience in the store that day. I was forced to buy non-​Halal ground beef in a larger size (1−½ lbs.) and the price was above my budget. This is because all the one-​pound packages of ground beef were Halal!
I respect Muslims, they have a right to ask that stores stock halal meats. Non-​Muslims also have a right to make an informed choice at the store. If you are a non-​Muslim meat eater and don’t want to eat halal, you will need to get assertive — nicely. We have a right to know what we are eating. There are labels for non-​GMO, Gluten Free… but no Halal signage to inform customers.
In case you are unware of typical objections to halal meat here they are: the Islamic Sharia-​compliant slaughter method that requires a religious ritual, the certification cost is a hidden tax that adds to the price. Plus, we find the meat to be dry to very dry. In fact, the last package of lamb halal «grillers» was so dry I couldn’t finish it.

I love coming to this safeway gas station because they are always friendly here! It’s conveniently located in the back of the parking lot. It’s covered, too, so if it rains, you will be protected! It’s always clean & tidy.
I used to be here daily when I lived next door, but now, they see me about once a week pumping gas or getting a drink. They have anything from cookies & chips, too energy drinks and juice… and even cigarettes, if you’re into that kind of thing. They have a nice hot cocoa/​coffee machine… super yummy! It’s usually pretty stocked and if I’m ever pumping gas (I always go in to pay), they always remind me if my gas rewards are going to expire, or to put my phone number in so I can keep earning rewards with purchases. If you pay with cash, you will get an extra $.10 off per gallon savings!

I am a regular here… haha! I used to live in the apartments next door here and that was 2007 – 2011. Some of the same people still work here and it feels like home!
I always get to see C.J. I also get to see Rodney from the deli! They are like family when I come here. I even get the pleasure of seeing Cal every once in a while and he is such a wonderful & sweet man. He still remembers me after so long (he’s the store manager, anddoingagreat job!). My daughter was a tiny munchkin on my hip when I used to live next door! Now, she is almost the same height as me! Safeway has watched her grow along with me and it’s heart warming just how much they are a part of our lives.
I enjoy coming here, although I live all the way in Lincoln. This store has touched my heart is many ways over the years.
The store is always clean, the checkers are smiley. I love visiting Marylou. She, too, is like family.

I live around here so my go-​to grocery store is Safeway. Based on my experiences, whenever I am going through the aisles usually one of the workers here kindly ask me if I need assistance in finding something.
Justin usually rings me up and he is very amiable and professional. Other times, Austin rings me up and he is very easy going and funny. The people here make grocery shopping much more enjoyable. Great staff members!

Good store. Nice people. Especially sonya in the floral department. I wish they had self checkout cause im kinda anti social lol but they are always nice at the checkout.

My favorite thing about this Safeway is that it is open 24/​hrs. It is located at a bit out of the way for me but when you need something in the middle of the night it’s nice to know you have a great grocery store you can hit up. With the Safeway card you can get some great deals even better than Walmart sometimes. Some complain about it being pricey but I don’t think it is at all and it has better quality meats and produce than Walmart or the horrible Winco. The cashiers are always friendly as well as the stockers who are quick to escort you to a particular item you are having trouble finding which I always have when I cook with odd ingredients.

This is my go-​to grocery store. The employees are friendly and go out of their way to help you. I love their fresh baked goods and browsing through their floral department. My boyfriend and I shop here frequently.

Dirty store inside and out. The first impression you get of this place is the nasty, trash strewn shopping carts stacked outside the store. There are usually dirty tissues, old shopping lists etc. in them. Do they ever clean these suckers?
I have complained to managment about it, guess they don’t truly want to fix anything.
The patio tables in front of the store are dirty as well. Their employees take breaks and sit there and smoke, nasty.
The loading dock area frequently has boxes and crates stacked by the trailer. Hello rats and vermin. No one seems to care about the outside appearance.
The produce selection is beat up. Stuff looks like it has gone 9 rounds with Mike Tyson, bruised. I get my produce at the Farmer’s Market in Rocklin on Saturday morning or go to Nugget, Raley’s or Sprouts.
I bring my own canvas tote bags. Sometimes they give me a .5 cent discount, sometimes they don’t. Guess it depends on the mood of the cashier.
What really steams my clams about this Safeway though is their orange «50% off» tags put on some discounted things. The problem is that they don’t put it OVER the UPC scan code, so the cashier tends to not see it. There have been several times I have looked at my receipt and had to go to Customer Service and show them the item with the receipt to get a price adjustment. I think this is shady on the part of Safeway. Why don’t they actually place it ON TOP of the UPC scan code? Hmmm.
To top things off, the water fountain usually has mold on it too. Hope the FDA is reading this.
I only get essential items, milk bread from here as they are in the neighborhood. This place needs updating, remodeling and a very deep cleaning.

Love this Safeway! Friendly lady will always hand little kids hand made pictures to color. Michael always has an infectious smile and will make sure you have the freshest baked goods. Alex is a cake decorating extraordinaire! And everyone else is super helpful! Glad to have such a nice place to shop every week!

I shop here often because it is close and for no reason other than that. The employees are friendly and helpful but this has to be one the most disorganized place’s I’ve ever dealt with. They are constantly out of common items. Today it was napkins in the deli and Starbucks. Really? Why not just grab some from the store shelf and set them next to the dispensers?

