Personalized Dental Care

I’ve been coming to this dental office for years and can’t say enough good things about them. The hygienists are awesome as is Dr. Nguyen (though I’ve seen many of the other dentists here too and all have been so friendly and knowledgeable). You won’t get a lot of dental jargon here, they really do try hard to explain things in a way that is understandable. In fact, even when I moved to Sacramento three years ago, I continued to make my way to Roseville for all my dental care. I’ve also recently begun to visit their office on Foothills Blvd in W. Roseville and have had equally high quality care, high customer service as in the Coloma office. Also, I’ve never felt that they «pushed» services on me, which is in contrast to previous experiences with dental offices. Great office, great staff!

Dr. Flaviane Peterson ruined my bite under the guise of «preventive dentistry». When I went to see for her a routine cleaning she tried to up sale me on four crowns for my molars. Up until then I had a perfectly fitting closed bite. There was not irritation or viable cracks in my valuable chewing teeth. After see used a bate and switch to get me to sign. She walks in the room and says «just because we are crowning these teeth doesn’t mean there is a guarantee you won’t need root canals ». I think she knew she was grinding down perfectly good teeth. I think she did it to increase sales. The one molar I let her destroy and cap lead to constant pain and not being able to eat solids. I really should have taken this woman to court but I had a new born at home and things got too busy. My bite has never been as straight and aligned ever since. I can eat solids again after Dr. Endsminger (best dentist) and Parkway dental of Lincoln rescued me from only being able to chew on one side. Dr. Peterson black mailed me by saying there was an additional $ 500 she could come after if I were to blow the whistle on the story. They sent it to collections which of course I didn’t want to pay but wasn’t willing to ruin my credit. She is with out a doubt a criminal minded person. I hope she gets sued. And I hope she has stopped her «preventive dentistry» crown scam.

This is my second visit for a cleaning and I decided to write a review. This office is very friendly and professional. Renee, the hygienist I see, is kind and efficient and comfortable to be around. The office is very proactive about making sure I get in for my visits (I’m a procrastinator) which I appreciate very much. I have a little bit of work that needs to be done and I’m not nervous about it because I know I’m in good hands!

I have been coming to this office for about 9 years, but I never fully appreciated it until I moved out of the area and had to find a new dentist. All the staff here are extremely friendly, knowledgable, and accommodating! Definitely a great place :)

I’m mostly writing this review because I’m a huge fan of the hygienist I had during my last visit. The dentists at Personalized Dental Care have always been professional, courteous, and gentle, but I haven’t had much interaction with them (because I fortunately have pretty good teeth and gums). The hygienist I saw during my last visit, Terry, was the most accommodating, detail-​oriented, personable, understanding, and honest person I’ve ever had clean my teeth! Terry provided exactly what the business name states — personalized dental care.
I have some tooth sensitivities; instead of scaling them with a regular instrument and finding out just how sensitive a couple spots are (like last time I went to the dentist), she used tools that wouldn’t bother me and explained every single step of what she was doing (and doing differently). I like to understand how things work, and why they do what they do, and Terry answered all my questions so I left feeling very empowered about my dental care. I’ve never really bothered to ask for a particular hygienist in years past (unless she was a personal friend of mine), but now I’m going to ask for Terry every time!
As for my experience with Personalized Dental Care as a whole, I’ve been to both of their Roseville locations. I’ve never waited more than 5 minutes to get back to my seat. I’ve never waited more than 5 minutes for the dentist to perform his/​her exam. I have dental insurance and always receive a statement promptly after my care, explaining how much I need to pay out of pocket (if any). The professional staff are always courteous and friendly. The administrative/​counter staff seem to be a bit curt, but I’m not terribly concerned with it since they’re not the ones putting sharp metal objects in my mouth. I feel like I receive excellent dental care from Personalized Dental Care and I’m always willing to make the drive to Roseville, even though I no longer work or live in the area. For great experiences twice per year, it’s worth driving a few extra miles! Go check ‘em out!

My daughter had an implant done by Dr. Townsend and I was so impressed with the entire office ! We always knew we would have Dr. Townsend do the implant but not sure of the location, have to say truly amazed with the professionalism of the entire office ! You made my family feel as if where the most important people in the world ! Hats off to all of you and from the bottom of my heart thank you for what you have done for my daughter ! Taylor Family

If you are looking for high quality dental care and a professional team, Personalized Dental Care is for you. As a new patient months overdue for my cleaning after having a baby (which can wreak havoc on your mouth!), Dr. Kayla Nguyen took the time and care to thoroughly evaluate, diagnosis, and explain my condition and provide me the necessary treatments and tools to get my mouth back into good health. Thank you to Dr. Nguyen and her Prevention Team!

My experiences here have not been bad per se. The staff is nice and the dentists are OK. My biggest issue has been the fees and their lack of flexibility with pricing for someone without dental insurance. They do not accept many dental plans that offer discounts, and their prices are at the top of their field. For instance, they wanted $ 2300 to do a root canal, and I found several other dentists who accepted various dental plans that would allow me to get the same procedure for less than half. I simply cannot afford their treatment.

after a 10-​year hiatus from going to the dentist (due to phobia), i mustered up the courage to go back. Personalized Dental Care (Dr. Kayla Nguyen) renewed my faith in dental care, and they exemplify what A+ dental care should be. I LOVE LOVE LOVE Dr. Nguyen’s professionalism, knowledge, and most importantly, gentle & personal effort that goes into her practice. I can say that, b/​c of Dr. Nguyen, I can calmly & faithfully walk into a dental office. I thank Dr. Nguyen & her team for the confidence to smile!