I’ve been living in the Roseville area for 4 years now, and while I do live very close to this Safeway, I do not, and will not shop here. Here’s why, from the most worst to least worst;
–Checking out is always a hassle, ALWAYS waiting in a line and no self checkout.
–The store is dimly lit with narrow aisle’s, which leads me to my next gripe.
–The store is filthy inside and out. The floors are gross. The front sidewalk is gross.
–During peak and other times, I never see any management helping or adapting to busy times at the checkout.
To sum it all up: I’d rather drive 2 more miles, spend the extra money to go to Raleys, because they actually give a shit about the customer. Safeway relies on their proximity and location, and convenience. There’s nothing more to say here…

I appreciate so many things about this Safeway. With Raleys, Nugget, Whole Foods and BelAir all within 10 minutes, we still continue to shop here.
The reasons I love Safeway:
1) The staff knows us. The manager one day gave me an Elite card. Made me smile. But it goes beyond them knowing us. They are fast, they are friendly, they are helpful. Love Rodney in the Deli — so happy all the time! :) And can’t just call out one checker, because so many are extraordinary!
2) The stocks are refreshed often — telling me they are moving rapidly mvoing product.
3) The produce is fresh. They have also increased their fresh offerings which I appreciate. Not a big packaged produce consumer.
4) The bakery does produce the best donuts ever (as said a 16 and 13 year old picky eater.
5) The meat department is very helpful. I think the offers they have in the case and have only had a bad experience once with crab, which the manager fixed the next day.
6) Safeway For You. I truly appreciate the $$ I save by simply using the app. The other day I saved 80 cents per gallon on gas. Total saving of $ 18 for that fillup. Nice!
7) I do appreciate the red box and the starbucks, but they aren’t why I shop at Safeway.
So much more that I could add, but truly appreciate all the wonderful things about this Safeway.

A few observations:
Isles were full of boxes to restock– it seemed weird to be restocking on a Saturday while there was a lot of traffic.
I asked for $ 60 cash back at the Starbucks (inside Safeway). The girls handed me a $ 20 and 3 $ 10. She didn’t count it into my hand and when I counted it she said ‘oh yeah’ and gave me the other $ 10 which was clearly not in the register. Questionable at best.
Fruits and veggies looked fresh, so that’s good.
There were some bad lines i could see up front– 5 – 6 people with 2 open lanes– but by the time I got up there to check out 4 lanes were open and I checked out quickly.
I was out this way because I was visiting a friend so I’m glad it isn’t my local one.
Generally I’d say a Safeway is 4 stars but this one threw me off a little.
Frankly– if the employee had given me the correct cash back that would have made the difference.

Lines, lines and more lines. I am so glad the Walgreens across the street is open. I don’t know if this Safeway is understaffed, but I’ve never been in and out of this place. Most of the times there are only 2 counters open with Costco style lines. I try to avoid this Safeway location as much as possible.

I never have bad service here. But however I ordered a cake 5 days before my daughter’s bday. They called me the day of and said that template wasn’t available. Mind you her whole theme was based on that cake! They apologised but although I understood I was really upset. They offered to take 50% off the cake. I was ok with that only because my daughter happened to love another cake. They were super nice and I forgot about the whole thing. My daughter loved the cake and it was a success!

My husband and I love this store! We both work retail and long hours but we can count on Safeway being open! The staff is very friendly and helpful. The meat selection is awesome and so is the bakery department. Every Safeway shopper should download the just 4 you app and save $$$. We usually get personalized deals sent to our phones.

Great customer service

Remember to use cash when refueling up. Its cheaper. Don’t know why. But if you use credit, you pay 10cents more… but if you have a rewards credit card, I guess it’s a win win situation. I think.

Safeway needs to get a clue about fresh products and customer service. The employees and the store manager here are so rude.
I’ve purchased or almost purchased over 7 expired items from this store in the past few months. No acceptable. Also finding somebody to help you here is like finding a needle in a haystack.
Don’t they know that there are a TON of groceries to shop at in Roseville? They better step up their service ASAP.
I complained online to
and they don’t even care or respond to emails. I read online this year that they are one of the top stores for worst customer service. It’s true.
I will be avoiding Safeway from now on.

Why is it so hard to give friendly customer service? Come on Pat D.
in deli! I wasn’t asking for your first born, just a sandwich without the attitude. Not sure why he was completely distracted by who was entering the store. Every time some one came into Safeway, he’d look to see who it was. I find it completely unprofessional to ask me how I want my sandwich when he’s not even looking at Me! Rude! «what kind of bread do you want?» Looks to the door…“want cheese?” Looks to the door… Dude, you work at Safeway I’m sure you get paid pretty well, how bout you give some decent customer service.

A growing problem here with the freshness of food, and I think the reason why is that there’s not enough turnaround of stock. Sure the store can get busy sometimes, but the food tends to sit for long periods. I have had problems with spoiling foods with the hamburger in the meat section, with safeway frozen dinners (nasty freezer burned meat inside), with dry salami that is sold in the baskets and goes bad quickly, with produce such as romaine lettuce, and other items that get spoiled. Usually no problem with the milk, thankfully. Store is expensive so you have to shop the items that are on sale. If you are on a budget that is. The only reason I shop here is that it’s just too far to get to Winco when I need just a couple things. I’ll give it 3 stars but I am being generous as I need this place for when I just need a couple things in a hurry.
Update March 16, 2014: Be careful with the fried chicken in the deli. Mine was uncooked inside, a problem I had not seen before.
Update March 1, 2015 Continued problems with meats. Corned beef seemed bad to me. A month ago an entire display of packaged salami, pepperoni, etc had gone bad. Literally I could tell hundreds of dollars of meats in the packaged meat section (up by the deli) had spoiled. I simply won’t buy ANY meats at Safeway anymore.
I am demoting the store from 3 stars to 2 stars as of 3÷1÷15 based on continued failure to keep items fresh.

Clean Safeway, but no self check out!≠/